Navigating UCF Football: A Comprehensive Guide to Student Tickets and Game Day

Attending UCF Knights football games is a quintessential part of the college experience for many students. Understanding the ticketing process, especially for students, is crucial to ensure a smooth and enjoyable game day. This guide provides detailed information on how UCF students can access free tickets, purchase guest passes, and navigate the various aspects of attending a home game at the Bounce House.

Free Admission for UCF Students

A significant perk for enrolled UCF students is the provision of free admission to all regular-season home games. This policy aims to foster a strong student presence and create an electrifying atmosphere at the stadium. To avail of this benefit, students must possess a valid UCF I.D. It is important to note that all student admissions are on a first-come, first-served basis. Therefore, claiming a pass does not guarantee admission, and students are strongly advised to arrive at the games early.

The Digital Ticketing Process: Claiming Your Student Pass

The primary method for students to secure their game access is through a digital ticketing platform, accessible via UCFStudentTix.com or the official UCF Gameday app. The process is designed to be straightforward, requiring students to opt-in once for the entire season.

Step One: Initial Registration and Opt-InTo begin, students need to visit UCFStudentTix.com and sign up. During this initial registration, students will be prompted to opt-in for text notifications. By replying "yes" to a confirmation text, students register for the entire year. This means you will not have to sign up for every game individually.

Step Two: Accessing Your Passes in the Fan HubOnce registered and opted-in, students can access their game passes through the "Fan Hub" section of the platform. Here, you will find your passes for each upcoming game. Within the Fan Hub, there are options to "Manage Tickets" to view when your barcodes will become available, or to "Buy Student Guest Tickets" if you wish to bring a non-student companion.

Step Three: Pass Availability and NotificationsYour mobile passes and their corresponding barcodes will become available on the Monday prior to each home football game. For those who have opted-in for text notifications, a text message will be sent from 986-96 to alert you when your passes are ready to be accepted. Alternatively, you can manually follow the steps outlined above to access your passes through the Fan Hub.

Step Four: Accepting Your Pass and Viewing BarcodesUpon accessing your pass, you will need to tap to accept it. After acceptance, tap "View Seats and Barcodes" to see your mobile barcodes. These barcodes are essential for entry into the stadium.

Step Five: Mobile Wallet Integration (iPhone Users)For iPhone users, there is an option to save your student pass to Apple Wallet. This feature allows for quicker and more convenient access at the stadium gates. Simply scan your barcode at the gate to gain entry and enjoy the game.

Entry Requirements: For entry into the stadium, you must have your student ID and your phone to scan the pass. Mobile passes must be claimed through the official UCF Gameday app prior to game day.

Purchasing Student Guest Passes

For students who wish to bring friends or family members who are not UCF students, the option to purchase a "Student Guest Pass" is available. This allows a non-student guest to accompany a UCF student to a game.

Step One: Initiating Guest Ticket PurchaseIn the Fan Hub, navigate to the specific game for which you want to purchase a guest pass. Tap the "Buy Student Guest Tickets" option associated with that game.

Step Two: Selecting Quantity and Completing PurchaseYou will be prompted to select the number of guest passes you wish to purchase. There is a limit of one guest pass per student. After selecting the quantity, tap "Buy Now."

Step Three: Payment and Barcode GenerationEnter your payment information to complete the order. Upon successful payment, a digital barcode for the guest pass will be generated. This barcode will be used for admission to the venue. It is important to provide a mobile phone number during this process, as it may be used for communication regarding seat availability or other game-day information.

Important Note on Guest Passes: Any purchased guest passes will be stored alongside your free student pass within your Fan Hub for easy access. Student guest passes can be purchased for each regular season home game directly from UCFStudentTix.com.

Cost of Student Guest Passes

While admission to home games is free for all currently enrolled UCF students, student guest passes are available for purchase. These passes can be acquired through the student ticketing platform for a price of $28.

Game Day Logistics: Parking, Shuttles, and Stadium Access

Attending a UCF football game involves more than just securing a ticket. Understanding the game day logistics, including parking, transportation, and stadium policies, is crucial for a seamless experience.

Parking Information

Fans who drive to campus on game days have a variety of parking options. Parking is authorized only in designated parking lots and garages.

Preferred Parking: Preferred parking lots and garages are situated in the northeast sector of campus, offering proximity to the Bounce House.
Gold Zone Lots: These lots require a valid football game-day parking permit or an ADA permit for fans with disabilities parking in designated spaces. Permits must be clearly displayed at all times from the rearview mirror.
General Parking: Fans without permits who wish to park closer to the stadium can opt for Garage H, where parking is available for $20. Payments can be made with cash or credit card.
Tailgating Restrictions: It is important to note that tailgating is strictly prohibited in any parking garage.
No Vehicular Traffic: Vehicular traffic and parking are not permitted on East Plaza Drive on game days until two hours after the end of the game, or as otherwise authorized by UCF Police.

Accessible Parking and Shuttle Services

UCF is committed to providing accessible parking and transportation for all fans.

Read also: Student Ticket Guide

Accessible Parking: Parking for guests with disabilities is available on the first level of Garage C. This is offered on a first-come, first-served basis and requires a valid accessible (disabled permit or a Disabled Veteran license plate). The individual to whom the permit was issued must be present with the vehicle.
Accessible Shuttle: A free shuttle service for patrons with disabilities and their accompanying fans is provided from the bus stop adjacent to Garage C to the Bounce House (Gate 14). These shuttles operate from four hours prior to kickoff until two hours after kickoff.
Additional Accessible Parking: Further accessible parking spaces are available throughout the campus. These are also on a first-come, first-served basis for any guest with a disability who displays an authorized accessible permit or Disabled Veteran license plate.

Shuttle Services for Apartment Complexes

UCF operates game-day buses for most normally serviced apartment complexes. However, exceptions are made for Northview, Tivoli, and Northgate due to their close proximity to the stadium. Most student shuttle routes connecting the main campus and nearby apartment complexes will run throughout the day. Game day shuttle service concludes two hours after the game ends. Shuttles will return to both campuses four hours after kickoff.

Road Closures and Traffic Management

To manage game day traffic flow and ensure safety, certain roads experience closures.

Gemini Boulevard North: This road will be closed to all traffic from two hours prior to kickoff until the game begins. Once the game starts until midway through the 4th quarter, it will be open to all traffic. Beginning 1 hour and 30 minutes after kickoff, all North Orion Boulevard lanes will be dedicated to traffic exiting campus.
Gemini Boulevard North (East Plaza to West Plaza): This section will be closed to vehicular traffic prior to and during tailgating each game day.

Fans can potentially avoid game-day traffic by parking at Research Pavilion and catching a Park and Ride shuttle.

Tailgating and Pre-Game Activities

The UCF campus buzzes with activity on game days, with several opportunities for fans to engage in pre-game festivities.

Memory Mall Tailgating

All tailgating spaces on Memory Mall are reserved for UCF students and alumni. This area is a popular spot for fans to gather before the game. Gemini Boulevard North between East Plaza and West Plaza drives will be closed to vehicular traffic prior to and during tailgating each game day. Those wishing to drop off tailgating gear in the Memory Mall area can do so by the barricades on either side.

Alumni Tailgate Events

The UCF FAIRWINDS Alumni Center hosts a FREE tailgate for alumni and their guests. A valid ID or driver's license is required for entry. For the initial home games of the season, tailgates are held outdoors on the front lawn and alumni parking lot to accommodate guests and promote health practices. Tailgates begin three hours before kickoff, with food available for purchase. UCF Alumni also organize "ChargeOn Tailgates" for select road games, featuring a catered buffet, open bar, and special appearances.

Knight Walk and Tailgate Concert Series

The "Knight Walk" is a tradition where fans can greet the team as they arrive at the stadium. This event typically starts two hours and 15 minutes before kickoff at IOA Plaza. The UCF Tailgate Concert Series also returns, offering live entertainment on IOA Plaza before home games.

UCF Marching Knights

Providing the soundtrack to the football season for over four decades, UCFâs Marching Knights are a vibrant part of the game day experience.

Stadium Policies and Prohibited Items

To ensure a safe and efficient environment for all attendees, the Bounce House enforces specific stadium policies.

Clear Bag Policy

UCF adheres to a clear bag policy to provide a safer environment and expedite entry for fans. This policy limits the size and type of bags that can be brought into all sporting events at the Bounce House. Detailed information on the clear bag policy and prohibited items can be found online.

Re-Entry Policy

Re-entry is not permitted at any UCF Athletics facility. Therefore, all fans must have a new ticket for admission if they leave the stadium and wish to return.

Age Restrictions for Tickets

All patrons three years of age and older must possess a valid ticket for admission. Children aged 2 and under may be admitted without a ticket, provided they sit on the lap of a parent or guardian.

Smoke-Free Campus

UCF is a smoke-free campus, which includes electronic cigarettes and vaping.

Other Ticketing Information and Discounts

Beyond student tickets, UCF Athletics offers various ticketing options and discounts for different fan groups.

Season Tickets

Season tickets are a popular option for dedicated fans, and they are often in high demand, with inventory being limited. Fans interested in purchasing season tickets can contact the UCF Athletics ticket office at 407-823-1000.

Faculty and Staff Discounts

Current UCF Faculty and Staff are eligible for a 20% discount on football season tickets. This discount applies only to the ticket portion of the purchase. Discounts are not extended to single-game ticket purchases. For further details, individuals can contact the UCF Athletics ticket office.

Group Ticket Discounts

Group ticket discounts are available for select games. Groups of 10 or more, along with those interested in group experiences, must purchase tickets in advance. Information on group ticket options can be obtained by scheduling a call or contacting the UCF Athletics Ticket Office.

Important Policies on Ticket Transfers and Refunds

Understanding UCF Athletics' policies regarding ticket refunds and transfers is crucial for ticket holders.

Refunds and Exchanges

UCF Athletics does not offer refunds for events that are played, even if they are rescheduled. Fans who purchased tickets directly from UCF through the UCF Athletics ticket office, or primary tickets offered on Ticketmaster.com, may have additional exchange options. It is recommended that fans purchasing on the secondary market consider purchasing ticket insurance if it is offered.

Rescheduling and Game Dates

Tickets remain valid and will be used for admittance once a new game date has been determined. Refunds will not be granted due to changes in game date or time.

Ticket Transfers and Ownership

UCF Athletics has specific policies regarding the transfer of ticket ownership:

Transfer to Spouse: In the event of the ticket owner's death, their spouse may request the transfer of season ticket renewal privileges without any changes to membership benefits, including priority points, contributions, and parking.
Transfer to Children: Parents or grandparents can transfer ticket ownership to their children. Adult children would then begin to build their own priority and acquire their own benefits.
Corporate/Business Transfers: A business may transfer ticket ownership to an employee.
General Fan Transfers: Fans can transfer tickets to other individuals, allowing each person to control their own ticket and priority benefits.

Monitoring Ticket Activity

UCFAA reserves the right to monitor ticket activity, including resale, transfers, and usage. Accounts exhibiting excessive secondary-market activity may face consequences such as the loss of season ticket discounts, forfeiture of renewal opportunities, or cancellation of ticket orders. UCFAA also reserves the right to withhold or alter donor benefits for any account showing high secondary-market activity. These measures are in place to maintain the integrity of the ticket marketplace and prevent activities detrimental to it.

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