Navigating Your UMES Student Account: A Comprehensive Guide
Understanding your student account at the University of Maryland Eastern Shore (UMES) is crucial for a smooth and successful academic journey. This guide provides essential information about managing your account, payment options, potential holds, and important procedures.
Setting Up Your UMES Student Account
To begin, you'll need to create your student account. Visit www.umes.edu/newaccount to get started. Ensure you have your UMES ID number, found on your acceptance letter or UMES photo ID, readily available. Follow the prompts and agreements carefully. Upon completion, your username and password will be displayed. After logging into the portal, prioritize personalizing your password as soon as possible. This action automatically updates passwords for all your UMES accounts.
Billing Responsibilities and Financial Agreement
It is imperative to understand your billing responsibilities and student account obligations with the University of Maryland Eastern Shore. A financial agreement must be accepted by the student to complete registering for courses for a semester. This Financial Agreement sets forth the student’s financial obligations associated with enrolling in classes at the University of Maryland Eastern Shore. Please review and accept this Financial Agreement between you and the University.
Understanding Payment Options and Deadlines
Each semester, students are required to enroll in a payment plan or pay their accounts in full to prevent being dropped from enrollment based on the published drop dates. UMES offers various payment options to accommodate different financial situations.
Payment Plans: Payment plans allow students and authorized users to have monthly payments on the balance due for the semester automatically deducted from their credit/debit card or checking or savings account. The payment method used for the enrollment fee will be used for the monthly automatic payment plan deductions.
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Full Payment: Students can opt to pay their account balance in full by the specified deadline.
All checks or money orders should be payable to University of Maryland Eastern Shore or UMES.
Important Note: A one-time non-refundable payment plan fee of $35.00 is due each semester when enrolling in a payment plan.
Financial Aid and Hawk Card Transfers
Students who have anticipated financial aid resulting in a credit on the student account may elect to transfer funds to their Hawk Card.
Understanding and Resolving Enrollment Errors
During the week of registration, many inquiries arise regarding enrollment errors. When encountering an error, click on the word "Errors Found" to display the specific error message. This will aid in troubleshooting the issue, whether it requires a permission number or indicates a schedule conflict. If a permission number is needed to resolve this issue, once you have selected the class, click on the subject name. A screen will automatically be displayed to enter the number.
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Accessing Final Grades
There is not a direct link to view final grades such as the link for viewing mid-term grades. Once the final grades have been posted by the Instructor and the Registrar’s Office they can be viewed by going to your semester’s class schedule and there is grade column with each corresponding class.
Term Activation
If you do not have the current term listed in order to enroll into classes there are a few steps you must take. First, verify that you have met with your advisor, completed a schedule form and the Advisor has activated your registration through HAWKWeb. If that has been completed, have your advisor contact the Registrar’s Office because it is possible that you need to be term activated.
Pre-Enrollment Blocks
A pre-enrollment block is a block that is applied to the student’s account when there is an outstanding financial balance.
Addressing Past Due Accounts and Collections
Per State of Maryland regulations, unpaid accounts are generally considered delinquent at 90 days past due.
Consequences of Non-Payment: Once a balance has been transferred to the State Central Collections Unit, a collections fee of 17% is added to the total amount transferred.
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Release of Holds: Collection holds will NOT be released for 14 business days if the account is paid in full by an ACH electronic check or virtual check. Collection holds will be released within 2 business days if the account is paid for in full by credit card. Registration holds will NOT be released for 14 business days if the overdue balance is paid by ACH electronic checking or savings. Registration holds will be released within 2 business days if the overdue account balance is paid by credit card.
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