Baymont by Wyndham College Park Atlanta Airport South: A Comprehensive Review
The Baymont by Wyndham College Park Atlanta Airport South, a 2.5-star hotel conveniently located near the airport in College Park, Atlanta, offers a mix of positive attributes and areas needing improvement. While its proximity to the airport and various restaurants is a definite plus, and some guests have lauded the staff's friendliness, recurring cleanliness issues and other concerns raise questions about the overall guest experience. This article delves into a comprehensive review of the hotel, drawing from guest feedback and available information to provide a balanced perspective.
Overview and Location
The hotel is situated in the College Park district, offering convenient access to the Hartsfield-Jackson Atlanta International Airport, which is approximately 3.7 miles away. Its location near Old National Park and various restaurants makes it a suitable choice for travelers seeking accessibility and dining options. The hotel is also within a reasonable driving distance of attractions such as the Georgia State Stadium, Zoo Atlanta, Mercedes-Benz Stadium, State Farm Arena, and the College Football Hall of Fame.
Accommodation and Amenities
Baymont by Wyndham College Park Atlanta Airport South features 66 air-conditioned rooms equipped with flat-screen televisions, complimentary wireless internet access, and cable programming. Each room has a private bathroom with a shower/tub combination, complimentary toiletries, and a hair dryer. Conveniences include phones, coffee/tea makers, and blackout drapes/curtains. Room options include rooms with 2 queen beds and king rooms with mobility access and bathtub with grab bars.
The hotel offers a range of amenities, including:
- Complimentary Wireless Internet Access: Guests can stay connected throughout their stay.
- Complimentary Continental Breakfast: A daily breakfast is served from 7:00 AM to 9:00 AM.
- 24-Hour Business Center: Ideal for business travelers needing to stay productive.
- Express Check-Out: For a swift and easy departure.
- 24-Hour Front Desk: Ensuring assistance is always available.
- Free Self Parking: A valuable perk for guests with vehicles.
- Fitness Center: For guests looking to maintain their workout routine.
- Meeting Facilities: Catering to business needs.
- Laundry Facilities: For added convenience during longer stays.
- Vending Machine: Providing quick access to snacks and drinks.
Guest Reviews: A Mixed Bag
Guest reviews present a mixed picture of the Baymont by Wyndham College Park Atlanta Airport South. While some guests appreciate the convenient location, friendly staff, and adequate rooms, many others express significant concerns about cleanliness and overall maintenance.
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Positive Aspects:
- Location: Many guests find the location to be excellent, particularly for its proximity to the airport and restaurants. The hotel's location was excellent for the purpose of visit for one of the guests. Location was good for just needing a place to stay to get to the airport. Also great location, around many restaurants and things to do.
- Staff Friendliness: Several reviewers commend the staff for their helpfulness and friendly demeanor. The staff were friendly and helpful. They went above and beyond.
- Adequate Rooms: Some guests describe the rooms as adequate, with functioning AC and quietness. Room was adequate, quiet, AC worked and clean.
Negative Aspects:
- Cleanliness Issues: This is a recurring theme in the reviews. Guests report finding dirty carpets, odors, roaches, and unclean rooms. The room was filthy pubes in the bathroom, tampon wrappers in the floor. The furniture was obviously filthy and had not been washed. Roaches. Dirty worn out carpet in halls.
- Maintenance Problems: The elevator being out of order is a common complaint. I did not like that the elevator was out of order. The elevator was out of order, and my room was on the third floor.
- Security Concerns: Some guests mention feeling unsafe due to police activity and disturbances. There was constant police activity and fighting.
- Inadequate Amenities: Some guests have complained about the quality of the breakfast and the lack of proper curtains. The Breakfast was a completely non nuitritious inedible breakfast. The windows don’t have actual curtains on them, so the street lights shine through directly onto your face when you try to sleep.
Specific Review Highlights:
- One guest reported issues with their entry card repeatedly not working and the stairway needing better cleaning.
- Another guest experienced a hot room with bugs and disturbances at night.
- Several guests mentioned the hotel being run down and not worth the price they paid.
- One guest was pleased with the cleanliness of their room, fresh towels and sheets, and early check-in. Clean and comfortable. Fresh towels and sheets, room was clean and smelled good. They allowed us to check in 20 minutes before 3pm which was also nice.
- A guest complained about the lack of TV channels. The tv had no channels.
Hotel Policies and Important Information
- Check-In: Guests must be 21 years of age or older to make a reservation. Front desk staff will greet guests on arrival. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
- Check-Out: Before 11:00 AM.
- Payment: The property does not accept cash. All payments must be made by card, including credit cards, debit cards, and mobile payments (Google Pay, Apple Pay, and Cash App).
- Pets: Pets are not allowed.
- Children: Children stay free when occupying the parent or guardian's room, using existing bedding.
- Age Restriction: Guests under the age of 21 can only check in with a parent or official guardian.
- Other: Only registered guests are allowed in the guestrooms. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.
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