UCLA Health: Mission, Values, and Commitment to Healing Humankind
UCLA Health stands as a beacon of medical advancement and compassionate care, deeply rooted in a rich history of pioneering treatments, drug discoveries, and clinical innovations. Its mission is clear: to deliver leading-edge patient care, research, education, and community engagement. This commitment is driven by a vision to heal humankind, one patient at a time, by improving health, alleviating suffering, and delivering acts of kindness.
A Legacy of Breakthroughs and Recognition
UCLA Health's heritage is marked by consistent breakthroughs and industry honors. Year after year, its team members have been at the forefront of medical progress, establishing a foundation for an even more exciting future. From pioneering treatments to groundbreaking drug discoveries and clinical innovations, UCLA Health has consistently pushed the boundaries of medical science.
Core Values: The Foundation of UCLA Health
UCLA Health's actions are rooted in its core values, which serve as guiding principles for all its endeavors. These values ensure a consistent commitment to excellence and a patient-centered approach:
- Integrity: Upholding the highest ethical standards and leading by example, acting in a credible and trustworthy manner, and staying true to what they believe.
- Compassion: Demonstrating empathy and understanding in every interaction, providing comfort and support to patients and their families.
- Respect: Valuing the dignity and worth of every individual, fostering an environment of inclusivity and mutual understanding.
- Teamwork: Recognizing that collective insight and action produce greater results than individual efforts, facilitating the exchange of information, expertise, and skills to optimize resources and generate the highest quality outcomes.
- Excellence: Striving for the highest standards of professionalism, quality, and expertise in all aspects of healthcare delivery.
- Discovery: Embracing creative and diverse thinking, consistently evaluating perspectives, re-defining problems, and seeking opportunities to identify, test, and implement new solutions that produce desired outcomes.
The CICARE Approach: A Humanistic Touch
UCLA Health employees are committed to the UCLA CICARE approach, ensuring a consistent and compassionate experience for every patient, family member, and colleague. CICARE embodies a humanistic approach to healthcare, focusing on building connections and fostering trust. The elements of CICARE include:
- Connect: Making a personal connection with the individual.
- Introduce: Clearly stating your name and role.
- Communicate: Explaining the plan of care.
- Ask: Inquiring about needs, questions, or concerns.
- Respond: Addressing questions and concerns promptly and thoroughly.
- Exit: Concluding courteously with an explanation of what to expect next.
This approach fosters an environment of change and growth that benefits patients and the broader community.
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Nursing at UCLA Health: A Commitment to Excellence
UCLA Health Nursing is guided by a philosophy that supports the professional nurse while nurturing their intellect, heart, soul, and imagination. In accordance with the American Nurses Association (ANA), the organization supports the role of the professional nurse guided by the ANA Bill of Rights and the principles of the UCLA Health vision, values, and commitment to care.
Nursing's Relationship-Based Care Model establishes a partnership between the nurse, patient, and family and includes values such as compassion, respect, and a commitment to patient care. Nursing excellence is at the forefront of UCLA Health's outstanding patient care.
UCLA's Broader Mission: Education, Research, and Public Service
UCLA Health is an integral part of the University of California, Los Angeles (UCLA), an institution firmly rooted in its land-grant mission of teaching, research, and public service. This broader mission informs and enriches the work of UCLA Health.
- Academic Freedom and Open Inquiry: UCLA is committed to academic freedom in its fullest terms, valuing open access to information, free and lively debate, and freedom from intolerance.
- Diversity and Inclusion: UCLA embraces diversity, equity, and inclusion in all forms, recognizing that openness and inclusion produce true quality. The university does not tolerate acts of discrimination, harassment, profiling, or other conduct causing harm to individuals based on personal characteristics.
- Learning and Teaching: Learning and teaching at UCLA are guided by the belief that students and teachers belong to a community of scholars, dedicated to providing students with a foundational understanding of a broad range of disciplines followed by the opportunity for in-depth study.
- Discovery and Innovation: Discovery, creativity, and innovation are hallmarks of UCLA. As a leading research university, UCLA is committed to ensuring excellence across a wide range of disciplines, professions, and arts while also encouraging investigation across disciplinary boundaries.
- Civic Engagement: Civic engagement is fundamental to UCLA's mission as a public university. Located in one of the world’s most diverse and vibrant cities, UCLA reaches beyond campus boundaries to establish partnerships locally and globally.
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