Exploring UCLA Health - Woodland Hills Lab Services: A Comprehensive Overview

UCLA Health stands as a beacon of healthcare, research, and education, committed to serving communities with world-class services. Among its many facilities, the UCLA Health - Woodland Hills lab plays a crucial role in delivering timely and accurate diagnostic information. This article delves into the services offered, patient experience, career opportunities, and essential information related to the UCLA Health - Woodland Hills lab.

Location and Primary Services

Located at 6344 Topanga Canyon Blvd in Los Angeles, UCLA Health - Woodland Hills functions as an urgent care center, addressing a wide array of non-emergent injuries and illnesses. The facility extends its services to patients across the area, providing accessible healthcare solutions. Their primary services encompass:

Treatment of non-emergent injuries and illnesses
Annual exams and sports physicals
General lab tests and screenings
Diagnosis and treatment of routine conditions such as the common cold, flu, infections, rashes, allergies, and strep throat.

Laboratory Services in Detail

The BURL Outreach Clinical Laboratory at Woodland Hills is a vital component of UCLA Health, contributing significantly to diagnostic processes. As a Laboratory Technician 2, team members are at the heart of these operations, undertaking several key responsibilities:

Preparing specimens for analysis to ensure accurate testing.
Assisting in the coordination of couriers and routes, including follow-ups on service delays, ensuring timely delivery of specimens.
Performing phlebotomy on patients of all ages, demonstrating skill and care in sample collection.
Triage of all lab samples and requests after verifying appropriate information, maintaining accuracy and efficiency.
Entering and verifying patient and test information into the computer, ensuring correct data management.
Generating computer labels for specimens and delivering them to appropriate areas, streamlining the lab workflow.
Preparing samples for transport to referral labs or storage, adhering to safety and handling protocols.
Documenting draws, added tests, and cancelled/rejected specimens, maintaining a comprehensive record.

The salary range for this position is $32.77 - $43.22/hour.

Coverage Across Locations

Flexibility is a key aspect of the role, as coverage may be required at all BURL locations, including:

Westlake Village
Thousand Oaks
Woodland Hills
Santa Clarita
Porter Ranch
Calabasas
Burbank
Century City
Encino
Panorama City
Torrance

This widespread coverage ensures consistent service delivery across various UCLA Health facilities.

Essential Qualifications

To ensure the highest standards of service, specific qualifications are required for the Laboratory Technician 2 position:

A current, California Certified Phlebotomy Technician certification.
High school diploma or equivalent (e.g. GED or HiSET).
Minimum of 2 years of recent experience performing phlebotomy in a high-volume testing laboratory (post receiving CPT certificate).
Ability to work at other draw stations as needed (e.g. Panorama City, Torrance, Burbank, Encino, Calabasas, Westlake Village, Woodland Hills, Porter Ranch, Thousand Oaks, and Century City).
Availability to work weekends, holidays and other shifts as needed.
Proficiency in using Microsoft Office Suite.
Skill in performing related computer procedures (LIS, HIS).

These qualifications ensure that the laboratory staff is well-equipped to handle the demands of the role and provide quality service.

Patient Experience at UCLA Health - Woodland Hills

Patient reviews offer valuable insights into the quality of care provided at UCLA Health - Woodland Hills. On Solv, 4 patients have shared their ratings, resulting in an average rating of 2.0 out of 5. The individual ratings include:

Wait-time: 1.0
Quality of care: 1.0
Bedside manner: 1.0
Staff friendliness: 1.0
Facility cleanliness: 1.0

It's important to consider these reviews in the context of individual expectations and experiences.

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Booking and Insurance Information

As an urgent care center, UCLA Health - Woodland Hills primarily operates as a walk-in clinic. Patients can typically arrive unannounced during normal business hours and be seen without an appointment. However, it is advisable to call ahead to check the current wait time.

UCLA Health - Woodland Hills accepts most insurance plans, including major commercial carriers such as BlueCross Blue Shield, United Health, Aetna, and Cigna. Out-of-pocket visit costs will vary depending on the specific insurance plan. Contacting the clinic directly is recommended for detailed insurance information.

Cost of Urgent Care Visits

The cost of an urgent care visit at UCLA Health - Woodland Hills varies based on insurance status and whether the clinic is in-network with the patient's specific plan. Generally, a co-pay for the visit ranges from $35-100, with additional costs for lab tests and other services. For self-pay patients without insurance, the visit cost is likely between $100-250, depending on the reason for the visit and the prescribed treatment plan. Additional services such as lab tests, x-rays, and medications may incur extra costs. Patients are encouraged to discuss costs with their provider before receiving treatment.

Addressing Common Queries

To assist patients and providers, UCLA Health addresses several common queries related to lab services:

Lab Orders in CareConnect: Lab orders are typically placed and released by the ordering provider. Patients should consult their doctor or treatment team for order status confirmation.
Dropping Off Specimens: With the exception of 100 UCLA Medical Plaza, Suite 245, all other draw stations accept specimens for processing and testing.
Test Results: While each test has a specific turnaround time, lab results are released to CareConnect as soon as they become available. Patients with questions about specific results should contact their ordering physician.
Requesting Test Results: Patients can request a copy of their test results or medical records through the appropriate channels.
Provider Unable to View Lab Results: If a provider is unable to view lab results, the issue should be reported to the relevant IT or support team for resolution.

Career Opportunities at UCLA Health

UCLA Health champions talent and fosters a culture of inclusivity, welcoming individuals with diverse voices and experiences. The organization is committed to providing rewarding careers and empowering staff to innovate. UCLA Health offers opportunities throughout its system in various areas:

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Research: Delivering life-saving breakthroughs and innovative therapies.
Nursing: Providing Magnet® designated patient care and nursing leadership.
Allied Health: Offering specialized expertise in rehab, lab, radiology, and pharmacy.
Information Technology: Utilizing sophisticated technology to improve patient care.
Non-Clinical: Contributing to patient care in various support roles.
Nursing New Graduate: Providing opportunities for new nursing graduates to start their careers.
Allied Health Residencies: Elevating expertise through mentorship from experienced professionals.
Internships & Fellowships: Making a real-world impact through career-defining experiences.

Recruitment Fraud Alert

UCLA Health has issued a recruitment fraud alert to warn candidates about fraudulent individuals and organizations making false employment offers. These entities may request personal information or money for alleged application or work permit fees. UCLA Health emphasizes that it never asks for money or payments from applicants and that all employment offers involve a formal recruitment process with a virtual or in-person meeting with a UCLA Health employee or representative.

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