William P. Clements Jr. University Hospital: A Center of Excellence in Dallas

William P. Clements Jr. University Hospital in Dallas stands as a beacon of advanced medical care, seamlessly integrating knowledge, expertise, research, and innovation within a single, remarkable facility centered around the patient. As part of UT Southwestern Medical Center, the hospital offers a comprehensive range of services, from emergency care to highly specialized treatments, all delivered with a commitment to patient comfort and optimal outcomes.

Addressing Growing Needs: The Tower 3 Expansion

The hospital has expanded to meet the increasing need for specialty patient care in North Texas and surrounding states. UT Southwestern recently completed a $502 million expansion of the hospital. Opened for patients in 2020, the 12-story third tower serves as the clinical home for the Peter O’Donnell Jr. Brain Institute and adds operating rooms, interventional suites, a newly expanded Emergency Department, and two new parking facilities. The project enhances both the quality of care and the efficiency of delivery to accommodate growth. The new tower adds 292 beds, bringing Clements’ inpatient capacity to 752 total beds. Patient care is now supported by a new diagnostic imaging center and three angiography suites. The Clements University Hospital Tower 3 expansion improves the quality of hospital care and services, while eliminating infrastructure, staffing and inventory redundancies to reduce the cost of care. To support new services, the hospital has increased patient care by 21,900 hours and added more than 250 new jobs.

When UT Southwestern’s William P. Clements Jr. University Hospital first opened its doors in 2014, demand was immediately higher than anticipated, straining capacity from day one.

Comprehensive Patient Care Services

At William P. Clements Jr. University Hospital in Dallas, we provide the highest level of care for all patients. Our team of medical professionals is dedicated to patient comfort and to achieving the best possible outcome for every condition and disease.

The hospital offers a wide array of services, including:

Emergency care
General inpatient and outpatient services
Treatment in key areas of specialty medicine

Specific areas of expertise include:

Cardiology
Imaging and interventional radiology
Maternity and newborn care
Oncology
Neurology and neurosurgery
Physical and speech therapy
Psychiatry
Surgical care
Transplant services

The Emergency Department at Clements University Hospital is open 24 hours a day, seven days a week. We focus on providing immediate care in a comfortable and convenient setting. Our goal is to see patients within 15 minutes of arrival. For general health needs, we have a team of hospitalists who are internal medicine experts who specialize in inpatient services. We also offer the latest technologies for lab services and imaging services, as well as an on-site pharmacy.

Specialized Programs and Clinics

Our faculty provide ambulatory care to patients with digestive or liver disorders in a number of settings. These include the Digestive and Liver Diseases Clinics at our main campus, and at our satellite locations in Las Colinas and Frisco. Our hepatology programs include the Liver Diseases Clinic, the Liver Transplantation program and a number of outreach clinics in the broader region. Finally, our specialists participate in a number of multidisciplinary clinics, including the Pancreatic Cancer Prevention Program and the Hepatocellular Cancer program. Diagnostic and therapeutic endoscopic procedures are performed at the Outpatient Surgery Center and the Endoscopy Unit at Clements University Hospital.

Trauma Care

Clements University Hospital has been designated a Level IV Basic Trauma Facility by the Texas Department of State Health Services.

A Patient-Centered Approach

William P. Clements Jr. University Hospital was designed with the care and comfort of patients and their families in mind. The landscaping surrounding the hospital creates a calming environment that helps reduce stress for patients and their families. Privacy and providing a peaceful, quiet environment were priorities in the design process. The hospital’s innovative layout allows deliveries of most supplies to bypass patient hallways, reducing the noise and activity that can disturb patients’ rest. For patients, the process of checking into the hospital, navigating it, and being discharged have all been made easier.

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Innovation in Hospital Design

The William P. Clements Jr. University Hospital was planned and built with quality, safety, and efficiency as top priorities. The result is a facility where every detail contributes to enhanced patient care.

The building was designed in a series of Vs, as a way of reducing the distances that caregivers must travel to reach patients on the patient care floors. The design also allows for simpler wayfinding and creates better adjacencies for care providers, as well as better visibility for team members to see each other, all of which contribute to reduced confusion and noise. Nursing stations are located immediately outside patient rooms, which helps to facilitate patient observation and reduce distractions.

An innovative chute system that quickly whisks trash and used linen away from patient areas was incorporated into the building to help prevent infections. Floor coloring was designed to reduce the risk of accidents by making dropped items easier to spot. A sophisticated air filtration system provides fresher, cleaner air throughout the hospital, which helps to reduce the risk of infections. Additionally, the hospital features specialized water treatment systems, which also work to reduce the spread of illness.

Intentional design choices enable faster response to critical conditions, with care units adjacent to the relevant support areas. A new helipad is steps away from the angio suite, where patients receive time-sensitive, life-saving intervention. Thoughtful design also means nurses and surgeons spend less time walking and more time with patients. Supply closets and computer stations are distributed throughout the units, making critical resources more accessible.

Commitment to Quality, Safety, and Efficiency

This focus on quality, safety, and efficiency - combined with the expertise of our caregivers and the use of advanced technology - means that Clements University Hospital offers a level of care and medical sophistication unparalleled in this region. The Clements University Hospital Tower 3 expansion improves the quality of hospital care and services, while eliminating infrastructure, staffing and inventory redundancies to reduce the cost of care.

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Research and Innovation: Translating Discoveries into Treatment

At UT Southwestern, we do more than just offer the latest treatments. We advance understanding of the causes of diseases, along with discoveries related to their treatment and prevention, through a world-renowned research program dedicated to moving discoveries in biomedical science from the research bench to the patient’s bedside. Our legacy of applied discovery continues at the William P. Clements Jr. University Hospital.

Education and Training: Shaping the Future of Medicine

As a leading academic medical center, UT Southwestern educates the physicians, medical scientists, and health care professionals of the future. We also are committed to educating our patients about their conditions and treatment options, and we want to be a resource to the community in matters of science and health.

The William P. Clements Jr. University Hospital serves as a centerpiece for our commitment to education and training. For patients and their loved ones, an array of technologies, as well as the availability of a Patient and Family Resource Center, enables them to become better informed about their conditions and treatment, as well as about groundbreaking research and clinical trials that may lead to new medical breakthroughs. For the North Texas community, the hospital is a major resource for learning about research, medicine, and maintaining good health. For students, residents, and fellows, the hospital exposes them to the most sophisticated technology and the most advanced approaches to patient care, complementing the exemplary education they receive from UTSW’s distinguished faculty in both the clinical and basic sciences. Numerous “touch down” spaces were designed throughout the hospital, where small groups could gather and discuss issues as they arise. The goal was to create an environment that promotes collaboration and team-based learning.

Seamless Patient Transfers

UT Southwestern's hospital-to-hospital patient transfer service for physicians and staff provides a seamless transition of patient care - including emergency and complex cases - to our facilities. With one call, a referring physician or staff can conference with University Hospital Patient Intake Services, house supervisors, and on-call physicians, as well as additional care team members who may be involved in the patient’s care.

Convenient Access with UTSWMyCare

UT Southwestern’s patient care app - UTSWMyCare - helps you easily manage your health and stay connected to UTSW and your provider. Find a physician. Access your medical records. Schedule appointments, and much more. UTSWMyCare is simple to use, convenient, and always available.

A Leader in Healthcare

As one of the largest academic medical centers, UT Southwestern Medical Center provides care for more than 105,000 inpatients, 370,000 emergency room cases, and 3 million outpatients each year. News & World Report Best Hospitals report as one of the United States’ top 50 hospitals for 10 specialties, ranging from brain to heart care. The completed expansion positions Clements University Hospital for accelerating growth as the primary center for specialty care in the region.

Getting Help in an Emergency

In case of an emergency, call 911.

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