Exploring the Features of Oracle Learning Cloud: A Comprehensive Guide

Oracle Learning Cloud is a skills-driven learning platform designed to enable employees, teams, and organizations to develop relevant skills. It combines formal and informal learning resources into a single platform, offering a unified learning experience. This article explores the key features and benefits of Oracle Learning Cloud, highlighting its capabilities and how it can optimize learning and development programs within organizations.

Understanding Oracle Learning Cloud

Oracle Learning Cloud is an enterprise learning management system (LMS) and human capital management (HCM) software published by Oracle. It's tailored for medium to large enterprises across industries like technology, financial services, healthcare, and manufacturing. Available as a cloud-based SaaS solution, it offers flexibility and scalability, with an option for on-premise deployment if needed.

Key Features and Capabilities

Oracle Learning Cloud offers extensive capabilities across the entire learning lifecycle. Key features include:

Course Catalog Management: Efficiently manage and organize learning content.
Content Authoring: Create engaging and interactive learning materials.
Competency Management: Align learning with organizational skills and competencies.
Learning Paths: Design structured learning journeys for employees.
Assessments: Evaluate learning effectiveness and knowledge retention.
Social Collaboration: Foster collaboration and knowledge sharing among learners.
Reporting: Gain insights into learning program performance.
APIs and Integrations: Seamlessly integrate with other systems.

Benefits of Oracle Learning Cloud

Oracle Learning Cloud provides numerous benefits that enable enterprises to optimize their learning and development programs:

Increased Employee Productivity: Equipping employees with the right skills enhances their performance.
Enhanced Engagement: A unified and user-friendly platform promotes active participation.
Improved Retention: Relevant and engaging learning experiences contribute to higher retention rates.

Redwood Experience: Enhancing the Learning Interface

The shift to the Redwood Experience within Oracle Cloud is transforming modules across the board, and Oracle Learn is no exception. The Redwood Browse Learning and Topic Index page give learners an enhanced experience when they're browsing the learning catalog to see what learning they might be interested in. Redwood delivers a customer-focused design and streamlined functionality.

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Browse Learning Page

The Browse Learning page offers dedicated Featured and Recommended views, along with category views to explore related learning topics and items.

Featured View: Showcases learning marked as Featured. The image carousel displays the five most recently featured items that the learner has access to. Each category shows up to 25 of the most recently featured learning that the learner has access to, with the most recently featured learning appearing first.
Recommended View: Displays learning recommended to the learner, grouped by recommendation categories. The image carousel shows the five most recently recommended learning. Oracle Learning provides a few categories, such as Popular with others in my job using the ORAWLFRECOMND_CATEGORY lookup. You can add your own categories to the lookup. Each category shows up to 25 of the most recent recommendations for the learner.
Category Views: Shows the topics and learning in the category. The image carousel shows the 5 most recently featured items in the category. Each featured topic includes the topic cover art, title, and description. Each row in the views is a topic community that's part of the category. Learners can follow and unfollow these topics. Each topic community shows up to 25 learning items that are part of the topic.

Topics Index Page

The Topics Index page lets learners view all topics they have access to by category or all topics by alphabetical blocks. This feature simplifies and enhances learners browsing experience.

Enabling Redwood Self-Service

To enable Redwood self-service for learners, set the Site level value to Y for the ORAWLFORACLESEARCHLEARNINGRECOMMENDATIONENABLED profile option. If you enabled the Redwood user experience before release 23B, then you need to ingest learning items to Oracle Search using the ESS job to create index definition and perform initial ingest to OCS process and the fa-hcm-learningitem parameter. Also, grant learners the WLFRESTSERVICEACCESSLEARNINGRECOMMENDATION and WLFACCESSWHATTOLEARN functional privileges.

Automating Learning Recommendations

Oracle Learning Cloud allows you to automate learning recommendations to employees based on their current job and learning that's popular with others in the same job or job family. This feature generates up to 20 recommendations per active learner work assignment on a weekly basis.

How Recommendations are Generated

These recommendations depend on the quantity of learners in the same job or job family who voluntarily completed the courses, specializations, videos, or learning journeys in the previous 6 months. Voluntary completions are voluntary learning assignments that learners completed or that their manager marked as complete on their behalf using My Team > Learning.

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A voluntary completion by someone with multiple active work assignments affects the popularity of that learning for all of the person's jobs. And when the job for someone's active work assignment belongs to a job family, their voluntary completion affects the popularity of that learning for all jobs in that job family. Learners having multiple active work assignments get recommendations based on each job or job family associated with their work assignments.

Where Recommendations Appear

The recommendations appear on the Redwood Me > Learning, Browse Learning page, in the recommendation category: Popular with others in your job. The most popular learning appears first. The more learners who voluntarily completed the learning, the more popular the learning.

Scheduling the Recommendation Process

The Recommend the Most Popular Learning background process creates the recommendations. To keep them relevant and fresh, it is recommended that you schedule this process to run once a week with a job mode of POPULARCATEGORYRECOMREFRESHAND_SYNC. Scheduling the process for a shorter frequency won't change the results, so for best performance, run it only once a week and on the weekend, if possible.

Benefits of Automated Recommendations

This feature lets you drive more learning engagement with minimal manual effort. To enable it, ensure the Redwood learner experience and the Browse Learning enhancement are enabled.

Managing SCORM Content Completion

Oracle Learning Cloud provides control over how it determines when a learner has completed SCORM content that contains a mastery score. You can choose to use either the learner's score sent by the content to the eLearning player or the lesson status sent by the content to the eLearning player. You set how to handle completion when learners close content before the end in the Advanced section of the Content Details page when you add SCORM and HACP content to the learning catalog. Use the Content task on the My Client Groups > Learning page.

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Using Learner's Score

When using the learner's score, Oracle Learning assesses if the learner passed or failed their session by comparing the learner's score to the mastery score when the learner exits the eLearning player. This mode typically works well when the content is designed so that the learner is quizzed on all of the content together at the end and the learner completes the quiz in one session. This mode also works well for content that isn't well designed and doesn't send a lesson status to the eLearning player.

Using Lesson Status

When using the lesson status, Oracle Learning doesn't assess if the learner passed or failed the session. Instead, the content must send an explicit signal to the eLearning player after it determines the learner has successfully completed. This mode typically works well with content designed to quiz the learner throughout, especially if learners don't complete the content in a single session. This mode typically gives learners a better resume experience across multiple sessions.

Benefits of Completion Control

This feature lets you recognize the status of SCORM content items, even when the learner doesn't finish the content.

Skills Advisor for Learning: Curating Skills Suggestions

From Update 23A, learning administrators can select and curate skills suggestions made by Skills Advisor for Learning. With this release, they can set the skill level on the skills advisor suggestions when configuring learning outcomes for a course or specialization. This enhancement improves learning administrator productivity because they can now set the skill levels while curating skills in the workbook.

Setting Up Skills Advisor

To set up Skills Advisor, activate Oracle Adaptive Intelligence Apps for HCM, set up Skills Center for dynamic skills, and enable Redwood learner experience setup. Run the AI Suggested Skills for Learning Items background process as appropriate using the Tools > Scheduled Processes task.

Benefits of Skills Advisor

Skills Advisor helps to align learning content with relevant skills, enhancing the effectiveness of learning programs.

Team Learning: Tracking Team Progress

The Redwood Team Learning home page simplifies your ability to track your team's overall learning, by learner and learning item. Quickly refine the summary results using the available filters. Create your own saved searches and set a default search to use when you open Team Learning. Specify how you want results sorted. View summary information by learner, allowing for quick assessment of team progress and identification of areas needing attention.

Oracle Guided Learning: In-Application Guidance

Oracle Guided Learning is a digital adoption platform that delivers in-application guidance to help organizations accelerate, scale, and measure adoption across their cloud applications. In Oracle Guided Learning, AI is available to help you learn and to provide advice to guide your configuration and building efforts.

Key Features of Oracle Guided Learning

In-App Guides: Use tours, process guides, and simulations to provide walk-throughs in the system.
Tooltips: Provide subtle contextualized guidance as users complete processes.
Help Panel: Allow users to access self-service guidance and documents from the Oracle Guided Learning Help Panel.
In-App Messaging: Send announcements, newsletters, and maintenance updates about new applications, processes, features, and policies.
Beacons, Banners, and Buttons: Draw attention to new features and updates and encourage users to take necessary actions.
Customization: Customize user guidance using activation and step conditions.
Validation and Element Blockers: Apply validation conditions and rules to help users complete forms and fields correctly and prevent users from interacting with page elements until specific conditions have been met.
Embedded Support: Embed self-service guidance in the app to help users resolve simple issues.
Integration with Help Desk: Allow help desk operators to point users to in-app guides and send guide links (permalinks) to solve issues efficiently.
Surveys: Use in-app surveys to gather feedback on your usersâ satisfaction with the application or to collect feedback on program changes.
Analytics: Measure adoption outcomes, guide effectiveness, and usage with embedded analytics.

Benefits of Oracle Guided Learning

Oracle Guided Learning helps employees, suppliers, and customers make the most of your software. It is embedded in Oracle Applications (including Oracle Fusion Cloud Applications, Oracle NetSuite, Oracle APEX, and Oracle Analytics Cloud), allowing you to configure it directly in your application, saving integration time. You can also take advantage of role-based configurations and auto-segmentation capabilities.

Learning Catalog Management in Redwood

With the 24D enhancements, administrators will also gain access to the new Learning Catalog Redwood page. The Catalog Manager is designated for managing the learning catalog and its contents, while the Learning Specialist will focus on system setup and configuration. Catalog Managers will now have a centralised hub to access and manage items in the learning catalog. They can efficiently search, filter, and create saved searches for routine tasks, as well as edit existing items or create new ones. Powered by Oracle Search, catalog navigation mirrors the learnerâs experience in Redwood but includes enhanced filters designed for management needs. Additionally, Catalog Managers can export search results to Excel for straightforward analysis. For now, only the new self-paced learning items will appear in the updated Learning Catalog.

Self-Paced Learning Enhancements

Administrators can now create and publish self-paced learning content within a single workflow, integrating all previous steps â course creation, offering setup, activity management, and content integration â into one efficient process. The upgraded self-paced learning can be integrated into specialisations, topics, and other community types, similar to traditional courses. However, it cannot be added directly to courses or offerings. Learners now have the ability to fast-forward through videos, an upgrade from previous versions where navigation was often restricted.

Oracle MyLearn: Expanding Learning Resources

Oracle MyLearn offers a portfolio of free and paid subscription-based learning resources to help you gain valuable skills, accelerate cloud adoption, increase productivity, and transform your business. It helps ensure your organizationâs journey to the cloud is successful by taking digital courses mapped to your job role, applying new skills in hands-on labs, attending live sessions with product experts, and completing Oracle Certification exams.

Key Features of Oracle MyLearn

Digital Training Videos: Access a comprehensive set of digital training videos delivered by Oracle product experts.
Role-Based Learning Paths: Advance your skill set with our role-based learning paths.
Hands-On Labs: Practice what youâve learned and apply new skills in a dedicated training environment.
Live Classes and Coaching Sessions: Join an Oracle University instructor and subject matter expert for live classes and coaching sessions.
Personalized Dashboard: Track your learning progress and achievements through a personalized dashboard on Oracle MyLearn.

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