RISE Up: Empowering Individuals for Retail Success Through the Kaleidoscope Learning Platform

The RISE Up program, powered by the Kaleidoscope Learning platform, is an initiative by the NRF Foundation designed to equip individuals with the foundational skills and knowledge necessary for success in the retail industry and beyond. It offers a flexible and accessible learning experience suitable for learners of all ages and educational backgrounds.

Accessible Learning for All

RISE Up is designed to be accessible to a wide range of learners, regardless of their background, education level, or age (10 or older). The program offers flexible delivery options, including classroom-based, online, and blended learning formats, catering to diverse learning preferences and schedules.

Text-to-Speech Accessibility

Recognizing the importance of accessibility, RISE Up provides resources to support learners with disabilities. For instance, Google Chrome users can utilize a text-to-speech extension to enhance their learning experience.

Curriculum and Resources

The RISE Up curriculum covers a comprehensive range of topics relevant to the retail industry, including:

Retail Industry Fundamentals
Customer Service & Sales
Business of Retail
Supply Chain, Inventory & Logistics

For each of these areas, RISE Up provides a wealth of resources, such as:

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Tables of Contents: Providing a clear overview of the topics covered.
Exam Previews and Sample Questions: Helping students prepare for credentialing exams.
Job Task Analyses: Outlining the key skills and responsibilities associated with various retail roles.

Career Preparation Resources

RISE Up provides resources to help students with job opportunities after completion of their program, including "Interview Tips".

Scenario-Based Learning and Hands-On Activities

RISE Up employs a proven learning strategy that emphasizes active engagement and practical application of knowledge.

LEARN: Students acquire knowledge through reading, videos, and class discussions.
DO: Students engage in activities such as scenarios, simulations, and class discussions to reflect on what they have learned.
GET FEEDBACK: Students receive feedback on their performance through text, video, or verbal feedback from peers and instructors.

The program incorporates realistic scenarios to foster active learning and develop problem-solving and decision-making skills. Hands-on activities provide a safe environment for students to practice and master key skills, identify errors, and correct them.

Credentials and Recognition

Upon successful completion of the RISE Up program and associated exams, individuals can earn industry-recognized credentials that demonstrate their competency in specific retail skill areas. These credentials can be showcased to hiring managers and business owners to highlight the value of hiring individuals with certified retail skills.

Renewal of Certifications

Every three years, certified teachers must renew their certification. RISE Up has updated its certificate renewal page, enabling online renewal for Customer Service or Business of Retail certifications.

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Becoming a RISE Up Training Partner

Organizations interested in offering the RISE Up program can become training partners through a simple three-step process:

Register: Complete the partner registration form.
Attend a Webinar: Gain an overview of the RISE Up platform.
Visit the RISE Up Help Center: Access resources and support for using the platform.

Training Partner Resources

RISE Up provides training partners with a range of resources to facilitate effective program delivery, including:

Textbooks
Train the Trainer Videos
Instructor Guides
PowerPoint Presentations

Addressing Disabilities and Promoting Inclusion

RISE Up recognizes the importance of creating an inclusive learning environment for individuals with disabilities. The program provides resources and techniques for offering assistance and providing reasonable accommodations. It emphasizes the importance of recognizing and removing potential barriers to ensure that all learners have equal opportunities to succeed. The program offers an overview and clearer understanding of disabilities social model of disability.

The Value of RISE Up Credentials

Retailers recognize the value of RISE Up credentials, with many reporting that candidates holding these credentials are better prepared for interviews and perform better on the job. RISE Up credentials give people who are looking for good jobs and economic stability the preparation and support they need.

Cost-Effective Retake Options

In cases where learners need to retake an exam, RISE Up offers cost-effective options.

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