The Role of the Administrative Clinical Care Partner at UCLA Health: A Comprehensive Overview

The healthcare industry encompasses a vast array of professionals, each playing a vital role in patient care and well-being. Among these roles, the Administrative Clinical Care Partner (ACCP) stands out as a multifaceted position that combines direct patient care with administrative responsibilities. At UCLA Health, the ACCP position is crucial to the smooth functioning of patient care units and the overall patient experience. This article delves into the specifics of the ACCP role at UCLA Health, drawing upon available information to provide a comprehensive understanding of its responsibilities, requirements, and contributions.

Core Responsibilities of an Administrative Clinical Care Partner

The primary function of an Administrative Clinical Care Partner is to provide care and assistance to patients, especially those with limited physical abilities. This includes helping patients with activities they cannot complete on their own, such as walking and bathing. The ACCP's role extends beyond basic care, encompassing a range of tasks that contribute to the patient's comfort, safety, and overall well-being.

Direct Patient Care

The ACCP is a professional caregiver who assumes responsibility and accountability for a group of patients for a designated time frame and provides care to these patients. The ACCP performs basic patient care skills with emphasis on airway management, follows infection control practices, positions, transfers and transports patients, assists in applying specialized client equipment, takes vital signs with emphasis on observing for respiratory depression and responds and reports monitor alarms, collects specimens, accurately observes, reports and charts, performs range of motion, assists with suctioning patients with post-op nausea, and elimination needs.

Assistance with Daily Living: Providing support with personal hygiene, excretory needs, meals, and nourishment.
Mobility Support: Assisting patients with walking, transferring, and transporting, ensuring their safety and comfort.
Vital Signs Monitoring: Taking and recording vital signs, with a keen focus on observing for respiratory depression and responding to monitor alarms.
Specimen Collection: Collecting patient specimens as needed for laboratory analysis.
Range of Motion Exercises: Performing range of motion exercises to maintain or improve patients' physical function.
Post-operative Care: Assisting with suctioning patients experiencing post-operative nausea.
Airway Management: Emphasizing airway management to ensure patient respiratory health.

Administrative and Clerical Duties

Beyond direct patient care, the ACCP also handles administrative and clerical tasks that are essential to the efficient operation of the unit.

Unit Secretary Responsibilities: Managing unit phone calls and coordinating communication within the unit.
Admission, Transfer, and Discharge Assistance: Assisting patients with admission, transfer, and discharge procedures, ensuring a smooth transition.
Preparation for Procedures: Training of clerical staff, and not limited to preparing the bays for the following day.

Safety and Comfort Measures

Ensuring patient safety and comfort is a paramount responsibility of the ACCP.

Infection Control: Following infection control practices to prevent the spread of infections.
Safety Measures: Implementing measures to ensure patient safety and comfort.
Equipment Assistance: Assisting in applying specialized client equipment.

Required Qualifications and Experience

To be considered for an ACCP position at UCLA Health, candidates typically need to meet specific qualifications and possess relevant experience.

Basic Life Support (BLS) Certification: BLS Required.
Certified Nursing Assistant (CNA) License: CNA License Required.
Experience: 2 Years Experience as ACCP preferred. Experience in a similar setting (PTU/PACU) is preferred.

Work Environment and Schedule

The ACCP position at UCLA Health, specifically within the 5MN Intermediate Care Unit in Santa Monica, involves a structured work environment with specific hours and responsibilities.

Work Location: Santa Monica, CA.
Work Hours: 5, 8-hour shifts per week with every other weekend rotation; 6:30 a.m. to 3:00 p.m. with some rotation to 2:30 p.m. to 11:00 p.m.
Employment Type: Staff- Career, indicating a permanent position.
Bargaining Unit: AFSCME - EX, indicating union representation.

Compensation

The salary range for the ACCP position reflects the responsibilities and qualifications required.

Salary Range: \$26.57-35.02 Hourly

The UCLA Health Culture: A Supportive and Growth-Oriented Environment

UCLA Health prides itself on fostering a supportive and inclusive environment where employees feel valued and have opportunities for growth. Testimonials from current and former employees highlight the positive aspects of working at UCLA Health.

Nurturing Environment: "The environment is nurturing and fosters growth." - VINCENT, Sr. MONICA
Welcoming and Friendly: "The first thing I noticed when I joined the team was how everyone is very welcoming and friendly with supportive management. I did not feel like an outsider." - EDGAR
Growth Potential: "Once I joined, I knew UCLA Health was THE place to be due to the growth potential and training offered." - RENE
Professional Development: "If you want to grow professionally, this is the right place for you." - ERA
Family-Like Atmosphere: "We are family here. We support each other. We collect together." - ELIZABETH
Diversity and Inclusion: "It’s so diverse and inclusive here. There’s always the opportunity to share your thoughts. It's a place where you feel you belong." - JERRY
Career Opportunities: "Your career path at UCLA Health will enable you to follow a myriad of avenues and turns. It opens up a wide variety of opportunities." - ORLANDO
Teamwork and Commitment: "There’s a togetherness and higher level of commitment to teamwork at UCLA Health. We are several groups and teams that work together with a common goal which is to improve our patients experience." - DAVID
Patient-Centered Mission: "UCLA Health walks the walk and talks the talk! It's an incredible feeling to work for an organization that always puts the patient first. I am honored to work in full alignment with the UCLA Health Mission and Vision." - DR. ISLA GARRAWAY
Collaborative Teams: "UCLA has incredible resources and a team science approach. The ability to work with collaborative teams and access the amazing resources around campus is the best part about being at UCLA." - RADU
Diverse Personnel and Research: "UCLA is very diverse in its personnel as well as its many research fields studied." - JENNA
Opportunities for Growth: "UCLA Health provides so many opportunities to exchange ideas, share moments and grow. I have learned a lot about team management and relationship building." - SHARON
Supportive Colleagues: "I have been blessed to be surrounded by supportive colleagues who aspire me to be the best version of myself." - TARA

Related Healthcare Professions

The ACCP role often collaborates with other healthcare professionals to provide comprehensive patient care. Understanding these related professions can provide a broader context for the ACCP's role.

Registered Nurses (RNs): RNs require a large base of knowledge to assess, plan and intervene to promote health, prevent disease and help patients cope with illness. The RN manages teams in hospitals and clinics. When providing direct patient care, nurses observe, assess and record symptoms, reactions and progress, which provides the basis for care planning and intervention.
Licensed Vocational Nurses (LVNs): A licensed vocational nurse (LVN) provides basic nursing care under the direct supervision of a registered nurse or physician.
Nurse Practitioners: A nurse practitioner is a registered nurse (RN) who has completed advanced education and training in the diagnosis and management of common and chronic illnesses.
Medical Assistants: Medical assistants complete administrative and clinical tasks in the offices of physicians, podiatrists, chiropractors and other health practitioners.
Physicians: A physician is a doctor who is certified to practice clinical medicine. Physicians receive academic and specialized training at a college or university to prepare them for the responsibility of patient care. Upon graduation, a physician earns a medical doctorate (MD).
Physician Assistants: Physician assistants are nationally certified and state licensed to practice medicine.
Emergency Medical Technicians (EMTs): An emergency medical technician (EMT) is trained for immediate response to 911 calls. As the first healthcare provider at the scene of emergency situations, an EMT's primary function is to assess a patient's condition and quickly determine the course of action necessary to stabilize the patient at the scene and while en route to a medical facility.
Physical Therapists (PTs): Physical therapists (PTs) provide services that help restore function, improve mobility, relieve pain, and prevent or limit permanent physical disabilities of patients with injuries or disease. PTs work closely with patients and clients to restore, maintain, and promote their overall fitness and wellness for healthier and more active lifestyles.
Physical Therapist Assistants (PTAs): Physical therapist assistants (PTAs) provide physical therapy services under the direction and supervision of a licensed physical therapist. PTAs provide care to patients with physical impairment through therapy and treatment to help patients restore functional activities in their daily lives.
Occupational Therapists (OTAs): Occupational therapist assistants (OTAs) provide occupational therapy services under the direction and supervision of a licensed occupational therapist. OTAs help people of all ages afflicted with traumatic injuries, stroke, Alzheimer’s disease and cognitive disorders learn to live productive lives through the use of meaningful occupations.
Respiratory Therapists: Respiratory therapy is the healthcare discipline that specializes in the promotion of optimum cardiopulmonary function and health. Respiratory therapists apply scientific principles to prevent, identify and treat acute or chronic dysfunction of the cardiopulmonary system. Their knowledge of the scientific principles underlying cardiopulmonary physiology and pathophysiology, as well as biomedical engineering and technology, enable them to effectively assess, educate and treat patients with cardiopulmonary disorders. Respiratory therapists administer treatments to help patients with pneumonia, asthma and other diseases breathe easier.
Speech-Language Pathologists: Speech-language pathologists work with people who cannot make speech sounds or cannot make them clearly; those with speech rhythm and fluency problems, such as stuttering; those with voice quality problems, such as inappropriate pitch or harsh voice; those with problems understanding and producing language; those who wish to improve their communication skills by modifying an accent; and those with cognitive communication impairments, such as attention, memory and problem-solving disorders.
Child Life Specialists: Child life specialists are pediatric healthcare professionals who work with children and families in hospitals and other settings to help them cope with the challenges of hospitalization, illness and disability. They provide children with age-appropriate preparation for medical procedures, pain management and coping strategies, and play and self-expression activities.
Registered Dietitians: A registered dietitian evaluates dietary requirements of patients and helps to develop personalized meal plans. Registered dietitians earn a minimum of a bachelor’s degree in nutrition from a college or university, pass a national exam, and complete continuing educational requirements courses.
Pharmacists: Pharmacists are health professionals who, in addition to dispensing prescription medication to patients, also provide information about the drugs that their doctors have ordered for them. They explain doctors’ instructions to patients so that these individuals can use the medications safely and effectively.
Pharmacy Technicians: A pharmacy technician, also known as a pharmaceutical technician, is a healthcare worker who performs pharmacy-related functions, generally working under the direct supervision of a licensed pharmacist or other healthcare professional. Pharmacy technicians are employed in a variety of locations, usually in community/retail and hospital pharmacies but also in long-term care facilities, pharmaceutical companies, third-party insurance companies, computer software companies, or in government or teaching. Job duties include dispensing prescription drugs and other medical devices to patients and instructing on their use. They may also perform administrative duties in pharmaceutical practice, such as reviewing prescription requests with doctors' offices and insurance companies to ensure correct medications are provided and payment is received.
Radiologic Technologists: Radiologic technologists are the healthcare professionals who perform diagnostic imaging procedures, such as X-ray examinations, magnetic resonance imaging (MRI) scans and computed tomography (CT) scans.
Radiation Therapists: Radiation therapists are skilled medical professionals with in-depth training in physics, radiation safety, patient anatomy and patient care. As part of the medical radiation oncology team, radiation therapists use machines called linear accelerators to administer radiation treatment that helps shrink and eliminate cancerous tumors. These therapist utilizes imaging technology, such as a computed tomography (CT) to help the physician precisely locate a tumor.
Ultrasound Technicians: An ultrasound technician, often called a diagnostic medical sonographer or simply a sonographer, operates special equipment that uses sound waves to help diagnose patients' ailments. They work directly with patients and physicians. Ultrasound technicians may specialize in obstetric and gynecologic sonography, abdominal sonography, neurosonography, breast sonography, vascular sonography or cardiac sonography.
Clinical Laboratory Scientists: Clinical laboratory science, also called medical technology, is the health profession that provides laboratory information and services needed for the diagnosis and treatment of disease.
Pathologists' Assistants (PAs): Pathologists' assistants (PAs) are highly trained health professionals who carry out their duties under the direction and supervision of a pathologist to make laboratories more efficient and cost effective. PAs prepare, examine and dissect anatomic specimens to help pathologists make clinical diagnoses.
Laboratory Assistants: Laboratory Assistants perform a variety of job functions in support of the operation of a science laboratory.
Phlebotomy Technicians: The primary function of a phlebotomy technician is to obtain patient blood specimens by venipuncture or microtechniques. The phlebotomist aids in the collection and transportation of other laboratory specimens, and may be involved with patient data entry.
Medical Coders: Medical coding is a specialized profession within the wider eld of healthcare administration. Professional medical coders review the documentation contained in patients' medical records, then they translate the written documentation into universally accepted, industry-standard medical code. These codes are used to submit claims to third-party payers and to gather statistical information, both by tracking incidents of specific diseases and by detecting developing trends in treatment procedures. Accurate medical coding is essential to the healthcare industry.
Staff Research Associates (SRAs): Staff Research Associates (SRAs) provide administrative and technical support to researchers for clinical studies.
Programmer Analysts: Programmer Analysts are engineers and information technology technicians who support existing networks and information systems while innovating by integrating new systems in a hospital. Some job functions of a Programmer Analyst include: networking, server management, database management and application programming.
Surgical Technologists: Surgical technologists assist in surgical operations under the supervision of surgeons, registered nurses or other surgical personnel.
Social Workers: The field of social work utilizes social theories to understand human problems, to enhance people's lives and to improve society as a whole.
Administrative Clinical Care Partners: Administrative Clinical Care Partners also work with medical technology, like billing software, health information so ware and medical record charting software.

Employment Scam Alert

It is crucial to be aware of potential employment scams targeting UCLA Health applicants. UCLA Health has issued an alert regarding fraudulent communications requesting personal information or money.

UCLA Health Recruitment: UCLA Health Recruitment is currently being targeted by scam artists through external job board sites.
Fraudulent Communications: They are also requesting personal information or money to allegedly progress the application or pay for work permits. THESE COMMUNICATIONS ARE FRAUDULENT. They do not originate from UCLA Health or any organizations or institutions associated with us.
No Payments Required: PLEASE NOTE: Neither UCLA Health (nor any organization that recruits on our behalf) will ever ask for any money or payments from applicants, at any point in the recruitment process.
Formal Recruitment Process: All individuals who receive an employment offer from UCLA Health (directly or indirectly) will always be required to go through a formal recruitment process, which will always involve a virtual or in-person meeting with a UCLA Health employee or representative.
Protect Personal Information: Do not disclose your personal or financial details to anyone you do not know.

Read also: Clinical Research Internships

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