Temple University Employee Resources: A Comprehensive Guide

Temple University recognizes its employees as its most valuable asset, essential to the institution's success. To support its workforce, Temple offers a wide array of resources and programs designed to foster professional growth, personal well-being, and a positive work environment. This article provides a detailed overview of the resources available to Temple University employees.

Human Resources: Your Central Support System

The Human Resources (HR) department at Temple University is a crucial resource for all employees. HR provides support and guidance across various aspects of employment, ensuring a fair, equitable, and supportive work environment. The department is divided into functional areas, each specializing in specific aspects of the employee experience.

Labor and Employee Relations

The Labor and Employee Relations team provides strategic human resource management and support to academic and administrative departments within the university. This team ensures compliance with all university policies, rules of conduct, and federal, state, and local employment laws. They also negotiate and administer collective bargaining agreements on behalf of the university. In addition, the team coordinates requests for ADA accommodations, manages unemployment compensation, and conducts exit interviews. Their employment practices focus on equity, valuing diversity, and upholding the dignity of Temple University’s employees. As experts in the fields of employment, employee relations, and compliance, they operate as strategic partners and internal consultants, developing and promoting practices that result in employee retention and development, human resource efficiency, ethical treatment, and compliance adherence.

Employment Services

Employment Services is a key area within HR, focusing on various aspects of the employee lifecycle, from recruitment to onboarding.

Benefits Administration

This area manages the comprehensive benefits package offered to Temple employees, including health coverage, retirement plans, and tuition remission.

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Compensation

The Compensation department is responsible for ensuring fair and competitive pay practices across the university.

Learning and Development

This functional area provides opportunities for employees to enhance their skills and advance their careers through various training programs and development initiatives.

Payroll Management

Payroll Management ensures accurate and timely payment of wages to all Temple employees.

Absence Management

This department manages employee leave requests and ensures compliance with university policies and relevant laws.

Navigating HR: Contact Information and Office Locations

For any HR-related inquiries, Temple University provides multiple points of contact. The main campus office is located in Mitten Hall, Ground Level, 1913 N. Broad Street, Philadelphia, PA 19122. The phone number is 215-204-7174, and the fax number is 215-204-5921. The Health Sciences Center Office is located in the Student Faculty Ctr. - Suite 300, 3340 N. Broad Street, Philadelphia, PA 19140.

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A Culture of Value and Growth

Temple University fosters a culture where employees are valued for their unique contributions. The university is committed to creating a safe and vibrant workplace where employees can achieve their personal and professional goals while building lasting connections. Employees are encouraged to unlock their potential through opportunities in academics, career development, programming, events, and group engagement. This commitment is grounded in Temple's core values, promoting meaningful work and fostering the overall well-being of employees.

Career Opportunities at Temple

Temple University offers more than just a job; it provides opportunities for personal and professional growth. Employees can benefit from competitive pay and a work environment that promotes collaboration, innovation, and work-life balance.

Comprehensive Benefits Package

Temple University provides a comprehensive and competitive benefits package, including affordable and comprehensive health coverage, retirement funding, tuition remission, and more. These benefits demonstrate the university's commitment to the well-being of its employees.

Owls for Philly: Civic Engagement

Temple University is deeply rooted in North Philadelphia. Through the "Owls for Philly" initiative, employees are empowered to spend paid civic engagement time volunteering in local community projects, building stronger connections and making a meaningful difference. This program highlights Temple's commitment not just as an employer, but as a neighbor.

Well-being Resources

Temple University provides a range of resources to support the holistic well-being of its employees, including mental and physical health, financial guidance, and professional growth.

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Calm Health

Full-time faculty, administration, and staff have access to Calm Health at no cost. This mental well-being app supports stress reduction, better sleep, and improved focus through guided meditations, mindfulness exercises, breathing techniques, sleep stories, and mental health quizzes.

Well-Being Portal

The Well-Being Portal is a comprehensive hub designed to support employee well-being. It offers resources for mental and physical health, financial guidance, stronger connections, and professional growth.

TELUS Health Employee Assistance Program (EAP)

Temple University offers an Employee Assistance Program (EAP) through TELUS Health to all full-time faculty and staff. TELUS Health provides free confidential counseling, consultations, referrals, and online access to hundreds of articles, toolkits, podcasts, webinars, and more. Their services are available online 24/7 or by calling 1(888) 267-8126. TELUS Health blends the EAP with personalized well-being resources that can support employees and their dependents with issues related to family, health, life, money, and work.

The TELUS Health platform offers features such as:

  • Online Chat
  • Lifestyle Assessments
  • Webinars
  • Financial Well-being Assessments & Calculators
  • Personalized Daily Well-being Tips
  • Wellness Health Assessments
  • LIFT Free Fitness App
  • Toolkits
  • Childcare Search Resources
  • Elder Care Locator
  • Monthly Bulletin

The TELUS Health Employee Assistance Program Platform can be accessed by logging in and navigating to TUportal > Home tab > TUApplications section > Employee Assistance Program (TELUS Health). Information shared with TELUS Health service providers is considered private and confidential and is not shared with Temple University.

Recognizing Employee Contributions

Temple University recognizes and celebrates the contributions of its employees through various programs, including the "Outstanding Owls" Staff Recognition Program.

Outstanding Owls - Staff Recognition Program

This program allows employees to nominate colleagues for their everyday actions that embody the spirit of employment at Temple.

Temple Employee Referral Program (TERP)

TERP is an incentive that departments can use to enhance recruitment efforts for regular full and part-time staff positions.

Important Policies and Guidelines

Employee Manual and Rules of Conduct

The Employee Manual is designed to familiarize employees with Temple University’s policies and procedures. The Rules of Conduct supplement the Employee Manual by providing further guidance on expected conduct and performance. Neither document creates any contractual relationship between any employee and Temple University with respect to conduct the university may prohibit or the discipline the university may impose.

At-will Employment

Unless otherwise covered by a collective bargaining agreement or written contract with fixed terms of employment, all Temple University employees are considered at-will employees. This means that an employee may end their employment at any time, for any reason, with or without notice to Temple University, with or without cause. Likewise, Temple University may terminate an at-will employee at any time, with or without notice, for any reason, with or without cause.

Equal Opportunity Employer

Temple University values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by law.

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