Navigating Dallas College Payment Plan Options
Paying for college can be a significant undertaking. Dallas College offers various payment plan options to help students manage tuition costs effectively. This article provides a comprehensive overview of these options, payment procedures, and related policies.
Understanding Payment Deadlines
Beginning Fall 2025, a crucial change takes effect: tuition is due seven days after you register for each class. This new system may lead to multiple payment deadlines, contingent on your registration schedule. To stay informed, regularly check your account in Workday (login required) to view your specific payment deadline(s) and print your tuition statement(s). It is imperative to make payment arrangements by your due date, as classes will be dropped from your schedule if payment is not received.
If you anticipate financial aid, a scholarship, or a tuition waiver that has not yet been posted to your account, Dallas College strongly recommends setting up a payment plan (login required) before your payment due date to secure your enrollment.
Note that balances due for credit classes in past semesters can be viewed and paid in Workday beginning Oct. 20, 2025. If you require assistance, contact the Cashier’s Office.
Payment Plan Particulars
A payment plan allows you to pay your tuition in installments, making college expenses more manageable. You can set up a payment plan either in person or online for added convenience. When establishing a new payment plan, a minimum down payment of $50 is required. If you subsequently drop courses or withdraw from the college, any applicable refund will be applied to the outstanding balance due.
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Making Payments
Dallas College provides several methods for making payments:
- Online via Touchnet: Touchnet allows you to save one or multiple payment preferences for future transactions. You can also designate a default payment preference. To manage your payment options, click “Payment Profile” within Touchnet, where you can add, delete, or change your payment preferences.
- International Payments: To initiate an international payment, select TransferMate as your payment method and follow the provided instructions.
- Authorized Users: You can grant permission to another individual to make payments on your account through Touchnet by designating them as an authorized user.
Important Payment Policies and Procedures
- Change Policy: The Cashier’s Office only provides change as part of an actual transaction.
- Sponsored Billing: Sponsored billing or third-party sponsorship occurs when an external company or organization agrees to cover a portion or all of a student's tuition. If you have sponsored billing, the cashiers can accept the voucher if you are registered and the college has your phone number. The voucher will then be forwarded to Sponsored Billing directly.
- eRefunds: To receive refunds, students must set up their preferred eRefund method. Dallas College is unable to provide cash refunds of any kind.
- Reregistration: If a class has not started yet (and is not full), you can re-register directly on eConnect or with the advising department.
- Course Drops: Dallas College cashiers cannot drop you from your courses. To drop a course, you can do so either directly on eConnect or with an advisor.
- Partial Payments: Making a partial payment may result in being dropped from your courses. It is crucial to pay the full amount or set up a payment plan.
- Installment Dates: Installment dates are system-generated. Review the payment due dates carefully when enrolling in a payment plan.
- Tuition Discounts: Dallas College does not offer tuition discounts through the Cashier’s Office. However, several programs are available across the campus, such as financial aid, VA assistance, and senior waivers. Direct inquiries about financial aid to the Financial Aid Office.
- TSI Tests: TSI test fees are non-refundable.
- Scholarship Questions: Contact the Financial Aid Office for scholarship-related questions.
- Incorrect Direct Deposit Information: If a direct deposit was made to an incorrect account, students should contact Heartland ECSI at 844-700-0134 to request a correction to their account number. A void and reissue of the check can be processed 14 days after the original refund date. A third-party, non-refundable expedite fee of $20 will be charged for each void and reissue. If you prefer not to pay the expedite fee, you can wait for the refund to be returned to the college by the postal system.
Troubleshooting Payment Issues
For a smoother user experience when accessing the Touchnet payment center, use Google Chrome as your primary web browser and access Incognito mode by selecting "CTRL+SHIFT+N." Once in Incognito mode, proceed to eConnect and locate the TouchNet payment center. The site will prompt you to sign in using your username and password.
Additional Support
You can also live chat with the Heartland/ECSI customer service team for immediate assistance with payment-related issues.
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