DoubleTree by Hilton Hotel Raleigh - Brownstone - University: A Comprehensive Review

Located in Raleigh, North Carolina, the DoubleTree by Hilton Hotel Raleigh - Brownstone - University offers accommodation with a range of amenities and features. Situated at 1707 Hillsborough Street, this 4-star hotel is positioned in the Center West neighborhood, placing it within proximity to various landmarks and attractions. This review provides an overview of the hotel, incorporating information from various sources to give a balanced perspective.

Location and Accessibility

The DoubleTree by Hilton Hotel Raleigh - Brownstone - University is conveniently located near North Carolina State University, making it an ideal choice for visitors to the university. It's also within walking distance of Cameron Village, known for its shops, restaurants, and grocery stores. The hotel is approximately 1 mile from the center of Center West, Raleigh, providing easy access to other popular landmarks such as Carter-Finley Stadium.

For travelers arriving by air, the hotel is 9.7 miles from Raleigh-Durham Airport, with an estimated drive time of about 19 minutes, depending on traffic conditions. Rideshare apps and taxis are readily available for transportation between the airport and the hotel.

Accommodation and Amenities

The hotel features 190 guestrooms, each designed to provide a comfortable stay. Rooms are equipped with MP3 docking stations and flat-screen televisions for entertainment. Complimentary wireless Internet access is available to keep guests connected.

Additional in-room amenities include:

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Laptop-compatible safes
Coffee/tea makers
Phones with free local calls
300-thread-count sheets

Some rooms also feature balconies.

The hotel offers a range of amenities, including:

A 24-hour fitness center
A terrace
Complimentary wireless Internet access
Concierge services
A gift shop
Elevator
Storage available
A picnic area
24hr front desk
Hairdryer

While the hotel does not have a pool, guests have access to the adjacent YMCA, which offers more extensive workout equipment, a pool, and workout classes.

Dining

Guests can enjoy dining at the Harvest Grille Restaurant and Bar, which serves a full breakfast buffet as well as a la carte items. For lunch and dinner, the restaurant offers soups, salads, flatbreads, and burgers. To-go breakfasts are available on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee. The hotel also has a bar/lounge where guests can enjoy their favorite drinks.

Check-in/Check-out and Policies

Check-in: 3:00 PM
Check-out: 11:00 AM

The minimum age for check-in is 21. Extra-person charges may apply and vary depending on property policy. A government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The hotel accepts credit cards, debit cards, and cash. Pets are not allowed, but service animals are allowed and are exempt from fees/restrictions.

Guest Reviews and Feedback

The DoubleTree by Hilton Hotel Raleigh - Brownstone - University has received mixed reviews from guests. While some guests have praised the hotel's location and friendly staff, others have expressed concerns about cleanliness and outdated decor.

Pros:

Large, clean rooms
Great location
Helpful front desk staff
Free parking

Cons:

Some guests made to pay for breakfast
Front desk staff not always friendly
Rooms could use a refresh
Street noise can be a problem

Some guests have noted issues with mildew smells, peeling paint in the shower, and poor lighting in some rooms. Others have complained about the lack of a refrigerator in the room and thin walls that allow noise from neighboring rooms to be heard.

Safety Measures

The hotel has implemented several safety measures to protect guests, including:

Carbon monoxide detector
Fire extinguisher
Smoke detector
Security system
First aid kit
Staff wearing personal protective equipment
Protective clothing available to guests
Masks available to guests
Free hand sanitizer
Social distancing measures
Contactless check-in and check-out
Enhanced cleaning measures
Individually-wrapped food options
Staff temperature checks
Bed sheets and towels washed at a high temperature
Commonly-touched surfaces cleaned with disinfectant
Guest accommodation sealed after cleaning
Electrostatic spray used for disinfection
Masks compulsory at the property

Nearby Attractions

The hotel's location provides easy access to several popular landmarks and attractions, including:

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Pullen Park (0.4 mi)
Raleigh Little Theater (0.6 mi)
North Carolina Museum of Natural Sciences (1.2 mi)
North Carolina State Capitol (1.2 mi)
North Carolina Museum of History (1.2 mi)
Peace College Main Building (1.2 mi)
Marbles Kids Museum (1.4 mi)
North Carolina State University (1.4 mi)
Leonard Hall (1.6 mi)
Raleigh Convention Center (1.6 mi)
Meredith College (1.8 mi)
Small House (2.2 mi)
Contemporary Art Museum of Raleigh (1 mi)

Alternative Hotels

Several other hotels in Raleigh offer a similar experience to the DoubleTree by Hilton Hotel Raleigh - Brownstone - University. These include:

4100 Main at North Hills Street
2805 Highwoods Boulevard
4100 Glenwood Avenue
Hampton Inn & Suites Raleigh Downtown

The average nightly rate for hotels in the vicinity is $187, compared to $172 for the DoubleTree by Hilton Hotel Raleigh - Brownstone - University.

Hampton Inn & Suites Raleigh Downtown

For comparison, the Hampton Inn & Suites Raleigh Downtown offers the following:

Opened December 2012
Indoor, heated, salt water pool (7:00 am - 11:00 pm)
Free, hot breakfast with fresh-baked waffles and hearty oatmeal
Discounted parking in parking deck across the street
Sanitizer stations at elevators and front desk
Plexiglass shields at the front desk
Housekeeping wears masks and gloves
Rooms cleaned thoroughly using Lysol disinfectant and bleach

Nearby attractions include:

Big Ed's City Market Restaurant
The Pit (barbecue)
Bida Manda (Laotian)
North Carolina Museum of Natural Sciences
Beasley's Chicken + Honey
The Fiction Kitchen (vegetarian/vegan)
Poole's Diner
Raleigh Beer Garden
Jubala Coffee
Brewery Bhavana
Death & Taxes
Pullen Park

Check-in time is 3:00 PM, and check-out time is 12:00 PM. AAA hotel discounts are supported.

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