Navigating the PCC Student Portal: A Comprehensive Guide to Resources and Support

Pueblo Community College (PCC) is dedicated to providing a supportive and accessible learning environment for all students. The Student Portal is a central hub for accessing a wide array of resources, services, and information essential for student success. This guide provides a detailed overview of the resources available through the PCC Student Portal, designed to help students navigate their academic journey effectively.

Academic Support and Learning Resources

Learning Technology Help Desk

The Learning Technology Help Desk offers crucial student support for computer software and online services. Students can access the SHD page for assistance with various technical issues.

Accessibility Resources

PCC is committed to creating an accessible learning environment. The Accessibility Statements & Guides webpage provides valuable information on educational technologies, including tool overviews, accessibility guides, and tutorials. Students with questions about assignments are encouraged to contact their instructors directly.

Accessibility Center

Students with documented disabilities (including temporary disabilities) may qualify for accommodations such as audio recording lectures, alternative text formats, and sign language interpreting services. The Accessibility Center also offers courses in assistive technology, such as CIS 1004, a self-paced course teaching the use of voice recognition programs, screen readers, and other adaptive devices. The assistive technology classroom is available during open lab hours.

Library Services

PCC’s Pueblo and Fremont campuses feature academic libraries offering a wide range of materials and services to students, faculty, staff, and community members. Currently enrolled students and PCC staff members automatically have a library account, with their PCC ID card serving as a library card.

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Online Resources: Over fifty online resources are available, including academic databases, eBooks, streaming media, resource guides, and citation tools.
Research Assistance: Librarians assist with developing research strategies and identifying resources for assignments or personal interests. Individual and group orientations are available. Appointments with a reference librarian can be scheduled via the “Book a Librarian” option on the PCC Library webpage or through Navigate Appointments on the student portal.
Course Reserves: All PCC campuses and sites maintain a Course Reserves collection for use by students at their respective locations.
Interlibrary Loan: As a Prospector member on the statewide courier system, the PCC Library allows patrons to borrow materials from other Colorado libraries.
Public Library Satellite: The PCC Library serves as a satellite branch of the Pueblo City County Library District (PCCLD), functioning as a drop-off and holds pickup location.

Learning Centers

The Pueblo, Fremont, and Southwest campuses each have a Learning Center offering various services. Computerized learning assistance is available at all campuses.

PrepSTEP: This interactive, computerized program offers support for a wide variety of subjects, including career-seeking services like interest inventories, career information, resume writing, and interview skills. PrepSTEP is internet-based and available anytime.
Computer Access: The Pueblo campus provides laptop computers for students to use for academic work. These computers have many software programs used in classrooms, as well as Internet service. Laptops require a photo ID and must remain in the Learning Center. Computer stations are also available for internet access and MyCourses. The Mancos campus has laptops for checkout with a student ID and desktops for student use.

Tutorial Services

Free tutoring assistance is available to all students enrolled at PCC. Each campus offers different options.

Pueblo Campus: Drop-in tutoring, known as Pro Tutoring (Writing Pro, Math Pro, Science Pro, and IT/Computer Pro), is available Monday through Friday during the Learning Center’s normal operating hours.
Fremont and Southwest Campuses: Pro tutors are available via Webex.
Online Tutoring: Limited online tutoring is available through NetTutor via MyCourses.

STEM Center

The STEM Center, located in the Academic Davis Building, Room 150, provides state-of-the-art equipment to supplement classroom experiences in Science, Technology, Engineering, and Math. The STEM program at PCC Southwest is housed in the STEM Center located on the Mancos Campus.

Computers and Laptops: Laptops can be checked out and retained in the STEM Center for student use with a student ID. Students can access the Internet, print assignments, and access software programs that include CAD, SketchUp, Adobe, and Choreographe.
3D Printers: The STEM Center includes 3D printers.
Raspberry Pi’s: All computers can be used to program Raspberry Pi’s.
NAO6 Robots: The STEM Center has NAO6 robots available for students to program inside the Choreographe software.
zSpace Computers: zSpace technology combines virtual reality and augmented reality.
Events: The STEM Center hosts workshops, transfer events, and the STEM Night speaking series. Workshops cover topics like soldering, 3D modeling, recreational drone certification, and research skills. Transfer events are designed to help students during their transfer process to any 4-year university.

STEM Center Southwest

The STEM Center is located between the Law Enforcement Academy building and the Welding building on the West side of the Mancos campus. The STEM Center provides students with equipment and workspace, study resources, and workshops to support all students’ path to success at PCC Southwest.

Equipment: The STEM Center houses 3D printers, computers/laptops, microscopes, electronics, robotics kits, soldering materials, Arduino Uno and Raspberry Pi microcontrollers and related components, and the tools needed to help students complete projects.
Study resources: Study resources are available to all PCC Southwest students at the STEM Center. Reference books, copies of course textbooks, and computer resources are available for students who want to use the STEM Center as a study resource. The STEM Center can be used to complete labs from online classes or complete lab assignments from in person labs, as appropriate. The STEM Center holds drop in study times for students. One is the Learners’ Studio which is a quiet study time for students catching up on coursework and/or completing assignments.
Workshops: Workshops on topics ranging from study skills, to career exploration, to professional skills are offered in the STEM Center. Presentations led by STEM professionals and STEM activities and events are also part of the STEM Center workshops.
STEM Outreach: The STEM Outreach Coordinator works with regional K-12 schools and community groups to bring STEM activities into the schools. The STEM Outreach Coordinator can provide in-classroom activities, sponsor STEM clubs and special STEM events, and introduce students to the skills needed to be successful in STEM.

Testing Center

The Testing Center offers a distraction-free environment for academic, placement, typing, high stakes, and professional exams. On the Pueblo campus, services include professional exams through PearsonVUE, Kryterion, Castle, IQT, ISO, MSSC, Prometric, Comira, and Prior Learning Assessments.

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Student Support Services

Bookstore

The PCC Bookstore serves PCC students, faculty, staff, and the community. It sells required textbooks and supplies, as well as general, office, and school supplies, calculators, greeting cards, computers, clothing, and gift items. The bookstore conducts a used book buy-back at least once during each semester and offers both new and used textbook rentals and purchases. The Pueblo campus has a physical store open year-round.

Dining Options

There are two campus dining options at the Pueblo campus.

Rosario’s at Pueblo Joe’s: Located in the lower level of the Student Center, Rosario’s offers a daily lunch special, deli sandwiches, heat-and-eat meals, and grab-and-go snacks and beverages.
Einstein Bros. Bagels: Located in the Student Center with an exterior entrance off Harrison Street, Einstein Bros. offers bagels, sandwiches, and catering options for campus events.

Career Services

Career Services are offered to students and alumni through the Office of Career and Community Connection.

Child Care Referrals

Children First provides free customized referrals to students, faculty, and staff for licensed child care providers or programs. Children First maintains a list of community resources in southeastern Colorado. There is an office located at St. In addition to the Pueblo campus office, there is a satellite office at the PCC Fremont Campus.

Customer Solutions Center (CSC)

The Customer Solutions Center is a phone-based help center where prospective and current students can get answers regarding enrollment and services such as financial aid. The CSC can be reached by calling 719.549.3200 and is located in the Downtown Studio on the corner of City Center Dr. and Santa Fe Avenue in Pueblo.

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Campus Tours and Recruitment

The Office of Recruitment conducts activities to create community awareness of PCC programs, including campus tours and school visits. Student Ambassadors play a key role in these efforts. Campus tours can be scheduled for individuals or groups by visiting the New Student Studio, located in the Student Center, Room 251, or by calling 719.549.3116.

OPTICA First Year Coordinators

The OPTICA First Year Coordinators are located in the Go!Zone in the Student Center on the Pueblo campus. They provide:

New Student Orientation: New Student Orientation is now completely online.
Technology Training: First Year Coordinators meet with new students after they are enrolled for their first term.
Emotional Intelligence Coaching: New students can meet with First Year Coordinators to learn more about how their emotional intelligence skills relate to college.
Financial Literacy & Career Development: First Year Coordinators provide services to students to increase knowledge of financial literacy.

PCC Health Clinic

PCC has partnered with the Pueblo Community Health Center to provide healthcare services on site for students, staff, family members, and community members. The PCC Health Clinic bills health insurances and also accepts Medicaid, Medicare, CICP, and most private insurances. Information on applying for PCHC’s sliding fee assistance and/or Medicaid benefits is available by calling 719.549.3315. The PCC Health Clinic webpage provides more information on services and support resources.

Safety and Security

Student Handbook

The PCC Student Handbook serves as a guide for student-related topics, including students’ rights, responsibilities, and resources. All students are expected to know their rights and responsibilities and to work in collaboration for a positive learning environment.

Campus Security Authorities (CSAs)

Although Pueblo Community College encourages all criminal incidents be reported to law enforcement a student may report a crime to a Campus Security Authority; however, students may also report a crime to a Campus Security Authority (CSA) who is responsible for forwarding non-identifying information to the PCC Police Department for inclusion in the Annual Security Report, regardless of whether the victim chooses to file a report with law enforcement. CSAs are defined by Clery “as someone who has significant responsibility for students and campus activities.” As outlined in the PCC Student Handbook, the College encourages and expects students, faculty, and staff to engage as active bystanders and report to College officials’ incidents that involve infractions and/or concerning behavior outlined in the PCC Student Handbook. Licensed professional mental health counselors and pastoral counselors (employed by religious organizations to provide confidential counseling) who are working within the scope of their license or religious assignment at the time they receive the crime report are exempt from reporting under the Clery Act. Individuals seeking confidential discussions of concerns may explore and utilize local professionals referenced above who are working within the scope of their license or religious assignment. Victims and witnesses of a crime who wish to remain anonymous may call the following to report a crime anonymously.

Support Resources

PCC encourages students to utilize all support resources to help ensure their success, including mental health and wellness support, crisis navigation, academic advising, student life information, and tutoring. Referral services and student support resources are available at PCC webpages such as Student Support Services, Referral Services, Victim Assistance and Drug/Alcohol Referral Programs and Resources, PCC Health Clinic webpage, and PCC Campus Police.

Drug-Free Environment

PCC is committed to the health and well-being of its students and employees and complies with all federal, state, and local laws regulating or prohibiting the possession, use, or distribution of alcohol or illegal drugs. Violations of such laws will be addressed within the College or through prosecution in the courts, or both. As a recipient of federal grants and contracts, PCC adheres to the provisions of the Drug-Free Workplace Act of 1988 and the Drug-Free Schools and Communities Act Amendment of 1989.

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