Connecting with Penn Foster: Your Guide to Contact Information and Support

Penn Foster is dedicated to providing accessible and affordable education to students around the globe. Whether you're a prospective student, a current learner, an alumnus, or an employer looking to connect, this guide will provide the necessary contact information and resources to address your specific needs. At Penn Foster, we believe that everyone deserves the opportunity to receive a quality, affordable education.

Enrollment and Admissions

Penn Foster has an open admissions policy that allows students to enroll in online college, career school, or online high school at any time, from anywhere, and begin their lessons immediately. Enrolling in a Penn Foster program is fast and easy.

Contacting Admissions Specialists

For those considering enrolling, the quickest and easiest way to enroll is online. You can connect with an Admissions Specialist to discuss program options, transfer credits, and payment plans. To start the process, reach out to an Admissions Specialist at 1.888.427.6500.

Minimal Admission Requirements

There are minimal admissions requirements, so there’s no waiting and no anxiety. There is no specific GPA requirement to enroll into a Penn Foster College degree or certificate program. You must have simply graduated from high school or earned your GED (or equivalent) to qualify for enrollment. There may be other requirements, such as age, depending on which program you choose.

Student Support

Penn Foster provides comprehensive support to its students throughout their educational journey.

General Inquiries

Students who need to call the college or speak with an instructor can call 1-888-427-0600. After that time, and on weekends and holidays, students may leave a message; calls will be returned the next business day. Callers must have their student numbers available. For fastest service from our support team, log into your Learner Portal to live chat with an agent or send them a message.

International Students

Some programs cannot be completed internationally, while others may have certain restrictions or additional expenses based on your location.

Transcripts, Diplomas, and Records

Penn Foster provides convenient ways to access your academic records.

Transcript Requests

Looking for an official copy of your Penn Foster transcript? As a student, graduate, or former student of Penn Foster High School, Career School, or College, you can request to have your official academic transcript sent directly to you or another institution.

Diploma Verification

The National Student Clearinghouse is now providing high school diploma verifications for graduates from 1986 to now. If you are a third-party entity seeking this information, such as an employer or background screener, or a student seeking to verify your own diploma, please visit www.diplomaverify.org.

Student Record Locator

Looking for a duplicate copy of your Penn Foster certificate or diploma? Use the Student Record Locator.

Transfer Credits

Penn Foster recognizes the value of prior learning and offers credit for eligible coursework.

High School Transfer Credit Process

In most cases, we are able to give you financial and academic credit for high school transfer credits you’ve already completed - because you’ve earned it. We’ll also look at credits you’ve earned from accredited colleges to see if they qualify for transfer credits into our College program. Call us today for a transcript review at no charge and you could save an average of $250 for prior credit you have earned! To receive high school transfer credits, an official transcript from an accredited institution recognized by Penn Foster must be submitted for evaluation. Transfer credits will be evaluated for comparable high school subjects where a full credit has been earned. Since high school programs vary, only an evaluation by Penn Foster will determine the actual number of transfer credits to be awarded.

College Transfer Credits

Has your college closed or have you completed one or more programs at Penn Foster College and are considering transferring to another school? You can get academic and financial credit for some of the coursework you have already taken! If you’re currently enrolled in another college or have completed some semesters of college classes elsewhere, when you enroll with Penn Foster, you can ask your previous school to send us an official copy of your transcripts for evaluation.

Transcript Pre-Evaluation

If you’re considering enrolling and have credits from previous schools, our transcript pre-evaluation can give you an estimate of what classes are likely to transfer into Penn Foster High School and Penn Foster College.

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Sending Transcripts

After enrolling, Penn Foster High School and Penn Foster College students who would like to transfer credits to their program will be able to send in an official copy of your school transcript for evaluation. To expedite processing and ensure we can apply your information to the right student record, please write your enrollment number on the envelope. Your enrollment number can be found in your enrollment agreement. If you’re not yet enrolled and are sending in transcripts for a pre-evaluation, contact our Admissions Team who will advise you on the best way to ensure your credits are applied to your correct student record.

Required Information

Finally, you will need to provide an electronic signature of consent, and submit your payment information for the transcript processing. Finally, you will need to provide an electronic signature of consent, and submit your payment information for the diploma processing.

Financial Information

Penn Foster is committed to providing affordable education through various payment options.

Tuition Costs

The total cost of your tuition can vary based on the program you enroll in and which payment plan you choose. However, most programs offer affordable monthly payment plans and down payments can be as low as $20. In general, your program will include your online study guides and ebooks.

Payment Plans

At Penn Foster, we’re here to help you find a price and payment solutions that work for you, allowing you to gain affordable skills and education! Choose between 'Pay in Full' and 'Monthly' for how you'd like to pay your total cost. You can pay your tuition in full and save up to 25% or sign up for low monthly payments. You can enroll today and get started with a monthly payment plan. While the initial payment cost can vary depending on the program you’re enrolling in, most of our programs can be started for as little as $20-$49.

Financial Aid

Penn Foster does not accept federal financial aid. Whether in the form of student loans or grants, such as the Pell Grant, available through FAFSA, we are unable to accept the same forms of aid as many major universities. Though no financial aid is accepted, we offer affordable monthly payment options. We’re here to help. No, since we don’t accept federal financial aid, your Penn Foster tuition payments aren’t something that can be included on your tax return.

Employer Services

Penn Foster offers services for employers seeking qualified candidates.

Job Postings

Employers looking to find the right help, with specific skills and training, will be able to reach thousands of current students, near graduates, and graduates through job postings at no charge. Penn Foster will post your job openings for free.

Additional Information and Considerations

BBB Accreditation

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation.

Customer Complaints

Penn Foster would like to expedite a solution to any issues you may have. They ask that prior to filing a complaint with the BBB please contact them directly at 570-961-4014 and Corinne Lenzer or Marie Allen would be happy to help you.

Program Considerations

Although some colleges and universities accept transfers for CDS courses, others may not. Consumers are advised to check the admissions practice of the college in which they plan to enroll before signing up for CDS courses. Consumers should check with their state to verify acceptance. Consumers should read and understand any contract they sign, understand their cancellation rights, and contact the school directly to answer questions regarding policies or courses.

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