Workday Learning Self-Registration: A Comprehensive Guide
Workday Learning is the online learning management system (LMS) utilized by the Oregon Department of Human Services (ODHS). It serves as a central hub for accessing state-offered training, encompassing areas such as licensure, continuing education, and job requirements. For partners of ODHS, creating a Workday Learning account is a prerequisite for participating in these valuable training opportunities. This article provides a comprehensive guide to self-registration within Workday Learning, focusing on Extended Enterprise Learners (EELearners) and covering account creation, password reset procedures, and support resources.
Understanding Extended Enterprise Learners (EELearners)
Within the Workday Learning ecosystem, EELearners constitute a specific category of users. This group encompasses providers, contractors, volunteers, students, and other non-state affiliates who require access to ODHS training resources. The self-registration process outlined below is specifically tailored for these EELearners, enabling them to independently create accounts and gain access to relevant learning materials.
Creating a New EELearner Account in Workday
The initial step in accessing Workday Learning is the creation of a new EELearner account. To initiate this process, follow the instructions provided within the Workday Learning platform. It's important to note that requests for new accounts are subject to review and approval, which may take one to two business days. Therefore, it's advisable to submit your registration request with sufficient lead time to ensure timely access to training materials.
Resetting Your Password
In the event that you forget your password or encounter issues logging into your Workday Learning account, a self-service password reset option is available. This feature allows you to quickly and independently reset your password, restoring access to your account and learning resources. Follow the instructions provided within Workday to initiate the password reset process.
Accessing Support Resources
Workday Learning offers a range of support resources to assist users with navigating the platform and resolving any issues they may encounter. These resources include:
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Workday Knowledge Articles
Workday's built-in search functionality provides access to a comprehensive library of knowledge articles. To search for information, simply type a few keywords into the search bar located at the top of the Workday interface. The "Articles" section will display related topics, offering guidance and solutions to common questions. When searching, it's recommended to use concise keywords rather than complete course names, as Workday's search function is optimized for keyword-based queries.
Overview of Workday Learning Course
For users seeking a foundational understanding of Workday Learning, a self-paced online course titled "Overview of Workday Learning" is available. This course covers essential topics such as locating assigned learning and signing up for courses. It provides a structured introduction to the platform's features and functionalities, empowering users to effectively navigate and utilize Workday Learning.
General Navigation Guide
Workday's user interface undergoes periodic updates and changes to enhance user experience. To assist users in adapting to these changes, a "General Navigation" guide is provided. This guide illustrates how to navigate Workday following recent updates to its appearance and layout. It offers step-by-step instructions and visual aids to ensure users can seamlessly move around the platform and access desired resources.
Certificate of Completion Instructions
Upon successful completion of a course within Workday Learning, users may require a certificate of completion for record-keeping or professional development purposes. Instructions on how to print a certificate of completion are readily available within the platform. This feature allows users to demonstrate their accomplishments and maintain a record of their learning achievements.
Addressing Training-Related Questions and Support Needs
For inquiries regarding specific training requirements or course selection, it's recommended to first consult with your manager or program contact. They can provide guidance on the necessary training for your role or professional development goals. If additional support is needed, reach out to your Affiliation Manager. If you are unsure of who your Affiliation Manager is or they are unavailable, contact the appropriate program resource for assistance. By utilizing these support channels, you can ensure that your training-related questions are addressed promptly and effectively.
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