WTAMU Student Medical Services: A Comprehensive Guide
West Texas A&M University (WTAMU) prioritizes the health and well-being of its students. To that end, the university offers a range of medical services through its Student Medical Services, located in Virgil Henson Activities Center, Suite 104. This article provides a detailed overview of the services offered, eligibility, costs, and other relevant information.
Accessing Medical Care
Students are covered for general primary outpatient medical care at the Office of Medical Services, located in Virgil Henson Activities Center, Suite 104. The clinic is open Monday through Friday, and appointments are required. To make an appointment, please call 806-651-3287.
Staff and Services
Medical Services is staffed with a board-certified family physician, two nurse practitioners, two registered nurses, and a registered X-ray technician. This team of professionals is equipped to handle a variety of medical needs.
The services provided include:
- General primary outpatient medical care
- Lab services (minimal charges apply)
- X-ray services (minimal charges apply)
- Pharmacy services (minimal charges apply)
- Minor procedures (minimal charges apply)
There is no charge for office visits.
Read also: Academic Navigation at WTAMU
Insurance and Costs
Student Medical Services is filing insurance claims and students are encouraged to bring their insurance cards to each visit. Student health insurance is available for students at a moderate cost. Information is available through the Office of Medical Services.
Eligibility
Students are eligible for services through payment of the Student Health Fee each semester they are enrolled. Eligibility begins on the first day of the semester and ends on the last day of finals. The Student Health Fee covers all office visits with providers.
Measles Information
There is a measles outbreak in Texas that is spreading. There are confirmed cases in the West and East Texas areas with at least 3 reported cases in Lubbock County. As of February 26, 2025, there are no reported cases for Potter and Randall counties.
Measles (rubeola) is a highly contagious virus that spreads through coughing and sneezing. *A booster shot is not needed. If you have immune system issues or are pregnant you should not get the vaccine.
Additional Resources at WTAMU
Beyond Student Medical Services, WTAMU offers a wide array of resources to support student success and well-being:
Read also: Student Accessibility Services at USF
- University Bookstore: Owned and operated by the University, the University Bookstore is located in the Jack B. Kelley Student Center. The bookstore stocks all texts and supplies required for class work, as well as personal and specialty items such as WTAMU clothing.
- Buffalo Gold Card: All students receive an ID card their first semester at the University.
- Career Services: Career Services also provides guidance to undergraduate students, graduate students and alumni who seek help with formulating and implementing career plans. Working in a part-time job for some students is vital for them to help pay for college.
- Experiential Education (Internships): Experiential Education, also known as Internships, combines traditional on-campus academic work with practical on-the-job training or experience in a student’s major prior to graduation. Students who qualify for internships are assisted in finding paid internships, when possible, which are either full- or part-time, that provide hands-on applications of classroom experiences. Academic credit may be available for some work experiences.
- Kids Kollege: Kids Kollege, located in Virgil Henson Activities Center, Room 116, is a state-licensed child-care facility that serves the University and surrounding communities year round. Children between the ages of 18 months and 5 years are eligible to register. Kids Kollege provides classrooms for ages 18 months to 2 years, 2 years, 3 years and 4 to 5 years.
- Open Access Computer Lab: The Open Access Computer Lab, located in Hastings Electronic Learning Center, is available to all WTAMU students 24 hours per day, five days a week. Weekends and University holiday schedules are different; check with the computer lab for availability. A valid WTAMU ID is required to use the Open Access Lab. The lab contains IBM-compatible and Macintosh computers. Students are assigned a log-in ID and default password on their first visit to the lab. As they log in the first time, students must change their password and use the new password for each subsequent visit.
- ESLI University Language Center: The ESLI University Language Center, located in the Old Student Union Building (SUB), prepares students in intensive English training for entrance to the University. Students may enroll and begin study in ESLI courses at any time during fall or spring semesters or summer sessions. One I-20 for both intensive English and the University degree program of choice is issued. Students without a TOEFL score have a better chance of obtaining an F1 student visa, because the intensive English program and the degree program are continuous. The ESLI program is intensive with 25 hours of instruction each week in reading, writing, listening, speaking, grammar and vocabulary. ESLI techniques include cultural context students need by involving them in academic excursions, conversation partners, friendship families and recreational activities. ESLI has caring, empathetic directors and teachers who provide a friendly, professional and individualized learning environment. They also assist students in airport pick up, banking procedures and general orientation. All activities are part of the interactive immersion in the ESLI program. Prospective students should contact the International Student Office for more information and an application.
- Judicial Process: The judicial process at West Texas A&M University is designed to hold students accountable for behavior deemed unacceptable, to educate students to make better choices and to provide students with due process, as defined by the law.
- Academic Labs: To aid in academic success, labs are available in writing and mathematics. Each lab is operated by its academic department and staffed with graduate teaching assistants and upperclassmen who have excelled in their work. The labs are designed to assist students who are having difficulty with class assignments in any classes taught in the department. A combination of computer software, textbooks and one-on-one assistance is used to help students.
- Leadership Programs: Leadership skills are essential to career success and are skills that will last long after the college experience. WTAMU offers various leadership programs to assist students in developing these critical skills. Students are invited to join Leadership Board, an organization devoted to promoting the value of leadership on campus. This goal is accomplished through numerous programs and retreats designed to encourage discussion and education about leadership principles.
- Parking Permits: Any car parked on campus must have a parking permit or risk being ticketed. Parking is enforced 24 hours a day, seven days a week. Permits are good for an entire academic year ending in August. Students, faculty and staff members are required to register their vehicles and obtain a parking permit at which time they will be furnished a copy of the University’s traffic rules.
- University Police Department (UPD): The University Police Department (UPD) is a full-service police department dedicated to serving the needs of the University community. Highly trained police officers investigate all offenses occurring on University property and have jurisdiction throughout Potter and Randall counties. UPD officers are available to assist with any problem 24 hours a day, seven days a week.
- WTAMU Post Office: The WTAMU Post Office is located in the area between the Jack B. Kelley Student Center Food Court and the University Bookstore.
- Student Counseling Services: Student Counseling Services is located in the Student Success Center of the Classroom Center, Suite 116. It is staffed with licensed mental-health professionals who are available for regular appointments as well as for crisis intervention sessions. Any student who is experiencing emotional difficulties, such as worry, anxiety, depressed mood, grief, relationship issues, or any other emotional problem, is eligible for 10 free counseling sessions per year.
- Student Disability Services: Students with documented special needs or disabilities should contact the Office of Student Disability Services for assistance. Accommodations are determined on an individual basis.
- Supplemental Instruction (SI): Supplemental Instruction is an academic assistance program designed to increase student grades through the use of group study techniques. SI is offered primarily with history, political science, accounting, Spanish, biology and chemistry core classes. The Student Success Center is a one-stop, student-centered support community located on the first floor of the Classroom Center, just down the hall from the University Bookstore.
- Testing Services: Testing Services is responsible for coordination and administration of standardized tests. Registration materials for many standardized tests are available in the Office of Educational Services. Tests include ACT, CLEP, DANTES, GRE, LSAT, TSI Assessment, Residual ACT, Practice TExES, TExES and TOEFL. The Residual ACT is offered at the beginning of each semester to serve students who have not taken the examination or need to improve previous scores for admission purposes.
- Tutoring: Tutoring is available free of charge through the Office of Educational Services. Tutors are generally juniors, seniors or graduate students who have demonstrated exceptional knowledge in their subject area. Tutoring is available primarily in core curriculum courses. Staff includes a veteran who is a licensed professional counselor with experience in both personal and career counseling.
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