UCF Microsoft Authenticator Setup Guide

The University of Central Florida (UCF) is enhancing its online security through the implementation of Multi-Factor Authentication (MFA). This guide provides information on setting up and using Microsoft Authenticator, a key component of UCF's MFA strategy.

Why is UCF Implementing MFA?

UCF is continuously evolving its digital landscape to enhance online security and ease of use. Defense against today’s sophisticated cyber security threats require a design principle known as a zero-trust architecture which makes use of strong authentication systems that employ Multi-Factor Authentication (MFA). MFA is required for all University of Central Florida students, faculty and staff using Microsoft Office 365 applications (Outlook, OneDrive, Teams, etc.), Webcourses, as well as other applications.

Understanding Multi-Factor Authentication (MFA)

Multi-Factor Authentication (MFA) is a security system that requires more than one method of authentication to verify a user's identity. This adds an extra layer of security, making it more difficult for unauthorized individuals to access your accounts, even if they have your password.

UCF highly recommends using the MS Authenticator App configured to send push notifications for ease of use.

Microsoft Authenticator App

The Microsoft Authenticator app is a mobile application that provides a secure and convenient way to verify your identity when logging into your UCF accounts. It offers several methods of authentication, including:

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  • Push Notifications: The app sends a notification to your smartphone, which you can approve or deny.
  • Verification Codes: The app generates a unique, time-sensitive code that you enter on the login screen.

Setting Up Microsoft Authenticator

While specific setup instructions aren't provided in the given text, here are some general steps that are typically involved in setting up Microsoft Authenticator for an organization like UCF:

  1. Download the App: Download the Microsoft Authenticator app from your device's app store (Google Play Store for Android or Apple App Store for iOS).
  2. Add Your UCF Account: Open the app and follow the prompts to add your UCF account. This usually involves scanning a QR code or entering your UCF email address and password.
  3. Choose a Verification Method: Select your preferred verification method, such as push notifications or verification codes.
  4. Complete the Setup: Follow the on-screen instructions to complete the setup process.

Important Considerations

  • Add More Than One Sign-in Method: Make sure you add more than one sign-in method for your Microsoft Authenticator App. Adding your phone number is highly recommended to easily log in to a new device if you don’t have the password handy.
  • Unavailable Multi-Factor Authentication Device?: If you find yourself in a situation where your MFA device is unavailable, consult the UCF knowledge base for guidance.
  • How Do I Reactivate my MFA Account?: If you need to reactivate your MFA account, refer to the UCF knowledge base for specific instructions.
  • Phased Approach: The Information Security Team recognizes that change can be disruptive. UCF will therefore take a phased approach implementing this transition to minimize the impact to the campus community.
  • Final Cutover: Final Cutover on March 4th 2024: If you haven’t pre-enrolled by the cutover, you’ll automatically transition to Authenticator and the majority of applications will solely use this system.

Getting Help

If you need assistance with setting up or using Microsoft Authenticator, UCF provides several resources:

  • FAQ and Guides: Review the FAQ, DUO Enrollment Guide, and more under “Quick Links” on this page.
  • MFA Knowledge Base: Search the knowledge base for questions and answers.
  • UCF IT Help Desk: The UCF IT Help Desk is available to support your technology needs across campus. Our main location at the Tech Commons offers both drop-in and scheduled assistance, with front desk staff ready to help troubleshoot issues. Additional support is also available at the Print Zone in the John C.
  • IT Support Desk: Visit the IT Support Desk in person.

Other Helpful Information

  • I forgot my NID password. How do I reset it?: Use the UCF Password Reset Tool or visit the IT Support Desk in person.
  • How do I install UCF Apps?: Visit UCF Apps and follow the installation instructions.

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tags: #UCF #Microsoft #Authenticator #setup #guide

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