Navigating Highmark Health Internships: A Comprehensive Guide to Requirements and Opportunities
Highmark Health offers a variety of internship opportunities designed to provide practical experience and develop the next generation of diverse business and technology talent. These internships span various departments and functions within the organization, offering students and recent graduates a chance to gain hands-on experience in a dynamic healthcare environment. This article provides a detailed overview of the requirements and opportunities available through Highmark Health internships, drawing from various job descriptions and program outlines.
Introduction to Highmark Health Internship Programs
The overarching goal of Highmark Health internship programs is to offer participants the chance to acquire practical experience through direct exposure to various parts of the organization. These programs aim to develop diverse business and technology talent by providing hands-on training and experience, exposing participants to various career opportunities, and preparing them for future positions within the company.
Key Aspects of Highmark Health Internships
Diverse Opportunities Across Departments
Highmark Health internships are available in a wide range of departments, including but not limited to:
- Technology: Agile software engineer teams building scalable software applications.
- Radiology: Performing radiographic imaging procedures under supervision.
- Pharmacy: Assisting pharmacists in various technical and clinical duties.
- Data Analytics: Extracting, transforming, and analyzing data to inform strategic decision-making.
- Various Business Lines: Providing services to the day-to-day operating objectives of assigned areas.
These diverse opportunities allow interns to explore different career paths and find a role that aligns with their interests and skills.
Core Responsibilities and Expectations
Interns at Highmark Health are expected to fulfill a variety of responsibilities, which may include:
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- Technical Skills: Building scalable software applications using the latest technologies and design patterns.
- Clinical Assistance: Performing radiographic imaging procedures, assisting physicians, and ensuring patient comfort.
- Pharmaceutical Support: Preparing intravenous medications, filling routine orders, and maintaining pharmacy inventory.
- Data Analysis: Extracting and transforming data, performing statistical analysis, and developing reports and dashboards.
- General Support: Providing services to the day-to-day operating objectives of the assigned area.
Interns are also expected to communicate effectively, participate in projects and programs, conduct research, and adhere to the company’s ethical and legal standards.
Essential Skills and Qualifications
To be eligible for Highmark Health internships, candidates typically need to meet certain minimum and preferred qualifications:
Minimum Qualifications:
- Full or part-time enrollment in an accredited college or university baccalaureate program.
- For radiology internships, enrollment in a radiology technologist program, CPR certification, and relevant background clearances (Act 34, Act 33, Act 73).
- For pharmacy internships, enrollment in a School of Pharmacy or foreign pharmacy graduate status with application for a Pharmacy Intern license.
Preferred Qualifications:
- Graduation date (e.g., 2027, as specified in one job description).
- Knowledge/exposure to data analytics/coding tools such as Dataiku, SQL, Tableau, Power BI, SharePoint, Python, and SAS.
These qualifications ensure that interns have the foundational knowledge and skills necessary to contribute meaningfully to their respective teams.
Detailed Breakdown of Internship Roles and Requirements
Agile Software Engineer Intern
This internship focuses on building scalable software applications across all digital channels. The intern will be an integral member of an agile software engineer team, participating in every aspect of the software application build process, from idea generation to software development.
Key Responsibilities:
- Taking an enterprise-wide, architectural view of solutions.
- Technical execution of products using the technical stack that best meets the platform's needs.
- Participating in idea generation, business analysis, and technical design.
- Helping in story creation, including defining DoD (Definition of Done) and Acceptance Criteria, and estimation.
Radiology Technologist Intern
This role involves performing prescribed radiographic imaging procedures under the supervision of a technologist. The intern will competently perform a variety of technical procedures that require independent judgment and initiative.
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Key Responsibilities:
- Positioning patients and selecting anatomic and technical parameters accurately to perform imaging.
- Preparing for and assisting the physician in imaging procedures.
- Completing all required documentation for procedures, including regulatory and billing protocols.
- Implementing radiation protection and safety standards.
- Assisting the Radiology Technologist by attending to the patient's comforts/needs and expediting patient flow.
- Maintaining adequate supplies for efficient section/department operations.
Qualifications:
- Presently enrolled in a radiology technologist program.
- CPR certification from the American Heart Association.
- Act 34 Criminal Background Clearance Certificate.
- Act 33 Child Abuse Clearance Certificate.
- Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.
Pharmacy Intern
Under the direct supervision of a pharmacist, this intern performs a wide variety of technical and clinical duties for the hospital-wide unit-dose drug distribution system and intravenous admixture program.
Key Responsibilities:
- Procuring and distributing medication orders.
- Filling routine patient orders for unit dose carts and prepackaged pharmaceuticals.
- Preparing, compounding, and labeling IV admixtures, antibiotics, cardiac drips, solutions, irrigations, parenteral nutrition, and chemotherapy.
- Maintaining pharmacy inventory and supplies.
- Assisting in ordering, receiving, unpacking, and storing pharmaceuticals and supplies.
- Contributing to the effective operation of the department through computer functions and answering phones.
Qualifications:
- Enrolled in a School of Pharmacy or a foreign pharmacy graduate.
- Application for a Pharmacy Intern license within the state of PA within 120 days of hire.
Data Analytics Intern
This internship focuses on extracting, transforming, and analyzing data to identify actionable insights that inform strategic decision-making.
Key Responsibilities:
- Extracting and transforming data from diverse sources.
- Performing statistical analysis.
- Developing reports and dashboards.
- Contributing to the identification of actionable insights.
Preferred Qualifications:
- Knowledge/exposure to data analytics/coding tools such as Dataiku, SQL, Tableau, Power BI, SharePoint, and Python.
General Business Intern
This internship provides hands-on training and experience in various business lines within Highmark Health. The intern will participate in projects, conduct research, and provide support to the day-to-day operations of the assigned area.
Key Responsibilities:
- Providing services to the day-to-day operating objectives of the assigned area.
- Participating in projects and programs appropriate to the needs of the assigned area.
- Participating in the planning and implementation of projects and initiatives.
- Conducting research and reporting, including recommendations or proposals for action.
Required Qualifications:
- Full or part-time enrollment in an accredited college or university baccalaureate program.
Ethical and Legal Compliance
All Highmark Health interns are required to adhere to the company’s ethical and legal standards, as set forth in the code of business conduct and company policies. This includes:
- Compliance with the Health Insurance Portability Accountability Act of 1996 (HIPAA).
- Adherence to data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
- Compliance with applicable federal and state laws, rules, and regulations.
- Adherence to company policies and training requirements.
Commitment to Diversity and Inclusion
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities. They also prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity, or any other category protected by applicable federal, state, or local law. Highmark Health takes affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status, or disability.
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Opportunities to Grow and Lead
Highmark Health internships provide opportunities to grow and lead with purpose. Interns are encouraged to communicate effectively, provide entry-level professional services, participate in projects, and conduct research. The goal is to develop the next generation of diverse business professionals and provide them with the skills and experience necessary to succeed in their careers.
The Importance of Teamwork and Collaboration
Many internship roles emphasize the importance of teamwork and collaboration. For example, the agile software engineer intern works as part of a team to build scalable software applications. Similarly, the radiology technologist intern assists the Radiology Technologist and attends to the patient's needs. These roles require interns to communicate effectively, work collaboratively, and contribute to the overall success of the team.
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