Navigating UCF: A Comprehensive Guide to Student Support and Services

The University of Central Florida (UCF) offers a wide array of resources and services designed to support students throughout their academic journey. From IT assistance to mental health support, UCF is committed to helping students succeed both inside and outside the classroom. This article provides a comprehensive overview of the various support systems available to UCF students.

IT Support and Resources

For students encountering technical difficulties, UCF provides robust IT support services. The UCF IT Support Center serves as the central hub, connecting students with the appropriate IT resources.

UCF IT Support Center

The UCF IT Support Center connects UCF IT to its customers by assisting them with questions or issues with any UCF IT technologies to which they have access. Since UCF IT offers a broad range of products and services, the UCF IT Support Center is responsible for directing phone calls and online inquiries to the right department in a timely manner and providing customers with the help they need. Note: For security reasons, the UCF IT Support Center can only provide assistance with password resets over the phone.

Student Support Desk

Having issues with your computer? Contact a technician at the Student Support Desk to find the perfect service to keep your computer running smoothly.

Academic Opportunities and Admissions

UCF offers a diverse range of academic programs and resources to cater to students' varied interests and goals.

Read also: Navigating NCAA Requirements

Diverse Degree Programs

With 250 degree programs, UCF gives you access to extraordinary academics, caring faculty and endless opportunities. UCF has more than 245 degree programs in 12 colleges, plus a talented team of faculty and staff to help find what’s right for you.

Admission Information

There are many reasons to apply to UCF, but only one way to do it. Get application information and deadlines, plus answers to all your questions. Admission to UCF is competitive, so we encourage you to apply early. As an incoming first-year student, you should apply between September and November of your high school senior year if you plan to enroll the following summer or fall semester. By applying early, you may benefit from scholarship consideration and housing availability.

Transfer Student Support

U.S. News & World Report, more students choose to transfer to UCF than to any other university in the country. Whether you’re planning to complete your bachelor’s degree or are seeking a new college with bigger opportunities, get the tools and support you need to transfer and succeed. Plus, if you earn an A.A. or articulated A.S. degree from one of our partner institutions, DirectConnect to UCF guarantees* you admission. Reach out to the Office of Transfer and Transition Services to help make your transition smooth and seamless. *Consistent with community/state college and university policy.

UCF Online

With more than 25 years of innovation in educational technology, UCF Online offers high-quality distance learning options for both traditional and nontraditional students. You’ll have a dedicated team that guides you every step of the way - from application through graduation - and helps you stay on track to achieve your goals. Choose from fully online offerings, including bachelor’s degrees, graduate degrees, professional certificates and 2+2 baccalaureate completion programs. Learn wherever and whenever you want.

Graduate Studies

Thinking about graduate school and beyond? Your next-level education begins right here. With world-class research, pioneering partnerships and renowned faculty, you’ll enjoy a rich blend of academics, research, culture and fun. We work hard to offer graduate degrees that work for you. Explore more than 138 master’s, specialist, doctoral and certificate programs to help you achieve your professional and personal goals. Continue your education and take the next step in your career.

International Student Support

UCF's diverse student body includes individuals from around the globe, and the university provides dedicated support for international students.

Global Community

UCF students come from all over the world. With 151 countries represented on campus, there’s plenty of opportunity to make new friends and enjoy cultural experiences. International students, like you, make significant contributions to our campus learning, innovative research and global partnerships.

Career Development and Continuing Education

UCF is committed to helping students develop their careers and achieve their professional goals through various programs and resources.

Professional Development

Gain skills. Get certified. And get ahead. Enroll in credit and noncredit courses, as well as expert test prep programs. Whether you’re just starting out or have worked in an industry for years, certifications can help you achieve your goals and give you a competitive edge in your career.

Student Support Services

UCF offers a comprehensive network of support services to address students' diverse needs and concerns.

Student Care Services

We encourage our community of Knights to reach out for support and report or refer a student in distress, exhibiting behavioral misconduct, engaging in academic misconduct, or other behavior that may negatively impact the campus community and beyond. Student Care Services provides one-on-one support, including guidance, resources, and referrals when UCF students are experiencing significant difficulties related to mental health, physical health, personal and family emergencies, financial issues or other areas of concern. Student Care Services is committed to assisting UCF Knights successfully navigate the UCF campus. Student Care Services does not provide crisis and life-threatening emergency support. Always call 911 in a life-threatening emergency or if the situation presents an immediate danger. Student Care Services is not counseling, therapy or academic advising. Care coordinators have the opportunity to develop helping relationships with UCF students while coaching students toward appropriate self-care and self-advocacy.

Student Conduct and Academic Integrity

Student Conduct and Academic Integrity handles complaints against University of Central Florida students and student groups, but not faculty or staff. When an instructor becomes aware of an alleged violation of student academic behavior standards and before any academic action is taken, the instructor must decide if the behavior warrants formal documentation through the Alleged Academic Misconduct Report (AAMR) Form by identifying the alleged misconduct violations and proposing course sanctions.

Title IX Resources

If you or another Knight believes you have experienced sex discrimination, including sexual harassment, sexual and interpersonal violence, stalking, or sexual exploitation, you can find resources, support, and reporting options here.

UCF Police Department

UCF Police Department patrols and operates 24 hours a day, 7 days a week. Contact the UCFPD anytime at (407) 823-5555.

Hazing Prevention

To ensure the UCF Creed is maintained to the highest degree, UCF does not condone hazing in any form. Hazing is an abuse of power and relationships, and its purpose is to demean others. Hazing has no place at the University of Central Florida.

University Ombuds Office

The University Ombuds Office provides all members of the university community (students, staff, faculty, and others) an informal, independent, confidential, neutral office that offers assistance and impartial advice regarding concerns related to the University. The University Ombuds Officer will listen to concerns and will facilitate resolution of problems.

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