Innovative Alumni Engagement Ideas for Building Lasting Connections
In uncertain times, people tend to look to their various communities for comfort and support. Educational institutions are uniquely positioned to build and foster this type of community for their alumni. However, with busy and heavily digital lives, organizations constantly compete for alumni attention. Alumni relations have come a long way from simple newsletters and reunion invites. Today, institutions are embracing creativity, technology, and community-driven values to build meaningful, lasting connections with their alumni.
The Importance of Alumni Engagement
Across the higher education realm, alumni engagement is a core activity. Institutions with strong alumni engagement programs see up to 40% higher donor participation rates than those without structured engagement strategies. Investing in providing the best possible alumni engagement experience pays off in dividends, as alumni are valuable contributors to the school’s legacy and success, and one of the strongest assets when it comes to being ambassadors and garnering support for the school.
Key Strategies for Growing Alumni Engagement
To grow alumni engagement, focus not only on getting but on giving value. Alumni networks need to evolve from being one-directional to being mutually valuable. Instead of solely asking for donations, alumni relations should build what Maria Gallo calls alumni capital - powerful social networks that benefit both current students and alumni alike.
Go Digital: The growth of digital online engagement means you can serve alumni at scale. Opting for digital engagement for at least part of your alumni engagement strategy is important.
Embrace Lifelong Learning: Partnering with students in lifelong learning really is one of the quickest routes to providing the type of value we already talked about and using technology helps you scale these efforts.
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Choose Asynchronous: Alumni are spread across time zones, and even the ones in your city are busy. That’s why asynchronous offerings should be part of your alumni engagement strategy. This is not to say you shouldn't do live events. They play a powerful role in alumni relations, but you can also mix in asynchronous offerings to build alumni engagement without needing live attendance. Things like a community platform, asynchronous courses, and content strategies can all be leveraged to engage alumni on their time tables.
Ideas to Enhance Alumni Engagement
Here are some concrete ideas to enhance alumni engagement:
1. Build an Alumni Community
More and more institutions are using the word alumni “community.” A community can help alumni make friends, learn, and grow. An alumni networking event is something people check into once in a while. An alumni community can create something people check into weekly. The most popular way to start an alumni community is with software. A good alumni management software goes beyond a simple forum function, letting you engage with alums through courses, events, apps, and surveys.
2. Offer Courses
Since lifelong learning is becoming an essential part of alumni engagement, courses are a great alumni engagement idea. A course could offer upskilling or continuing education in a specific field, or generic courses that almost everybody needs, such as "Resume Design" or "Creating a Career Vision." You could tap your existing alumni network to find people to teach these courses, especially since established career folks may have unique perspectives and insights.
3. Host Live Events
Live events have pretty much always been a staple of alumni relations, and that will probably continue. A live event should be exciting, and there needs to be an added value. If they know they are going to learn something or make valuable connections, it's more likely that alumni will drop by. Here are some ideas for alumni events:
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- A knowledge-building conference
- A destination event (e.g. a cruise through Europe)
- A networking or mentoring session
- A training or continuing learning session
- A life skill class (e.g. managing personal finance)
4. Give Out Awards
One great way to keep alumni engaged is to recognize them for their accomplishments. Offering some sort of award to celebrate alumni achievements can keep them connected to the school and get them coming back. It has the added bonus of spotlighting what alumni can and do accomplish for current and prospective students, which can help them in their career planning.
5. Interview Other Alums
One of the greatest potentials for an alumni network is to help current students learn about career options and access opportunities. Creating events where students can access existing alumni is a way to help alumni give back without asking for cash.
6. Build an App
When you're thinking about offering all of these things like community, courses, and virtual events, consider offering them on an app. Having your own alumni app under your institution's brand in the App Store and Google Play Store creates extra value for your alumni. It means that you can get alumni engagement in the palm of their hands, with custom content and notifications. Having a branded app under your institution brand gets all of your alumni engagement into one place.
7. Go to Video
While there is a generation of alumni that prefer to read things, it's undeniable that millennials and especially gen z prefer to watch things. If you haven't yet done it, video is the new frontier you should discover for alumni engagement. All the same rules apply here. People need a reason to watch.
8. Entertain
A secret power of alumni engagement can be entertainment. If you can create content that inspires people, stories that interest them, you will see a higher rate of engagement. If your social media is currently filled with announcements and giving requests, it might be time to think bigger.
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9. Alumni Sporting Events
Having alumni come back to participate in a sporting event against current students can be a neat way to keep them engaged and to have some fun!
10. Alumni Spotlights
If you’re looking for content for your social media channels and private alumni network, how about alumni spotlights? These can showcase the life and accomplishments of existing alumni with great storytelling (text and/or video). It gives alumni an incentive to share your stories about them and their peers.
11. Run a Survey
Instead of guessing at what alumni want, why not ask them? You could run a survey to find out what people are looking for and be open to new ideas about alumni engagement.
12. A Job Board
For your current students looking for internships or their first careers, a job board that’s populated by alumni can provide a way to access great career opportunities and give them a leg up to get their career started.
13. Alumni Entrepreneur Program
If you have alumni who are entrepreneurs, they may be willing to sign up to mentor entrepreneurial students.
14. Offer Lifelong Learning
This has been a theme through this post, but it really is a big part of the future of alumni relations. However you offer lifelong learning, it can and should be a part of your alumni engagement strategy.
15. Reunions
The alumni reunion is a tried and true way of engaging alumni. People love to come back to their alma mater to walk the old stomping’ grounds and reminisce. A homecoming is the most common way to accomplish this, and it’s often done in September or October to coincide with new students coming into the school.
Alumni Relations Initiatives: Examples to Inspire
An alumni relations initiative refers to any program, event, or effort specifically designed to engage and strengthen ties with an institution’s alumni community. These initiatives aim to foster a sense of belonging, keep alumni informed, and encourage continued involvement in the life of the school or university. Here are some real-life examples of alumni relations initiatives that stand out:
1. Kent State's Care Calls to New Graduates
Kent State University launched Care Calls, where staff and faculty personally called recent graduates to check in, offer congratulations, and provide information on alumni resources and support.
2. Next-Gen Platform Takes Alumni Engagement to New Level
Punahou School earned a CASE Circle of Excellence Award for its cutting-edge alumni engagement platform, built in partnership with Almabase. The platform brought together events, volunteer opportunities, career networking, and alumni directories-all in one easy-to-navigate space.
3. Undercover President Meets Alumni in Their Workplaces
St. Lawrence College took a bold and refreshingly personal approach to alumni relations by sending their college president undercover to visit alumni at their workplaces.
4. Connecting Students and Alumni Through Externship Experiences
William & Mary's innovative approach to alumni engagement involved facilitating externship experiences that connected current students with alumni in their professional environments.
5. TCU Fair Connects Alumni and Supports Scholarships and Alumni-Owned Businesses
Texas Christian University (TCU) brought alumni together with their Horned Frog Vendor Fair, shining a spotlight on alumni-owned businesses and giving back to the community through scholarships.
6. Thompson Rivers University’s New Alumni Welcome Reception
At Thompson Rivers University, the New Alumni Welcome Reception gave fresh graduates a chance to celebrate with family, friends, faculty, and fellow alumni.
7. The Aston for Life Platform
Aston University introduced the Aston for Life platform to provide its alumni with a centralized hub for personal and professional development.
8. Ask an Alum: Using AI as an Engagement Tool
The London School of Economics and Political Science (LSE) took a forward-thinking approach to alumni engagement by integrating artificial intelligence into their "Ask an Alum" program.
9. Young Alumni Opportunity Fund
Stanford University has been putting the power of alumni engagement directly into the hands of its recent graduates through the Young Alumni Opportunity Fund.
10. USask Golden Grads Program
At the University of Saskatchewan (USask), the Golden Grads Program is a heartfelt tribute to alumni who graduated 50 years ago.
Best Practices for Any Successful Alumni Relations Program or Initiative
No matter how creative or ambitious your alumni initiative is, a few foundational practices can go a long way in making sure it actually connects with your community.
- Survey Your Alumni: This helps you prioritize what alumni actually respond to, not what you think they want.
- Segment Your Audience: Treat young alumni, mid-career professionals, and retirees differently.
- Build Peer-to-Peer Momentum: Create alumni champions or ambassadors for different regions, industries, or class years.
- Integrate with Student Life: Make alumni relations part of the student experience before graduation.
- Celebrate Milestones: Spotlight reunions, professional achievements, new parents, or business launches.
- Measure and Adjust: Track KPIs like event attendance vs. registration, digital engagement, and volunteer sign-ups.
Things to Avoid When Setting Up an Alumni Relations Initiative
Even with the best intentions, some common missteps can hold your initiative back.
- Don’t Launch Without Clarity: Alumni need to understand why your initiative exists and why now, as well as what they are gaining from participating.
- Avoid Asking Before Giving: Offer value first, whether it's through mentorship, events, or learning opportunities.
- Don’t Rely on One-Size-Fits-All Engagement: Segmentation and personalization should be central to your communication and promotion efforts.
- Neglecting Internal Collaboration: Sync with career services, student affairs, and advancement for richer programming and outreach.
- Minimal Post-Event Follow-Up: Follow up with a thank-you, share event highlights, and suggest a next step.
Virtual Alumni Engagement Strategies
In a digital age, it’s crucial to use different mediums like video to catch your alumni’s attention. Get creative when thinking about alumni engagement ideas that use video. You can do things like video invitations to reunions or other events, personalized video messages for birthdays or other milestones, and encourage alumni to create and share their own videos. If you want to highlight the accomplishments of particular alumni, you can interview them and put together a short video that can be shared in e-newsletters or on social media. Here are some virtual alumni engagement strategies:
- Virtual Alumni Webinars: A powerful way to virtually bring the expertise of industry-leading professionals to alumni no matter where they are in the world.
- Virtual Happy Hours for Alumni: A relaxed and enjoyable way to connect among those who are working remotely or spread across different time zones.
- Highlighting Alumni Career Journeys: Via blog series, videos or podcasts is an inspiring way to build community and demonstrate the value of your alumni network.
- Virtual Training Events: An impactful way to engage alumni while supporting their professional development.
- Virtual Roundtable Discussions: High-impact, small-group discussions connecting alumni with executives or internal teams.
Personalization: The Key to Success
It’s no surprise that personalization is key in alumni engagement. People across all generations have come to expect personalized engagement and messaging from retailers and service providers. Using available data is key to giving alumni a better, more personalized engagement experience. Automate the tracking of digital interactions that you have with your alumni to get valuable information that you can use to create more personalized opportunities for engagement going forward.
Catering to Different Interests and Demographics
One way to foster a welcoming and equitable alumni engagement program is to establish alumni networks or affinity groups that cater to specific demographics or shared interests. These groups can provide a community for alumni of different backgrounds, race, nationality, religion, sexual orientation and gender to connect, network, and support each other.
Measuring Alumni Engagement
While in the past, alumni engagement was measured almost exclusively by events attended and donations made, today there are new standards being set. Alumni engagement, like so many communications strategies, relies in part on a steady flow of communication that provides the baseline and keeps your graduated students in the know about the institution. It’s essential to track metrics like event participation, donations, volunteerism and digital engagement.
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