Extended Stay America Auburn Hills University Drive: A Comprehensive Review

Extended Stay America - Auburn Hills University Drive, part of the Extended Stay Hotels family, aims to provide guests with essential amenities for extended stays. While offering features like fully-equipped kitchens and Wi-Fi, guest reviews reveal a mixed experience. This article delves into various aspects of the hotel, providing a balanced view for potential guests.

Overview

Homestead Studio Suites Hotels, a member of the Extended Stay Hotels family, features all the amenities you need to live your life when you're on the road. No matter how long you will be staying with us, you are sure to enjoy our hotel suites, which feature plenty of room to relax, a fully-equipped kitchen with a full-size refrigerator, WiFi internet access, and ample workspace. Homestead Studio Suites Detroit - Auburn Hills is the ideal choice for groups traveling for business or pleasure. Many of our guests enjoy a visit to: Daimler Chrysler Headquarters, Downtown Auburn Hills, Great Lakes Crossing Mall, Oakland University, Palace of Auburn Hills, Meadowbrook Theater, DTE Energy Music Center, YMCA, or any of the other attractions in the Detroit area.

Location and Nearby Attractions

The hotel's location offers convenient access to several key attractions in the Detroit area. These include:

Daimler Chrysler Headquarters
Downtown Auburn Hills
Great Lakes Crossing Mall
Oakland University
Palace of Auburn Hills
Meadowbrook Theater
DTE Energy Music Center
YMCA

This makes it an ideal choice for those visiting these locations for business or leisure.

Accommodation Features

The hotel offers suites designed for extended stays, featuring:

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Fully-equipped kitchens with full-size refrigerators
WiFi internet access
Ample workspace

Guest Reviews and Concerns

Guest reviews provide valuable insights into the actual experience of staying at Extended Stay America - Auburn Hills University Drive. Some recent feedback highlights potential areas of concern:

Cleanliness and Maintenance: One verified review from March indicated that the room was "Old run down dirty." The review further mentioned broken cabinet doors, a stained sink, and poor quality maintenance work.
Room Condition: The reviewer suggested that the room needed updating, implying that the facilities were outdated.
Customer Service: The same review noted that the check-in experience was unwelcoming, pointing to potential issues with the front desk staff.

This particular review gave the hotel an overall score of 2.0 out of 5.

Hotel Policies and Fees

Understanding the hotel's policies and associated fees is crucial for a smooth stay:

Check-in: 3:00 PM
Check-out: 12:00 noon
Cancellation: 6:00 PM same day arrival.
Taxes: Total Taxes: 9.50%
Parking: N/A

Renovations and Room Details

Year of Last Renovation: 2000
Floors: 4
Rooms: 120
Non-Smoking Rooms: 85
Handicap Rooms: 7
Suites: 120
Room Windows: Windows Do Open
Meeting Rooms: 0

Pet Policy

Extended Stay America - Auburn Hills University Drive is pet-friendly, with the following stipulations:

Service animals complying with ADA Title lll regulations are allowed.
Maximum of two pets per guest room.
Fee of $25 USD per day, per pet nonrefundable cleaning fee, max $150 USD per pet, payable at checkin for the first month.
$10 USD per pet fee charged for first 5 nights each month following, max of $50 USD per pet.

Amenities and Services

The hotel aims to provide a range of amenities, including:

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Free Wi-Fi service in rooms and lobby area
Eco-friendly hotel brand reducing water and lighting waste
Children 17 and under stay free per adult family room

These amenities are subject to change without notice.

Airport Information

The closest Airport is Detroit Metro and it is 45 miles away.
The cost is $55.00 one way in a taxi.
No shuttle service is available.

Additional Considerations

When evaluating Extended Stay America - Auburn Hills University Drive, it's essential to consider the balance between the amenities offered and the potential drawbacks highlighted in guest reviews. Factors such as the need for updated facilities and the quality of customer service should be weighed against the convenience of the location and the availability of kitchen facilities.

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