Allied Universal: Empowering Security Professionals with AI-Driven Solutions and Flexible Opportunities
Allied Universal stands as a leading global security and facility services company, providing tailored solutions, cutting-edge smart technologies, and unparalleled customer relationships to a vast clientele, including over 400 of the FORTUNE 500. With operations spanning 100 countries, Allied Universal is a major employer, ranking as the third-largest private employer in North America and seventh worldwide, boasting an annual revenue of approximately $20 billion. The company's core mission revolves around serving and safeguarding customers, communities, and people.
Leveraging AI for Enhanced Security Operations
Allied Universal has been recognized for its innovative approach to security and facility services, particularly its advancements in artificial intelligence (AI). The company's AI-powered programs, HELIAUS®, Live Interactive Support AI (LISA), and Mercury, have garnered ASTORS Homeland Security Awards from American Security Today magazine. These awards acknowledge industry leaders in various sectors, including physical and border security, cybersecurity, emergency preparedness, law enforcement, and first responders.
Mark Mullison, chief technology officer at Allied Universal, emphasized the significance of these awards, stating that they "reflect our commitment to building a platform that helps us deliver phenomenal outcomes." He further added, "Together, we'll keep innovating to make the world a safer place."
ASTORS Award-Winning AI Solutions
HELIAUS: Revolutionizing Workforce Management
HELIAUS, Allied Universal's AI-powered workforce management solution, received the ASTORS award in the category of best security workforce management tool. This innovative solution enhances security operations by bringing post-orders to life and acting as a "virtual coach" for front-line security professionals. HELIAUS ensures that security personnel are in the right place, at the right time, and performing the right tasks.
By leveraging AI, HELIAUS can predict potential issues at a given site and offer recommendations to improve outcomes. Sites utilizing HELIAUS AI have experienced, on average, a reduction of over 20% in security and safety incidents compared to sites without the AI.
Read also: The Foundation of Lisa Desjardins' Success
LISA: Enhancing Support and Efficiency
LISA, Allied Universal's Live Interactive Support AI, was awarded the ASTORS award for best machine learning, artificial intelligence, and best mass notification system. This solution is available 24/7 to Allied Universal staff through a web portal and text messaging. LISA automates scheduling, manages call-offs, and assists in resolving timekeeping and payroll discrepancies, along with other administrative tasks.
LISA enhances the efficiency of branch employees while making front-line security professionals feel more supported and connected.
Mercury: Empowering Mobile Communication
Mercury, Allied Universal's mobile technology product, won the ASTORS award for best mobile technology product. Through mobile devices at client sites, Mercury enables Allied Universal to reach out to front-line security professionals personally and securely. It supports interaction with employees through tasks, messages, and chats related to safety, employee engagement, training, compliance, and workforce management automation.
Mercury has enabled Allied Universal to drive better safety and compliance outcomes while helping front-line security professionals feel more connected.
Empowering Employees with Flexibility and Earning Potential
Allied Universal recognizes the importance of flexibility and earning potential for its employees. The company offers various programs and tools to empower employees to take control of their schedules and increase their income.
Read also: Kudrow's Rise to Comedy Stardom
Claim a Shift: Flexibility and Increased Earnings
The Claim a Shift program allows employees to pick up extra hours that fit their lives and get paid more for stepping up. This program puts the power in the hands of employees, allowing them to control their schedules and earn more on their terms.
Shift opportunities are often presented to employees when they clock in, but they can also take the initiative to claim shifts through LISA. The process is quick, convenient, and flexible, allowing employees to stay on top of their schedules and take control of available work opportunities.
Employees can opt into text messaging from LISA to claim their next post with a quick reply, providing a super simple way to Claim a Shift. They have the ability to customize how often LISA texts them, ensuring they are in control.
Employees can use the Mercury app on their job site phone or download Mercury Personal Edition to their own device to manage their schedules and claim shifts.
Referral Programs: Rewarding Talent and Business Leads
Allied Universal has designed two additional programs to help team members make more money: Refer a Business and Refer a Friend.
Read also: From Sports to Sidelines: Lisa Salters' Career
The Refer a Business program rewards employees for providing leads that result in new business for the company. If an employee has a lead, they can get paid for referring the business to Allied Universal.
The Refer a Friend program rewards employees for referring individuals to bonus-eligible roles within the company. If the referred individual is hired, the employee could receive a reward.
tags: #lisa #allied #universal #services
