Navigating Textbook Rentals and Purchases at the University of Akron Bookstore

The University of Akron Bookstore, operated by Barnes & Noble College Booksellers (BNC), offers various options for acquiring course materials, including textbook rentals and purchases. Understanding the bookstore's policies, hours, and procedures can help students save money and ensure a smooth academic experience.

Textbook Rental Program: A Comprehensive Guide

Renting textbooks can be a cost-effective alternative to purchasing them, and the University of Akron Bookstore provides a straightforward rental program. Here's a breakdown of the key aspects:

Eligibility and Availability

The availability of textbook rentals varies depending on the title. When shopping online or in the bookstore, look for the "Rental" option alongside "New" and "Used" options (if available).

Payment and Agreement

Most forms of payment accepted at the bookstore can be used for rentals. However, a credit card must be kept on file, even if you pay with a different method. This is to cover potential charges for late returns or damage to the rented textbook. Financial aid can also be used to pay for Textbook Rentals.

The rental agreement is a legally binding contract between you and Barnes & Noble College Booksellers, LLC (BNC). By renting materials, you agree to the terms and conditions outlined in the agreement. Rented materials remain the property of BNC or its authorized supplier. Your acceptance of rented materials and paying rental fees entitles you to use the property of BNC or authorized supplier for a limited amount of time and only for personal, non-commercial, and non-transferable use.

Rental Period and Return

The rental period begins on the day you pay for the textbook rental and continues until the last day of finals, as shown on your Order Confirmation. All rented textbooks must be returned to the bookstore, in good condition, by the Rental Return Due Date.

Returning Rented Textbooks

Textbooks must be returned to the bookstore from which they were originally rented by the rental return date designated by us at the time of rental.

In-Store Returns

All rented textbooks must be returned to the bookstore, in good condition, by the Rental Return Due Date.

Online Returns

If you are unable to return the book in person, you can use the return shipping label available online. You can print it as often as you like, but you can only use it once. So if you're returning multiple books, please put them in one box and use one shipping label.

Condition of Rented Textbooks

The bookstore can refuse to accept your rental book if it is not returned in good condition. Good condition will be judged by the bookstore alone, and generally means book spine intact, no excessive damage to cover or contents, all original pages intact, all original components present, and no excessive highlighting, writing or other markings. Normal-use highlighting and writing is permitted. Salable condition will be determined by us in our sole discretion, but generally means book spine intact, without excessive damage or any water damage to the cover or contents, all original pages intact, all original components present, and no excessive highlighting, writing or other markings.

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Consequences of Late Return or Damage

If the textbook is returned after the due date, or is damaged, the credit card on file will be charged for a replacement book and a non-return processing fee, as described in your Rental Agreement.

You will be charged the replacement cost plus the non-return processing fee for any book not returned to the bookstore, regardless of the reason. The replacement cost is 75% of the new book price at the time of purchase. The non-return processing fee is 7.5% of the new book price at the time of purchase. The book will be yours to keep.

Loss or Theft

You are responsible for loss or theft of all rented materials. Rented materials not returned by the rental return date or returned on or before that date not in salable condition will be subject to non-return processing fees equal to 75% of the new book price (at the time of rental) plus a 7.5% non-return processing fee. Non-return processing fees will be automatically charged to the securing tender on file for this agreement. In the event that the securing tender on file is no longer valid or if the purchasing limit on the securing tender has been exceeded, we will contact you for, and you agree to promptly pay in full, the non-return processing fees with an alternative payment method accepted at the bookstore. If you have not returned the rented materials by the rental return date and we are unable to charge your securing tender, it is your responsibility to pay the non-return processing fees immediately.

Drop/Add Policy

The drop/add policy for rented books is the same as for purchased books. Return the book to the bookstore within the allowed period along with drop/add documentation.

The same return policy applies to rented textbooks as to purchased textbooks. Assuming, of course that you have your receipt, and return the textbook in good condition, along with any components such as CDs, etc. that were included with the textbook when you rented it.

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Refund and Purchase

Rented materials can be refunded and then purchased during the first two weeks of classes only.

Purchasing Textbooks and Other Merchandise

In addition to rentals, the University of Akron Bookstore offers textbooks and other merchandise for purchase.

Return Policy

If your refund request for all other merchandise is within 90 days of purchase, the refund will be made to your original form of payment. All sales are final and non-refundable on opened course materials and printed access codes.

Online Shopping

If you're shopping online, its even easier. Many books display a RENTAL option, along with NEW and USED options.

Order Pickup

In the event you do not pick up your item(s) within this 30 day period, the item(s) will be considered abandoned and will be re-shelved for sale at the store.

Data Privacy and Collection

Barnes & Noble College Booksellers and our subsidiaries, including Barnes & Noble College Booksellers, LLC; and MBS Textbook Exchange, LLC (collectively, “BNED”, “we”, “us”, “our”), collect, use and disclose your personal information, which applies: (i) Online where this Policy is posted; (ii) in person in our stores and at our events; (iii) through our customer service channels; and (iv) in other Online and offline interactions with you. or to other countries by our Vendors (as defined below).

Information Collection

Information You Provide

While registration with us is optional, please keep in mind that you will not be able to use certain features of our Services unless you register for an account. You must maintain the confidentiality of your access information and are responsible for controlling access to your account. If you ever use a public computer to visit your account, we strongly encourage you to log out at the conclusion of your session.

Information Collected Automatically

Information From External Sources

We may also collect personal information about you from external sources, including your friends, our Vendors, customers, applicable educational institution(s), and other third parties that provide information to us, including advertising networks, publicly available information and our affiliates that generally have shared management or ownership with us. BNED affiliates. Vendors and Institutions. Government and law enforcement authorities.

How BNED Uses Your Information

Security and safety. Where permitted by applicable law, we may disclose your personal information for the purpose of protecting the rights, property, life, health, security, and safety of BNED, our Services, our users, or any other party.

Business transactions. BNED engages in business-to-business interactions, so our personnel interact with the personnel of our customers and Vendors.

External Services. Vendors and external services may use their own tracking technologies to independently collect information about you and may solicit personal information from you (“Tracking Technologies”). For example, BNED maintains its own branded pages on various social networks.

Social Features. Certain functionalities on our Services may allow you to interact with external services, such as social networks (“Social Features”). If you use Social Features, and potentially other external services, information you post or provide access to may be publicly displayed on our Services (see “User Generated Content” section, below) or by the external services that you use. Similarly, if you post information on an external service that references our Services, e.g., by using a hashtag associated with BNED or our affiliates in a Social Feature, your information may be used on or in connection with our Services or otherwise by BNED. Also, both BNED and its customers and Vendors may have access to certain information about you, and your use of our Services and any external services.

Advertising. We may engage and work with Vendors, customers, and other parties to serve ads on our Services or on external services. Some of these ads may be tailored to your interest based on your browsing, across time, of our Services and elsewhere on the Internet, which may include use of data from cross-device usage, sometimes referred to as “interest-based advertising” or “Online behavioral advertising” (“Interest-based Advertising”), which may include sending you an ad on external services after you have left our Services i.e., “retargeting”.

Analytics. We may use Vendor tools, such as Google Analytics and Adobe Analytics, to help us analyze our performance, and to deliver Services and advertising to you. Additionally, some of the technologies used on our Services, e.g., session replay tools, allow us and our Vendors to monitor and analyze how visitors use our Services to better understand user behavior and improve our Services.

Your Choices

Please note that any links to external services are provided for your convenience only.

Your Communication and Marketing Preferences

Review, Update, or Change your Information

Browser Settings

Because there is no consensus on how to interpret “Do Not Track” signals, our Services do not currently respond to browser Do Not Track” signals.

Self-Regulatory Advertising Organizations

Certain Vendors that perform advertising-related services on our behalf participate in voluntary programs that provide tools to opt-out of interest-based advertising, such as the Digital Advertising Alliance’s (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. We support this program, and we expect those ad networks we directly engage to serve you interest-based advertising will do so as well, although we cannot guarantee their compliance. Some of these companies are also members of the Network Advertising Initiative (“NAI”).

Mobile Device Settings

You can use mobile device settings to limit mobile Tracking Technologies and associated activities. For instance, you can adjust or reset the advertising identifiers on your mobile device in the device settings. In some cases, you can also use mobile device settings to allow or restrict the sharing of location information. If you do not share your location information, some features of our Services may not be available for use, but we may still estimate your general location based on the IP address you use to access our Services.

Vendor-Specific Tools

If you disable or remove these Tracking Technologies, some functionality on our Services may not be available nor function properly. Please be aware that, even if you are able to opt out of certain kinds of Interest-based Advertising, you may continue to receive other types of ads. In addition, we may serve ads on external services that are targeted to reach people on those services that are also identified on one of more of our databases (“Matched List Ads”). This is done by using Tracking Technologies, or by matching common factors between our databases and the databases of the third-party services. We are not responsible for these external services, including without limitation their data security.

BNED may implement Google’s Invisible reCAPTCHA technology on our Services in order to reduce spam and prevent abuse of our Services.

User-Generated Content

Our Services may permit you to post or submit User Generated Content (“UGC”) including, without limitation, written content, user profiles, audio or visual recordings, computer graphics, pictures, data, or other content, including personal information. If you choose to submit UGC to any public area of our Services, your UGC will be considered “public” and will be accessible by anyone, including BNED. Notwithstanding anything to the contrary, unless otherwise explicitly agreed by us, personal information included in UGC is not subject to our usage or sharing limitations, or other obligations, and may be used and shared by BNED and other parties. We encourage you to exercise caution when making decisions about what you disclose in such public areas.

Children’s Privacy

Children under the age of 16 are not eligible to use our Services and must not submit any personal information to us. Our Services are not intended for children under the age of 16 and we do not knowingly collect personal information from children under the age of 16.

Promotions

We may offer sweepstakes, contests, and promotions (each, a “Promotion”), including any Promotion jointly or solely sponsored or offered by other parties, which may require submitting your personal information to such other parties. If you voluntarily choose to enter a Promotion, your personal information may be disclosed to BNED, Promotion co-sponsors or administrators, Vendors, and other parties, including for administrative purposes and as required by law, e.g., on a winners list. By entering, you are agreeing to the official rules that govern that Promotion, which may include consent to additional or differing privacy practices from those contained in this Policy.

Data Security

We take steps to help protect your personal information. We maintain appropriate administrative, technical, and physical safeguards designed to help protect personal information collected or received through our Services. Additionally, we limit access to personal information to employees and authorized parties who need to access that information to operate, develop, or improve our Services.

California Consumer Privacy Act (CCPA)

This California Consumer Privacy Act Policy and Notice at Collection (the “Notice”) describes how we collect and use personal information, and the rights that the California Consumer Privacy Act, as amended (the “CCPA”), provides to California residents. This Notice does not apply to personal information collected from employees, contractors or job applicants. This Notice supplements other parts of our Policy and provides additional information for California residents. We collect the categories of personal information about California residents that are indicated in the chart below. Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information (which includes the categories of personal information set forth in the charts and sections herein) for as long as necessary to fulfill the purposes we collected it for, as required to satisfy any legal obligations, or as necessary to resolve disputes. To determine the appropriate retention period for personal information, we consider applicable legal requirements, the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes we process your personal informat…

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Additional Information

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