Navigating UCLA Clinical Laboratory Services: A Comprehensive Guide

UCLA Clinical Laboratory Services provide a wide array of diagnostic testing services for the Westwood and Santa Monica sites, affiliated outpatient clinics, and physician offices. Most lab tests performed are ordered for a patient by the patient's healthcare provider. This article aims to provide a detailed overview of these services, including locations, hours, procedures, and important information for patients.

Locations and Hours of Operation

UCLA offers multiple locations for clinical laboratory services to provide convenient access for patients. These locations include:

Westwood - 200 UCLA Medical Plaza, Suite 145 Laboratory: Located at 200 Medical Plaza, Suite 145, Los Angeles, CA 90095, this laboratory can be reached by phone at 310-267-8100 and by fax at 310-794-1571. The hours of operation are:
- Monday to Friday: 6:00 am to 7:00 pm
- Weekends (Saturday/Sunday) and Holidays: 7:00 am to 3:30 pm, except Thanksgiving Day, Christmas Day, and New Year's Day.
Outpatient Phlebotomy Sites: In addition to the main laboratory, outpatient phlebotomy services are available in Westwood at the 100 and 200 Medical Plaza Buildings and at 1245 16th St., Suite 220, Santa Monica, CA 90404.
UCLA Health Westlake Village Laboratory

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The Ashe Center Lab: Located within the Ashe Center. Lab Hours are:
- Monday: 8am-4:30pm
- Tuesday: 8am-4:30pm
- Wednesday: 8am-12pm, 2pm-4:30pm (Closed 12-2pm)
- Thursday: 8am-4:30pm
- Friday: 9am-4:30pm
Please call (310) 825-4981 if you have any questions about our current hours.

Accessing Laboratory Services

Ordering and Availability of Lab Tests

Most lab tests performed are ordered for a patient by the patient's healthcare provider. Lab orders are generally placed and released by your ordering provider. Your doctor or treatment team is the best resource for order status confirmation.

Appointments and Walk-in Services

UCLA provides walk-in services for patients requiring specimen collection, blood draws (phlebotomy), urine samples, and other laboratory services. With the exception of UCLA Health Westlake Village Laboratory, all other Clinical Laboratory locations do not currently accept appointments.

Virtual Check-In System

Outpatient Labs offer a VIRTUAL CHECK IN system! It is possible to Join the VIRTUAL LINES ahead of time for labs using your smart device via the following options:

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TEXT: Text the lab location below to 818-405-9813 burlwoodlandhills. You will receive a text message and alerts to confirm your place in line.
KIOSK: Join the line in person (located at the lab sites) or virtually using your smart device by clicking the link: Join the line virtually. You will receive text messages and alerts to confirm your place in line.
QLESS App: Download and join the line on the go! Search for Qless in your app store, download the app and search for the following lab locations: BURL Woodland Hills

Ashe Center Lab Visit

No appointment is needed for a Lab visit at The Ashe Center. However, a valid order from an Ashe Center provider is necessary to be seen or to make an appointment. Check in at the Lab/Radiology reception window at the rear of the 1st floor. You do not need to check in on the other iPad kiosks or clinic stations on the 1st floor for a Lab visit. Proceed directly to the Lab at the rear of the building to use the designated Lab check-in kiosk.

Specimen Drop-Off

I need to drop something off at the lab. With the exception of 100 UCLA Medical Plaza, Suite 245, all other draw stations will accept specimens that are being dropped off for processing and testing.

Test Results and Medical Records

Accessing Results

While every test has a specific turnaround time, the lab releases results to CareConnect as soon as they become available. If you have questions about a specific result, the Clinical Lab encourages you to reach out to the ordering physician to determine the latest status of that order. I would like to see if my lab orders are available in CareConnect. I was recently drawn at your location. My provider is unable to view one of my lab results.

Most blood and urine test results will be released for viewing on MyStudentChart within 3 business days of being finalized. Your provider will only contact you if your results are sensitive, clinically significant, or require further testing. If you do not see a particular result or if you have questions, check the Medical Records section of the MyStudentChart. If you do not see your results, you can contact your clinician by sending a secure message using MyStudentChart. For lab results that need to be sent to a non-Ashe Center clinician, you can print your own results from the Medical Records section to give to your provider or submit a request for your Medical Records to be sent directly to your provider.

Requesting Copies

I would like to request a copy of my test results or medical record.

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Important Information for Patients

BruinCard

Please bring your BruinCard to your appointment

Fasting Labs

FASTING LABS: Avoid all food and drinks except water 9 hours before your blood test. You may continue to take your prescription medication.

Sharps Disposal (Off-site)

Disposable sharps should NOT be brought to The Ashe Center Lab or Bruin Health Pharmacy. Students should instead use the following designated location on campus: WEST LOS ANGELES UCLA SAFE CENTER 550 Charles E. Young Dr., LA Operating Hours: Thursday, Friday & Saturday: 8 AM - 2 PM How to Dispose of Sharps

Services Provided

The UCLA Clinical Laboratory provides a comprehensive suite of diagnostic testing services, including:

Specimen collection
Blood draws (phlebotomy)
Urine samples
Point-of-care testing services in inpatient and hospital-based outpatient locations.

For testing not performed by the laboratory, selected referral laboratories are utilized. The division also actively supports clinical research activities. A wide variety of laboratory tests, including self-collection options Lab Instructions

Accreditations and Licensing

The UCLA Clinical Laboratory is licensed by the State of California, accredited by the College of American Pathologists, and holds CLIA certification for all testing locations.

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