Navigating the Xavier University Bookstore: A Comprehensive Guide

The Xavier University Bookstore serves as a central hub for students, faculty, and staff, providing essential resources and services. From textbook rentals and purchases to course materials and merchandise, the bookstore aims to support the academic journey and campus life. This article provides detailed information about the bookstore's policies, services, and offerings, designed to help you navigate its resources effectively.

Textbook Rentals: A Cost-Effective Option

Rental Simplicity and Payment Methods

Renting textbooks from the Xavier University Bookstore is designed to be a straightforward process. The bookstore accepts most forms of payment currently used for purchases, making it convenient for students. However, a credit card is required to be kept on file, even if you choose to pay with an alternative method. This is to cover potential costs if the textbook is returned late or damaged.

Financial Aid and Rental Periods

Yes, you can use your financial aid to pay for your Textbook Rental. The rental period starts on the day you pay for the textbook rental and lasts until the last day of Finals, as indicated on your Order Confirmation. It's crucial to note this period to avoid late return fees.

Returning Rented Textbooks

All rented textbooks must be returned to the bookstore in good condition by the Rental Return Due Date. For students who prefer to return books remotely, a return shipping label is available online. You can print it as often as you like, but you can only use it once. Therefore, if you're returning multiple books, please put them in one box and use one shipping label.

Identifying Rental Options

When shopping in the bookstore, look for signs in the book aisle. Online, if a textbook is available for rent, the "Rental" option will be displayed alongside "New" and/or "Used" (if available). This makes it easy to identify cost-saving rental opportunities.

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Drop/Add Policy for Rented Books

The drop/add policy for rented books mirrors that of purchased books. If you drop a course, return the book to the bookstore within the allowed period, along with the necessary drop/add documentation.

General Return Policy

The same return policy applies to rented textbooks as to purchased textbooks. To ensure a smooth return, have your receipt and return the textbook in good condition, along with all original components, such as CDs, that were included when you rented it.

Acceptable Use and Condition

Normal use, including highlighting and writing, is generally permitted in rented textbooks. However, the bookstore has the right to refuse a rental return if the book is not in good condition, which will be judged by the bookstore alone. Good condition generally means the book spine is intact, there is no excessive damage to the cover or contents, all original pages are intact, all original components are present, and there is no excessive highlighting, writing, or other markings.

Consequences of Not Returning or Damaging Textbooks

If a rental textbook is not returned in good condition, the credit card on file will be charged a replacement and non-return processing fee. The replacement cost is 75% of the New book price at the time of purchase, and the non-return processing fee is 7.5% of the New book price at the time of purchase. You will be charged the replacement cost plus the non-return processing fee for any book not returned to the bookstore, regardless of the reason. After paying these fees, the book will be yours to keep.

Rental Agreement Details

The rental agreement is a legally binding contract between you and Barnes & Noble College Booksellers, LLC (BNC). By renting textbooks, you agree to the terms outlined in the agreement. You must have a valid securing tender on file with the bookstore at all times, and credit/debit cards provided as a securing tender must be a personal credit/debit card. All rented materials remain the property of BNC or its authorized supplier. Your acceptance of rented materials and paying rental fees entitles you to use the property of BNC or authorized supplier for a limited amount of time and only for personal, non-commercial, and non-transferable use. Rented materials can be refunded and then purchased during the first two weeks of classes only. Rented materials must be returned to the bookstore from which they were originally rented by the rental return date designated by us at the time of rental and in salable condition. Salable condition will be determined by us in our sole discretion, but generally means book spine intact, without excessive damage or any water damage to the cover or contents, all original pages intact, all original components present, and no excessive highlighting, writing or other markings. You are responsible for loss or theft of all rented materials. Rented materials not returned by the rental return date or returned on or before that date not in salable condition will be subject to non-return processing fees equal to 75% of the new book price (at the time of rental) plus a 7.5% non-return processing fee. Non-return processing fees will be automatically charged to the securing tender on file for this agreement. In the event that the securing tender on file is no longer valid or if the purchasing limit on the securing tender has been exceeded, we will contact you for, and you agree to promptly pay in full, the non-return processing fees with an alternative payment method accepted at the bookstore. If you have not returned the rented materials by the rental return date and we are unable to charge your securing tender, it is your responsibility to pay the non-return processing fees immediately.

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Online Shopping Convenience

Online Textbook Shopping

If you're shopping online, its even easier. Many books display a RENTAL option, along with NEW and USED options.

Order Pickup Policy

In the event you do not pick up your item(s) within this 30 day period, the item(s) will be considered abandoned and will be re-shelved for sale at the store.

Refund Policies

If your refund request for all other merchandise is within 90 days of purchase, the refund will be made to your original form of payment. All sales are final and non-refundable on opened course materials and printed access codes.

Data Privacy and Information Collection

Barnes & Noble College Booksellers comply with local weights and measures requirements. and our subsidiaries, including Barnes & Noble College Booksellers, LLC; and MBS Textbook Exchange, LLC (collectively, “BNED”, “we”, “us”, “our”), collect, use and disclose your personal information, which applies: (i) Online where this Policy is posted; (ii) in person in our stores and at our events; (iii) through our customer service channels; and (iv) in other Online and offline interactions with you. or to other countries by our Vendors (as defined below).

Types of Information Collected

a. Information You Provide. While registration with us is optional, please keep in mind that you will not be able to use certain features of our Services unless you register for an account. You must maintain the confidentiality of your access information and are responsible for controlling access to your account. If you ever use a public computer to visit your account, we strongly encourage you to log out at the conclusion of your session.b. Information Collected Automatically.c. Information From External Sources. We may also collect personal information about you from external sources, including your friends, our Vendors, customers, applicable educational institution(s), and other third parties that provide information to us, including advertising networks, publicly available information and our affiliates that generally have shared management or ownership with us. BNED affiliates. Vendors and Institutions. Government and law enforcement authorities.

How Information is Used

Security and safety. Where permitted by applicable law, we may disclose your personal information for the purpose of protecting the rights, property, life, health, security, and safety of BNED, our Services, our users, or any other party. Business transactions. BNED engages in business-to-business interactions, so our personnel interact with the personnel of our customers and Vendors. External Services. Vendors and external services may use their own tracking technologies to independently collect information about you and may solicit personal information from you (“Tracking Technologies”). For example, BNED maintains its own branded pages on various social networks. Social Features. Certain functionalities on our Services may allow you to interact with external services, such as social networks (“Social Features”). If you use Social Features, and potentially other external services, information you post or provide access to may be publicly displayed on our Services (see “User Generated Content” section, below) or by the external services that you use. Similarly, if you post information on an external service that references our Services, e.g., by using a hashtag associated with BNED or our affiliates in a Social Feature, your information may be used on or in connection with our Services or otherwise by BNED. Also, both BNED and its customers and Vendors may have access to certain information about you, and your use of our Services and any external services. Advertising. We may engage and work with Vendors, customers, and other parties to serve ads on our Services or on external services. Some of these ads may be tailored to your interest based on your browsing, across time, of our Services and elsewhere on the Internet, which may include use of data from cross-device usage, sometimes referred to as “interest-based advertising” or “Online behavioral advertising” (“Interest-based Advertising”), which may include sending you an ad on external services after you have left our Services i.e., “retargeting”. Analytics. We may use Vendor tools, such as Google Analytics and Adobe Analytics, to help us analyze our performance, and to deliver Services and advertising to you. Additionally, some of the technologies used on our Services, e.g., session replay tools, allow us and our Vendors to monitor and analyze how visitors use our Services to better understand user behavior and improve our Services. Please note that any links to external services are provided for your convenience only.

User Options and Rights

Your Communication and Marketing Preferences. Review, Update, or Change your Information. Browser Settings. Because there is no consensus on how to interpret “Do Not Track” signals, our Services do not currently respond to browser Do Not Track” signals. Self-Regulatory Advertising Organizations. Certain Vendors that perform advertising-related services on our behalf participate in voluntary programs that provide tools to opt-out of interest-based advertising, such as the Digital Advertising Alliance’s (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. We support this program, and we expect those ad networks we directly engage to serve you interest-based advertising will do so as well, although we cannot guarantee their compliance. Some of these companies are also members of the Network Advertising Initiative (“NAI”). Mobile Device Settings. You can use mobile device settings to limit mobile Tracking Technologies and associated activities. For instance, you can adjust or reset the advertising identifiers on your mobile device in the device settings. In some cases, you can also use mobile device settings to allow or restrict the sharing of location information. If you do not share your location information, some features of our Services may not be available for use, but we may still estimate your general location based on the IP address you use to access our Services. Vendor-Specific Tools. If you disable or remove these Tracking Technologies, some functionality on our Services may not be available nor function properly. Please be aware that, even if you are able to opt out of certain kinds of Interest-based Advertising, you may continue to receive other types of ads. In addition, we may serve ads on external services that are targeted to reach people on those services that are also identified on one of more of our databases (“Matched List Ads”). This is done by using Tracking Technologies, or by matching common factors between our databases and the databases of the third-party services. We are not responsible for these external services, including without limitation their data security. BNED may implement Google’s Invisible reCAPTCHA technology on our Services in order to reduce spam and prevent abuse of our Services.

User-Generated Content

Our Services may permit you to post or submit User Generated Content (“UGC”) including, without limitation, written content, user profiles, audio or visual recordings, computer graphics, pictures, data, or other content, including personal information. If you choose to submit UGC to any public area of our Services, your UGC will be considered “public” and will be accessible by anyone, including BNED. Notwithstanding anything to the contrary, unless otherwise explicitly agreed by us, personal information included in UGC is not subject to our usage or sharing limitations, or other obligations, and may be used and shared by BNED and other parties. We encourage you to exercise caution when making decisions about what you disclose in such public areas.

Children's Privacy

Children under the age of 16 are not eligible to use our Services and must not submit any personal information to us. Our Services are not intended for children under the age of 16 and we do not knowingly collect personal information from children under the age of 16.

Promotions

We may offer sweepstakes, contests, and promotions (each, a “Promotion”), including any Promotion jointly or solely sponsored or offered by other parties, which may require submitting your personal information to such other parties. If you voluntarily choose to enter a Promotion, your personal information may be disclosed to BNED, Promotion co-sponsors or administrators, Vendors, and other parties, including for administrative purposes and as required by law, e.g., on a winners list. By entering, you are agreeing to the official rules that govern that Promotion, which may include consent to additional or differing privacy practices from those contained in this Policy.

Data Security

We take steps to help protect your personal information. We maintain appropriate administrative, technical, and physical safeguards designed to help protect personal information collected or received through our Services. Additionally, we limit access to personal information to employees and authorized parties who need to access that information to operate, develop, or improve our Services.

California Consumer Privacy Act (CCPA)

This California Consumer Privacy Act Policy and Notice at Collection (the “Notice”) describes how we collect and use personal information, and the rights that the California Consumer Privacy Act, as amended (the “CCPA”), provides to California residents. This Notice does not apply to personal information collected from employees, contractors or job applicants. This Notice supplements other parts of our Policy and provides additional information for California residents. We collect the categories of personal information about California residents that are indicated in the chart below. Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information (which includes the categories of personal information set forth in the charts and sections herein) for as long as necessary to fulfill the purposes we collected it for, as required to satisfy any legal obligations, or as necessary to resolve disputes. To determine the appropriate retention period for personal information, we consider applicable legal requirements, the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes we process your personal informat…

Access to Online Textbooks

APA publishing and 7th Ed. As a result of the coronavirus (COVID-19), many colleges and universities have moved to online-only instruction and distance learning. We know that this means physical libraries are at limited capacity or closed entirely. All 700 textbooks published and currently available in HTML format on Cambridge Core are available regardless of whether textbooks were previously purchased. SEE ATTACHED INSTRUCTIONS BELOW FOR GAINING ACCESS TO TEXTBOOKS. Colleges and universities across the world are getting creative with online options to keep students safe and healthy at home. If your school is transitioning from in-person to online classes b/c #COVID19 we're here for you.

BBB Accreditation

OverviewBBB Accreditation & RatingAbout This BusinessBusiness DetailsIndustry TipMore ResourcesFeatured ContentBBB Business Profiles may not be reproduced for sales or promotional purposes.BBB Business Profiles are provided solely to assist you in exercising your own best judgment. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation.

First Day Complete Program

First Day Complete is a course material model that lowers the cost of materials for students and ensures students have access to all of their required course materials on or before the first day of class. Through this new program, physical books will be conveniently packaged and provided to students on a rental basis, and digital materials will be delivered directly within the campus LMS. Costs will be applied to your fee bill as “Gold Book Bundle”. While it is NOT recommended, students have the option to opt-out of this program. Upon registering for courses, undergraduate students will be automatically enrolled into the program.

Opt-Out Option

For the Spring semester, the option to opt out will be available here on or after January 8 through the end of the add/drop period, January 12. Opting out means you will not receive access to your required course materials in a convenient package at a discounted rate. Students will be given the option to opt out of this program each semester. This option will be available prior to the beginning of each major semester (fall, spring, and summer) through the end of the Add/Drop period. Please note you must make your final selection prior to the Add/Drop date.

Continuation Courses

Yes, you will still be required to return continuation course textbooks. You may return the book to the bookstore on the same terms and timelines currently in place. Yes, you will have 48 hours to return your textbooks.

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