Georgetown University Student Health Services: A Comprehensive Guide

Georgetown University prioritizes the health and well-being of its students. The Student Health Center, operated by MedStar Health, provides a range of services to support students' physical and mental health, ensuring they can maximize their educational experience and thrive during their time at the university. This article offers a detailed overview of the services available, how to access them, and important information for students on both the Hilltop and Capitol campuses.

Overview of Services

The Student Health Center is dedicated to keeping you healthy. It offers a variety of services designed to address both physical and mental health needs. These include routine medical care, mental health support, and resources for urgent and emergency situations.

Mental Health Services at CAPS

Counseling and Psychiatric Services (CAPS) offers mental health support to students. Given the high demand for services, CAPS uses clinical judgment to determine whether students are best matched with services within their office or with other resources on campus or in the community. Community referrals are appropriate when long-term care is needed or when the nature of the needed services goes beyond the scope of what CAPS can offer.

Accessing Care

Appointments and Clinic Hours

Patients are seen by appointment at the Student Health Center. Services are provided in the clinic at no additional charge. The Hilltop Campus Office is located in Darnall Hall, accessible via the exterior entrance on the second floor, across from Epicurean.

Hilltop Campus (Darnall Hall) Hours:

Monday: 8am - 5pm
Tuesday: 9am - 5pm
Wednesday: 8am - 5pm
Thursday: 9am - 5pm
Friday: 8am - 5pm
Saturday: 9am - 12pm
Sunday: Closed

Capitol Campus Clinic

Georgetown students who study or live on the Capitol Campus are encouraged to visit the Capitol/Law Campus clinic, located in Gewirz Hall via the main door at 120 F St.

Capitol Campus Clinic Hours:

Monday through Friday: 9am - 12pm and 1:30pm - 4pm

After-Hours Care

For urgent health concerns after hours and during holiday closures, students can call the page operator at 202-444-7243 and ask for the Student Health Center provider on call. Please do not use the after-hours provider line for non-urgent medical concerns.

Emergency Care

Medical Emergencies

If you are having a medical emergency, please call 911 or the Georgetown Emergency Response Medical Service (GERMS) at (202) 687-4357. Currently, GERMS only serves the Hilltop/Main campus and neighborhoods close by them. If on the Capitol Campus, please dial 911.

Mental Health Emergencies

For after-hours CAPS emergencies, call the CAPS main office number, (202) 687-6985, where a menu of options can direct you to the emergency consultation line. To be connected to a trained behavioral specialist who will provide problem-solving support to help you manage your emergency, call (202) 687-6985. Please use the same number after hours. If you are experiencing an immediate life-threatening emergency, call 911 or go to your local emergency room.

Telehealth and eVisits

Teletherapy

With few exceptions, the law requires that to do teletherapy, a provider must be licensed in the state where they practice as well as the state where the client is located. This also applies to international teletherapy. As a result, CAPS clinicians may not be able to provide teletherapy services to students residing outside the DC area.

MedStar eVisits

MedStar eVisits are available for telehealth visits for non-life-threatening conditions. Download the MedStar eVisit app on your phone and follow the instructions to secure an appointment. Since the Student Health Center is a MedStar clinic, any appointments with the MedStar Emergency Departments, Urgent Cares, or eVisits are seamlessly integrated into our electronic medical record to ensure excellent continuity of care.

Additional Resources

First Aid Recommendations

If you have questions regarding your symptoms, please review our First Aid recommendations for possible home remedies.

After-Hours Provider Line

If you feel the need to speak to one of our doctors or nurse practitioners after hours for an urgent health problem, please call our main line at (202) 687-2200 and follow the prompts to reach the after-hours provider on call. The prompts will direct you to the Medstar Georgetown University Hospital paging operator. Please let them know that you are a Georgetown student and that you would like to speak to the provider on call for the Student Health Center. The paging operator will contact the on-call provider, who will call you back at the name and phone number you have given to the page operator (usually within 30 minutes).

Local Clinics

After clinic hours and on weekends and holidays, students are advised to seek treatment from a local physician or the following Georgetown clinics. Please note that you must take your Driver's License and Insurance card/information with you.

Georgetown Family Physicians Express Care ** Call first** (502) 570-3785 to check to see if they accept your insurance. This is a walk- in clinic so you will normally have a wait.

Important Information

Insurance

It is your responsibility to determine that the providers and their services are within your insurance network. These services, while in the MedStar network, are still at an additional cost for those students with the Georgetown Student Health Insurance.

Required Vaccinations and Forms

Georgetown College requires all students living in campus housing to provide proof of the following vaccines Meningitis (A,C,W,Y), Meningitis (B), MMR, Tdap, Polio, and Varicella and the results of a one-step TB Test. Additionally, all students are required to fill out a medical history form and insurance information.

Read also: Georgetown Admission SAT

Mental Health Support Details

CAPS Services and Scope

CAPS provides short-term individual and group therapy, crisis intervention, and psychiatric consultation. However, due to high demand and resource constraints, CAPS focuses on providing services that align with its scope and expertise.

CAPS Emergency Consultation Line

For urgent mental health concerns, students can call the CAPS main office number, (202) 687-6985, to access the emergency consultation line. This service is available after hours as well.

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