UT Southwestern Student Health Services: A Comprehensive Guide
UT Southwestern Medical Center is committed to supporting the well-being of its students through a variety of comprehensive health and wellness services. Located in the James W. Aston Ambulatory Care Center and the Student Support Services “S” Building, Student Health Services and Student Wellness and Counseling provide resources to maintain and promote good health among all students at UT Southwestern.
Accessing Healthcare Services
Students can schedule appointments with Student Health Services by calling 214-645-8690. A healthcare provider is available full-time by appointment. For confidential counseling services, students can call Student Wellness and Counseling Services at 214-645-8680 to schedule an appointment with a clinician.
A 24-hour, 7-day-a-week crisis line is available exclusively for UT Southwestern students at 214-645-8680. There is no charge for an initial appointment at Student Wellness and Counseling; subsequent sessions are billed to the student’s insurance.
After hours, during weekends, and on holidays, students can call 214-645-8690 to reach the physician on call in General Internal Medicine. For urgent mental health care after hours, students can call 214-645-8680 to reach the 24-hour crisis line, staffed by off-site mental health clinicians trained in crisis management. Students who are already patients in Student Wellness can reach the clinician on call from Student Wellness or the crisis line staff.
In case of a medical emergency, students should go to the nearest Emergency Department.
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Insurance Requirements and Billing
All students are required to maintain health insurance coverage while enrolled at UT Southwestern Medical Center. Students should be knowledgeable about their individual health insurance plan's specific coverage. Copays are accepted at the time of service, and the student’s insurance will be billed for services in the Student Health and Student Wellness and Counseling clinics. Students are responsible for deductibles and coinsurance, if any.
Confidentiality
All office visits in Student Health Services are confidential and protected by the Family Educational Rights and Privacy Act (FERPA). Only Student Health Services providers and staff have access to office visit notes. If the patient chooses to receive laboratory or radiology services on campus or sees an on-campus provider outside Student Health, the information will be protected by HIPAA and managed in the same manner as for regular patients.
Student Wellness and Counseling Center
The UT Southwestern Student Wellness and Counseling Center offers a range of services, including personal counseling, psychotherapy, group therapy, and psychiatric services for students in the Medical School, Graduate School of Biomedical Sciences, and School of Health Professions.
The UTSW Crisis Line is a confidential service that offers an opportunity for UTSW students to talk with trained counselors about urgent concerns after hours. A counselor is available every day of the year, including holidays.
The mission of the Student Wellness and Counseling Clinic at UT Southwestern is to facilitate the total development of students by reducing psychological problems and distress and by enhancing mental health, well-being, quality of life, and optimal functioning through the delivery of high-quality, culturally sensitive services to UT Southwestern students and the larger campus community.
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Additional Resources and Support Services
UT Southwestern offers a variety of other resources and support services to enhance the student experience:
Student Academic Support Services (SASS): SASS offers a comprehensive selection of resources and support services to enhance student learning and is free to all students. For students who are experiencing academic challenges, learning skills and academic advising/counseling services (including learning assessment services) are available. This service is also available to students who are performing satisfactorily but seek to improve their technique. Individual instruction and group seminars are presented for the benefit of all students to address common issues such as effective use of resources, time management and test-taking skills. Students may complete self-assessments as part of the seminars to develop insight into their beliefs and behaviors toward learning and resilience.
Tutoring (Supplemental Learning) Program: Peer tutoring support for the preclinical curriculum is offered at no charge for all interested medical students.
USMLE Step-1 Preparation: The Director of SASS is the course director for a required pre-clerkship course: Step 1 Preparation.
Office of Medical Education (OME): The Office of Medical Education (OME) provides academic support for the Medical School. OME professionals collaborate with faculty to design, develop, implement, and manage Medical School courses. OME also prepares instructional materials; incorporates interactive learning techniques; integrates technology into the curriculum; provides data management for educational assessments; and prepares dashboards and reports that are used for monitoring, management, and revision of the curriculum.
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UT Southwestern Simulation Center: The UT Southwestern Simulation Center is one of the most advanced, state-of-the-art simulation centers in the country. This newly opened center enables students to participate in experiential learning while immersing themselves in highly realistic simulated clinical scenarios. Located on UTSW’s West Campus, the center’s two floors occupy 49,000 square feet. The center is outfitted with diverse environments, including 20 clinic rooms, six inpatient rooms, a full-sized operating room, a trauma bay, an intensive care unit, a robotic operating room, a large multi-skills room and two 24/7 badge access skills training labs. The center creates an innovative, effective, and welcoming space by pairing cutting-edge technologies, diverse environments, world-renowned clinical educators, over 150 experienced standardized patients, and expert simulation staff.
Bryan Williams, M.D. Student Center: The Bryan Williams, M.D. Student Center provides a range of offerings, from structured programs to informal activities, such as intramural sports and sport clubs, group fitness programs, special events, and over 125 student organizations. The state-of-the-art recreational facility is available for students, residents, faculty, and staff. Membership for students is included in the Student Services fee.
Animal Resource Center (ARC): The Animal Resource Center is responsible for the production, procurement, conditioning, maintenance, and health and welfare of animals used in research throughout the Medical Center. In addition, the ARC provides housing facilities, and procedure and surgical suites to support animal research programs. The ARC offers training classes for handling and developing of technical skills for performing work with various animal species.
Library Resources: In-person or virtual training for either individuals or groups may be requested on topics like EndNote, database searching, evidence-based medicine, and academic poster design. Consult the FAQs 24/7 for basic Library-related frequently asked questions.
Office of International Affairs: The Office of International Affairs ensures that foreign nationals holding nonimmigrant visas who are at UT Southwestern for the purpose of internships, academic training, research, or employment obtain and maintain legal temporary United States visa status and/or employment authorization, in accordance with federal law and UT Southwestern policies.
Transplant Services Center: The Transplant Services Center is a clinical and academic service department that recovers, processes, stores, and distributes tissues, including but not limited to corneas, sclera, skin, musculoskeletal, and cardiovascular allografts. These tissue grafts are provided to physicians, hospitals, or surgery centers for transplant procedures that restore function, improve the quality of life, and, in some cases, save lives. Research and teaching tissues are available to the Medical Center faculty and to researchers outside the University on request. The Transplant Services Center strives to contribute to advancements in transplantation technology, as well as clinical care through these cooperative efforts. To meet the medical needs of the community, the Transplant Services Center promotes public and professional education to increase donor awareness.
Commitment to Diversity and Inclusion
UT Southwestern values acceptance and appreciation for all differences among people, including those of national origin, race, gender, gender expression, sexual orientation, ethnicity, functional ability, socio-economic status, age, and religious affiliation. The institution believes that valuing cultural diversity from a global perspective maximizes human growth and development and enhances the quality of life in our community, on our campus, and throughout the world. Initial student outreach in 2006 has grown to five clinical sites today in 2023, providing services across multiple practice areas. The clinic sites are located throughout DFW and include: The Monday Clinic (North Dallas Shared Minisitries), Agape Multidisciplinary Clinic, Agape Dermatology Clinic, Brother Bill's Helping Hand Clinic, Union Gospel Mission (U.G.M.) Shelter Clinics (Calvert Shelter / Center of Hope Shelter), and the U.G.M. In addition to service learning for UT Southwestern medical students, other health profession students participate in SRFC work, including graduate students at UT Southwestern's School of Health Professions and pharmacy students on the Dallas Campus of Texas Tech University Health Science Center Jerry H.
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