Comprehensive Care at Indiana University Health North Hospital

Indiana University (IU) Health North Hospital stands as a full-service healthcare provider for both adults and children, located in Carmel, Indiana, just north of Indianapolis at 11700 N. Meridian Street. Since opening its doors in December 2005, the 170-bed hospital and attached medical office building have been committed to offering a wide array of medical services, including maternity, pediatric, and adult care. The hospital is designed to provide comprehensive medical care in a convenient and comfortable setting.

Location and Accessibility

Situated in a prime location in Carmel, Indiana, IU Health North Hospital is easily accessible to residents of Hamilton County and surrounding communities. The hospital's address is 11700 N. Meridian Street. Its location north of Indianapolis ensures that patients and their families can reach the facility without navigating the heavy traffic of the city center.

Comprehensive Services Offered

IU Health North Hospital provides a wide range of medical services to cater to the diverse healthcare needs of its patients. These services include:

Adult Services: Comprehensive medical care for adults, covering various specialties and conditions.
Maternity Services: Specialized care for expectant mothers, including prenatal care, labor and delivery services, and postpartum care.
Pediatric Services: Comprehensive healthcare for children, including inpatient care, emergency services, and specialized treatments through its affiliation with Riley Hospital for Children.

Riley Children's Health at IU Health North

The hospital is affiliated with IU Health Riley Hospital for Children, offering pediatric inpatient services, imaging services, and an emergency department under the name Riley North. This collaboration ensures that children receive the highest level of specialized care close to home.

Riley Children's Health at IU Health North provides nationally ranked pediatric care, delivered by highly skilled physicians and nurses. The pediatric emergency care unit is equipped to handle any health-related emergency for infants and children up to 18 years old.

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Advanced Certifications and Recognition

IU Health North Hospital has received advanced certification as a Primary Stroke Center from The Joint Commission, demonstrating its commitment to providing exceptional stroke care. The hospital has also been recognized by The Joint Commission for delivering safe, high-quality care for hip and knee total joint replacements. These certifications reflect IU Health North's dedication to maintaining the highest standards in patient care and safety.

The Joint Commission is an organization that accredits and certifies healthcare organizations across the country. Its certifications are considered the gold standard in the industry, assessing quality achievement in patient care and safety. IU Health North's certifications from The Joint Commission highlight its commitment to providing top-notch medical services.

State-of-the-Art Facilities

The hospital is equipped with modern facilities to ensure patients receive the best possible care. Every room is private, offering patients the space and comfort they need during their stay.

In January 2020, the IU Health Joe & Shelly Schwarz Cancer Center opened on the south side of the IU Health North campus. This 88,000-square-foot, two-story facility enhances the hospital's cancer care services, providing advanced treatment options and comprehensive support for patients and their families.

Visitor Information and Policies

IU Health North Hospital is committed to creating a healing and welcoming environment for patients and their families. The hospital has an open visitation policy that allows visitors 24 hours a day to promote healing and wellness. However, children under 14 must be supervised by an adult at all times.

Visitor Guidelines

To ensure the safety and well-being of patients and staff, IU Health North Hospital has implemented visitor guidelines. These guidelines include:

Age Restrictions: Visitors must be 18 years or older.
Supervision of Children: Children under 14 must be supervised by an adult.
Visitor Limitations: Only two visitors may visit at any one time.

Specific Unit Guidelines

Pediatric Unit and Pediatric Intensive Care Unit (PICU): Patients in these units may have up to two adults (18 years or older) in the room. Siblings aged 4 to 18 may visit with an adult.

Additional Policies

Smoke-Free Campus: Riley Children's is a smoke-free campus.
Weapons Policy: Other than IU Health security officers and on-duty law enforcement officers, no one may carry or have in their possession a weapon or firearm at any of the grounds or facilities.

Due to a rise in reported cases of flu and other respiratory viruses, the following visitor restrictions remain in effect until viral illness rates decline:

Visitors younger than 18 years will not be permitted on patient units.
Visitors who have flu-like symptoms, such as fever, cough, chills, or muscle aches, will not be allowed to visit patients.

Amenities and Support Services

IU Health North Hospital offers a variety of amenities and support services to enhance the patient experience.

Parking and Transportation

Valet Parking: Available at Entrance C (south side of the hospital) from 7 am to 4:30 pm, Monday through Friday. There is a $5 fee per day, payable by cash or card.
Free Parking: Surface parking lots are conveniently located near each entrance.
Patient Drop-Off: Patients may be dropped off at either of the main entrances-Entrance C (south) and Entrance B (north).

Dining Options

The hospital provides several healthy onsite dining options for patients, families, and guests.

Atrio Bistro: Located on the 1st floor across from the gift shop within the IU Health Joe & Shelly Schwarz Cancer Center.
Atrio Restaurant: Offers room service Monday through Sunday, 6 am to 9:30 pm. Family members and guests may also order meals from Atrio at an additional charge by calling 317.688.2263.
Daily Specials: Include gourmet soups, pizza, fresh seafood, and desserts. A salad bar, made-to-order grill, and fresh fruits and vegetables are available daily.
Quick and Light Dining Options: Coffees, teas, pastries, sandwiches, and salads.

Additional Amenities

Complimentary Wi-Fi: Available 24/7 throughout the hospital.
Online Access: Computers are available in most patient rooms.
Wheelchair Assistance: Guest relations representatives and hospital volunteers are available to provide wheelchairs upon arrival.

Support Opportunities for New Parents

IU Health North Hospital offers several support opportunities for new parents, including weekly complimentary support groups covering topics such as breastfeeding, postpartum depression, and raising a toddler. There are also groups for new mothers looking to share advice with one another.

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Retail Options

Riley Cheer Guild Gift Shop: Located in the atrium, near the laboratory waiting area on the first floor.
Flowers and Gifts: May be delivered to the Welcome Desk at IU Health North Hospital. Note that latex balloons are not allowed in the hospital, though Mylar balloons are permitted.
Pharmacy Services: Prescription refills are available at IU Health North Retail Pharmacy.

Therapy Dog Visits

Both pediatric and adult patients can request visits from therapy dogs. These certified dogs and their handlers are trained to interact safely with patients of all ages. To request a visit, contact the Guest Relations team at the first-floor Welcome Desk.

Commitment to Patient Privacy

IU Health North Hospital respects patient privacy. For a variety of reasons, some patients choose to keep their stay in the hospital private.

Radiology and Imaging Services

The Department of Radiology and Imaging Sciences at Indiana University School of Medicine delivers exceptional radiology services throughout Indiana, including at IU Health North Hospital. The extensive network includes approximately 20 hospital locations, 40 imaging centers, and 15 urgent care centers. Each facility is equipped with state-of-the-art technology and staffed by expert radiologists. Radiology is located on the first floor near the patient registration desk. EKGs generally do not require an appointment and are available walk-in from 8 am - 2:30 pm.

Otolaryngology (ENT) Services

IU Health North Hospital provides otolaryngology services, where ENT specialists diagnose and treat disorders of the ear, nose, and throat, including tumors of the head and neck.

Nearby Hotels

For family and guests of hospital patients, there are several hotels in the area, some of which offer discounts.

Hyatt Place Indianapolis Carmel: Located at 12045 Illinois Street, Carmel, Indiana.

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