Navigating the College of DuPage Bookstore: Hours, Resources, and Student Support

College of DuPage (COD) is dedicated to providing a comprehensive educational experience that extends beyond the classroom. A crucial part of this experience is access to necessary resources, including textbooks and supplies. The College of DuPage Bookstore plays a vital role in supporting students' academic journeys. This article explores the bookstore's functions, hours, and the broader support system available to students at COD.

Accessing the College of DuPage Bookstore

The College of DuPage Bookstore is conveniently located on the first floor of the Student Resource Center (SRC). This central location makes it easily accessible to students navigating campus.

For those who prefer to shop from the comfort of their homes, the bookstore also offers a comprehensive online platform at codbooks.com. This online option allows students to browse and purchase books and supplies at any time, providing flexibility and convenience.

For any inquiries or assistance, the bookstore can be reached at (630) 942-2361. The bookstore staff is available to answer questions regarding textbook availability, pricing, online orders, and general inquiries. They aim to respond as quickly as possible to ensure students receive the support they need.

Academic Support Services at College of DuPage

Beyond the bookstore, College of DuPage offers a wide array of services designed to support students' academic success and overall well-being. These services include counseling, advising, accessibility resources, and tutoring.

Counseling, Advising, and Transfer Services

Counseling, Advising, and Transfer Services at College of DuPage are designed to assist students in developing their educational plans, as well as with career and personal counseling. These services are available to all full- and part-time students enrolled at all locations of College of DuPage, as well as those students taking courses online and at College of DuPage centers within District 502. Student Success Counselors provide counseling tailored to students facing academic challenges. Mental Health Counselors are also available to address non-academic concerns, personal development, and special situations that may interfere with a student's educational and personal goals. Services include assistance with course selection, information on College of DuPage’s career and transfer programs, and access to current and online resources.

Center for Access and Accommodations

College of DuPage is committed to providing equitable access to educational opportunities for individuals with disabilities, in accordance with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act, as amended. The Center for Access and Accommodations processes disability-related requests for services and coordinates accommodations for eligible students with disabilities. Requesting accommodations is completely voluntary and must be initiated by the student (with or without the help of an advocate or support person). Students should contact the Center for Access and Accommodations with any questions they have about accessibility or accommodations. Students who are requesting academic accommodations must self-identify and provide documentation of a disability diagnosis to the Center for Access and Accommodations prior to the start of term. Students who register with Access and Accommodations after the start of term may experience a delay in services.

Veterans Services

Veterans Services serves as a resource center for transitional, educational, and financial information for veterans. Through a variety of resources and services, center staff provides processing of military and veteran educational benefits; guidance with scholarships and loans; orientation; as well as referrals for specialized veterans counseling. The local chapter of the Student Veterans America is also sponsored by this office and meets regularly in the Veterans Lounge. The Veterans Services office provides community connections and promotes awareness through presentations and participation in ongoing events.

International Student Support

The International Admissions Representative is available for assistance with the international application process by calling (630) 942-2979. College of DuPage also participates in the Community College Initiative (CCI) Program, a U.S. Department of State grant that supports students for one academic year in the United States. Students from Colombia, Dominican Republic, Ghana, India, Indonesia, South Africa, Brazil, Egypt, Ivory Coast, Kenya, Bangladesh and Turkey enroll in academic courses, participate in professional development and engage in community service while they gain perspective on American society, culture and institutions.

Career Services

The Career Services Center provides job and career-related support and guidance and is located in the Student Services Center (SSC), Room 3258.

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Math Assistance Area (MAA)

The Math Assistance Area (MAA) offers help to students enrolled in COD mathematics courses, in physics and in most chemistry classes. Help is available to COD students taking their class at any COD location, in any modality. Most students are served on an on-demand basis, with no appointment needed, in both face-to-face and online formats when the campus is open. The MAA is staffed by COD full-time mathematics faculty and non-classroom adjunct faculty who are available to answer questions about homework assignments or to clarify concepts. The faculty can also provide mathematics advising, information about math placement test preparation, and course recommendations. On campus, the MAA houses print material for COD math, physics and chemistry courses, including current textbooks, for student use in the MAA.

Tutoring Services

Tutoring Services provides assistance for COD courses across the curriculum. Students must be enrolled in the courses for which they are requesting services. Tutoring is available at the Glen Ellyn campus with select services offered at COD centers when sites are open. Many services are available online without an appointment through the “Student Support” tab on the College’s Blackboard site. Trained peer and professional tutors hold demonstrated master proficiency in the subjects they tutor.

Writing, Reading, Speech Assistance (WRSA)

Writing, Reading, Speech Assistance (WRSA) supports all currently enrolled COD students. This one-on-one assistance is available for all types of assignments in every academic discipline. Speech consultants provide help with topic selection, research, outlining and presentation delivery. WRSA also offers info sessions for the college placement tests at main campus and the COD centers. Additional workshops are presented at the main campus on various reading, writing, speech and study skills topics throughout the term.

Library Resources

The Library offers its collections and services to students, faculty, staff and District 502 residents. The Library provides teaching and learning materials to support and enrich students’ educational experiences. It offers an impressive array of print, audiovisual and electronic resources and provides assistance in how to locate information and use Library resources. The Library has public computers, a digital media lab, student study rooms, and ample study space.

Student Conduct and Academic Integrity

College of DuPage maintains a Code of Student Conduct to provide fair and reasonable rules and procedures to promote personal development and to ensure that students do not engage in conduct that interferes with the operations of the College. Students are responsible for their own conduct in complying with existing College policies regarding student behavior. Conduct which interferes with College purposes is not acceptable, yet a member of the College community can rightfully expect that the College will exercise with restraint its power to regulate student behavior and that rules and regulations will be adopted only when the educational process clearly and directly requires such action. Students are accountable for their own conduct. Sanctions for violations of College rules and regulations for conduct which interferes with college affairs will be addressed by the College. Students at College of DuPage are expected to demonstrate qualities of morality, integrity, honesty, civility, honor and respect.

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Prohibited Conduct

Specifically, the following conduct is prohibited: Possession, use, distribution or attempt to use or distribute an illegal or controlled substance or look-alike; Possession, use, distribution or attempt to use or distribute alcoholic beverages; Use of tobacco products is prohibited in all indoor College facilities, owned or leased, and in all college-owned vehicles.

Legal and College Proceedings

College disciplinary proceedings may be initiated against a student charged with a violation of a federal, state or local law which is also a violation of the Student Code of Conduct; that is, if both violations result from the same factual situation, without regard to pending civil litigation in court or criminal arrest and prosecution. When a student is charged by federal, state or local authorities with a violation of law, the College will not request or agree to special consideration for that individual because of the individual’s status as a student. If the alleged offense is also the subject of a proceeding before a judicial body under the Student Code of Conduct (Refer to the College Catalog), however, the College may advise off-campus authorities of the existence of the Student Code of Conduct and how such matters will be handled internally within the college community. The College will cooperate fully with law enforcement and other agencies in the enforcement of criminal law, on College of DuPage premises.

Academic Integrity

College of DuPage is committed to the promotion of absolute integrity and high ethical standards of individual honesty in academic work. All work submitted by students is expected to be the result of the student’s individual thoughts, research and self- expression. As members of the College of DuPage community, we have expectations of both faculty and students. Violations of the Code of Academic Conduct are activities (observed or reported) or materials that are deceitful and dishonest. Violations of the Code will be reported and determined in accordance with the processes described in the procedures relating to academic integrity.

Faculty Responsibilities

As part of their responsibilities, faculty members must make judgments about the academic performance of their students, with due regard for established standards of scholarship. During this process, a faculty member may discover that a student’s activity or the material a student has submitted contains irregularities that appear to be violations of the Code of Academic Conduct. At this meeting, the faculty member will determine whether or not an irregularity actually occurred. If so, the faculty member will then determine whether the situation is appropriately resolved by further instruction, in which case it becomes a learning opportunity, or if the alleged violation requires further investigation and a possible sanction.

Learning Opportunities

A faculty member may determine a violation has occurred but is unintended, e.g., the result of the student’s misunderstanding of the assignment or ignorance of research conventions. Rather than invoke the Code of Academic Conduct Violation procedure, the instructor may use the opportunity to advance the student’s learning by requiring a corrected version of the work in question. Learning Opportunities are to be settled between the faculty member and the student.

Formal Judicial Hearing

If the need for a Formal Judicial Hearing is determined, the faculty member will complete the portion of the Academic Dishonesty Complaint form which requests a Formal Judicial Hearing by the Dean of Students or designee. If the Dean or designee has determined that no academic dishonesty has taken place, no sanction will be assigned. At this point, notice of academic dishonesty will not be recorded on the student’s transcript. At the conclusion of the Formal Hearing, the student will be handed a Hearing Outcome Form which clearly states the sanction(s) imposed. The student will be required to sign and date the form. The original signed copy will be given to the student; the other copy will become part of the student’s file.

Disciplinary Actions

Potential disciplinary actions include:

Disciplinary Probation: A reprimand for violation of specified regulations.
Disciplinary Loss of Privileges: Denial of access to privileges commonly available to applicants, students and alumni of College of DuPage. These privileges may include access to the Library, access to computer facilities, access to career and placement services, access to scholarships, access to academic honors, participation in clubs, organizations, athletics or campus activities.
Withdrawal from Class: Administrative withdrawal from a class or classes in which a student is enrolled for the current and/or subsequent semester.
Disciplinary Suspension: Denial of permission to register for academic work at College of DuPage for a designated period of time, usually not more than one year.
Expulsion: Permanent separation of the student from College of DuPage. Be immediately withdrawn from any courses in which he or she might be enrolled currently, with a letter attached to the transcript indicating that the student has been found to have violated the Code of Academic Conduct.

Record Keeping

Except as specified above, disciplinary sanctions will not be made part of the student’s permanent academic record, but will become part of the College of DuPage Judicial Database and the student’s confidential record maintained by the Dean of Students’ office.

Judicial Review Board

A standing Judicial Review Board (described in Board Procedure 20-35) will hear cases and make recommendations on appropriate disciplinary cases referred to it by the Assistant Provost of Student Affairs. A student who wishes to appeal the outcome of the hearing must do so within two business weeks of the date on the Hearing Outcome Form received from the Dean of Students or designee. The appeal must be addressed to the Assistant Provost of Student Affairs; it must be typewritten; and must state the grounds for appeal. If the student wishes to appear in person before the Judicial Review Board, this must be indicated in writing in the appeal letter. In the event of an appeal, the decision(s) of the Judicial Review Board as relayed by the Assistant Provost of Student Affairs will be final.

Non-Discrimination Policy

No student, employee, Board member or visitor will discriminate against or harass a student, employee or visitor on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation or any other unlawful basis. The College will not tolerate discrimination or harassment. Individuals found to have violated this policy will be subject to disciplinary action up to and including termination and/or expulsion from the College as determined by such administrative or Board action as is required by Illinois law or by Board policy. Sexual harassment is illegal and violates state and federal laws. It is the policy of College of DuPage that no staff member or student shall be subject to sexual harassment. Efforts will be made to resolve the grievance at the point of origin.

Student Grievance Procedure

Students as members of the academic community are expected and required to observe certain standards of behavior. It is the goal of the College of DuPage that any disagreements be discussed and resolved in a professional manner. When appropriate, attempts should be made to resolve the issue informally with the individual or department directly involved. If an issue or problem still exists, the following formal complaint process should be followed. NOTE: The Student Complaint Form does not apply to grade appeals; tuition appeals; violations of the Code of Student Conduct or Academic Conduct; or violations of discrimination, harassment and sexual harassment. When appropriate, attempt to resolve the issue informally with the individual or office involved. The responsible college official will first investigate the complaint by interviewing the complainant and other involved parties. All formal complaints will be monitored to ensure action has been taken.

Communicable Diseases

Students are to inform the Dean of Students’ office if they have or are a carrier of a reportable Communicable disease as defined by the Illinois Department of Public Health (DPH). Upon being informed that a student is suspected of having a communicable disease, the Dean of Students may consult with appropriate College personnel, public health personnel, the College’s legal counsel and the student. Pending determination, a student who has a reportable communicable disease, or is a carrier of a reportable communicable disease.

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