Pace University Student Portal: Your Comprehensive Guide

Welcome to Pace University! This guide provides essential information for navigating the Pace University Student Portal, a crucial tool for accessing academic resources, financial aid information, and university updates. Whether you're a new or returning student, understanding how to use the portal effectively will enhance your Pace experience.

Activating Your Pace Portal Account

Before accessing any Pace University online systems, you must activate your account. This is a one-time process. Student Pace Portal accounts are automatically generated when a student is accepted to Pace, while faculty and staff accounts are generated after initial hiring paperwork is processed.

Locating Your Username:

Go to the Pace University Directory.
Type your First and Last name in the Name textbox.
Select Applicants (for students) or Faculty/Staff in the Person Type textbox.
Click Search.
After receiving results, click View Details next to your name.
Write down your Username.

Setting Your Initial Password:

The initial password format for new accounts is your first and last name initials (lower-case), followed by a hyphen, and then your date of birth in MM-DD-YYYY format (with hyphens between month, day, and year).

Example: If your name is John Doe, and you were born on January 3, 1998, your initial password would be jd-01-03-1998. Passwords are case sensitive.

If the system does not accept your initial password, it may be because the date of birth is missing or was added AFTER the account was created. In that case, try replacing your birth date portion of the initial password with your 9-character University ID.

Account Activation Steps:

Go to the Pace Portal login page.
Enter your Username.
Enter your initial password.
Follow the prompts to set up your new password and security questions.
Click Save and then click Continue.
Log out when you are done.

Note that users can only change their passwords once in a 24-hour period.

Navigating the Pace Portal Interface

Once you have successfully logged in to the portal, you will be brought to your student portal page. Your portal page is divided into tabs, channels and columns. The Pace Portal provides access to a wealth of information and resources:

Tabs: Located at the top of the page, tabs organize information into categories such as "Students," "Faculty," and "Staff."
Channels: These are smaller boxes within each tab that provide quick access to specific tools and information.
Columns: The layout of the portal is often divided into columns to help organize the various channels and information.

You will use the Pace Portal to access information about Pace activities, events, and news. In addition, the Portal will give you access to your courses, accounts, financial aid, registration, grades, and much more!

Key Functions of the Pace Portal

The Pace Portal provides access to a wide range of essential functions:

Course Registration

Click on the Students tab, which is located in the upper left column, then click on Registration and Grades.
Select the Register, Add or Drop Classes link.
Using the drop down menu, select the appropriate semester and click submit.
If you know your course reference number(s) (CRNs), enter the CRNs in the boxes on the Add Classes Worksheet and click Submit Changes.
If you do not know your CRN, click the Class Search button in order to look up courses in the class schedule.
In order to search, you must select a Subject from the drop down menu. You can refine your class search by specifying all your criteria for a subject, then click Class Search. A list of all classes that meet your criteria will display.
Choose your classes by clicking the box to the left of the course title. Please note: a checkmark will appear and you may click on multiple boxes at the same time.
Click Add to Worksheet at the bottom of the page. Your current worksheet will populate with the courses you selected.
You may continue to select courses before registering. You will be registered for all courses selected when you click on the Submit Changes button.
If a class is not available or you have selected classes with the same days and times, a warning/error message will appear with that explanation.
When you have finished searching the class schedule and adding classes, click on the Back to Home tab at the top left corner of the Register, Add, or Drop page. It will take you back to the Pace homepage.

Accessing Financial Aid Information

Students can access their financial aid package online directly from their MyPace Portal account. You can also view a PDF guide on how to review and accept your financial aid. If you have been selected for verification, you can view the specific documentation required on the MyPace Portal.

Read also: Your Guide to Pace Orientation

Viewing Grades and Academic Records

The portal allows students to view their grades, unofficial transcripts, and other academic records. This information is typically found within the "Student" tab under the "Registration and Grades" section.

Important Checklist Items for Accepted Students

As an accepted student, there are several important steps to complete:

Pay Your Tuition Deposit: You must pay the tuition deposit before you are able to register for classes. This can be done through the Undergraduate student dashboard or Graduate student dashboard.
File Your Financial Aid: The University’s FAFSA code is 002791. Federal loans are offered in both a subsidized loan and an unsubsidized loan option depending on need. If you have been selected for verification, there may be some additional documents you must submit before your financial aid can be processed.
Register for Classes: Registration opens several weeks before the semester begins. If you have not yet paid your tuition deposit, make sure to do so prior to communicating with your advisor. Please check your program page for start dates.
Complete the Online Seminar: New students may be required to complete an online orientation. Check the program page to see program requirements.
Consider Applying for PLA Credit: You may be eligible for Prior Learning Assessment (PLA) credit for life/work experience gained from opportunities such as conducting training programs, creating company manuals, extensive volunteer work, and active involvement in political campaigns and/or public performances. Interested students must first meet with your advisor in the Adult and Continuing Education Office of Adult Academic Programs and Services to determine eligibility for PLA.
Mathematics and English Placement Exam: Some students may be required to take a placement exam for us to determine the best math and English courses for you. You will be notified by admissions if it is necessary to take a placement exam. There is no fee for either exam.

Additional Resources and Information

Technology Requirements

Please review the list of technology requirements for Pace Online students which will fully prepare you for your first semester as an online student.

Accessing Courses

All courses can be accessed through Classes. Courses open the first day of class so you will not see them listed on Classes until then.

Student IDs

Students - Please bring with you a print-out of your current schedule or a paid bill from the Office of Student Assistance along with a government issued ID (driver’s license, passport, etc) to obtain a new ID card.

Read also: A Guide to Pace Tech

One Card Office Location and Hours of OperationNew York City1 Pace Plaza - B LevelNew York, New York 10038Please call the ID Office at (212)346-1812 to schedule an appointment.Hours: Monday - Friday: 9-5pm

All students, staff and faculty being serviced at the counter will be required to wear face coverings. Individuals waiting for service will be required to remain 6 feet apart. Partitions, floor markings, and signage will be utilized to keep the Auxiliaries staff, students, staff, and faculty safe and provide direction at the counter.

Library Services

View our YouTube videos for more information about our library resources. Students can also access the online student library resource guide. Pace Online: Library Distance Education Services Guide.

Student Involvement

Whether it’s through a graduate organization or a student club, Pace students are active participants in our campus community.

Troubleshooting Common Issues

"Credentials not recognized" error: If you receive this error message, contact ITS at (914) 773-3333 to reset your password.
Forgotten Password: For student's who have forgotten their password please go to the adam.pace.edu page. For faculty or staff who have forgotten their password please go to the adam.pace.edu page.

Getting Help and Support

If you encounter difficulty using the Pace portal:

Log on to the ITS Help Desk and enter a job ticket.
Visit a Computer Resource Center for assistance.
Call the ITS Help Desk at (914) 773-3333 or extension 33333 on campus.

For questions about financial aid, please be sure to specify which Pace Online program you are enrolling in to receive specific answers to your questions. To learn about BankMobile disbursements, the official financial aid distribution company at Pace, visit our Auxiliary Services page.

Guest Access to Pace Resources

ITS offers a self-service system for students, faculty, and staff to generate guest accounts. Students, faculty, and staff sponsors can request accounts for people who are visiting Pace University for a limited time.

Wireless-only guest access: If all you need is wireless-only guest access, please PACE-GUEST webpage.
Advanced Access for guests (Pace Staff/Faculty Sponsors Only): For more advanced access, sponsors must go to the IT Resource Access Request site and follow the login instructions using their Pace Portal Username and Password. Once logged in, a sponsor can either request a new account, or make changes to accounts that have already been requested by them. To request space to host web documents, a valid e-ail account is required.

Security Measures: Duo 2-Factor Authentication

Faculty, staff, contractors, and students will be prompted to enter an additional passcode to complete their 2-factor authentication to gain entry into Pace Portal. All faculty, staff, contractors, and students are required to use Duo 2-factor authentication. Note: The generated passcode can only be used once.

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