Navigating Montgomery College: A Guide to Finding the Right Phone Number
Montgomery College, committed to serving the needs of county residents and businesses, offers a wide array of resources. Whether you're a prospective student with questions about high school transcripts and test scores, or a current student navigating financial aid or billing, knowing who to contact is essential. This guide provides key contact information and directs you to the appropriate resources for your specific needs.
Raptor Central: Your First Stop
For general inquiries, including questions about admissions requirements like high school transcripts and test scores, start with Raptor Central. You can reach them at 240-567-5000 (press 2, then 5). Additionally, you can submit an online request form, start a virtual Zoom visit, or visit an on-campus location. Raptor Central serves as a central hub, connecting you with the information and resources you need to begin or continue your academic journey at Montgomery College.
Financial Aid Assistance
Financial aid can be a complex process. If you have questions about financial aid, the financial aid process, or important deadlines, Montgomery College's financial aid department is ready to assist. They can guide you through the application process, answer your questions, and help you understand your options. Contacting them directly will ensure you receive accurate and personalized assistance.
Accounts Receivable: Billing and Payments
The Accounts Receivable Office manages student billing, payments, and refunds. Understanding how to manage your account and resolve any holds is crucial for a smooth academic experience.
Understanding Account Holds
Holds on your MC student record can prevent future registration. The type of hold determines who you need to call to resolve it. Two common types of holds are Account holds and CL (collections) holds.
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Account Hold: This indicates that you have an outstanding balance, but it is less than $250.00. The hold will be lifted once the balance is paid.
Collections (CL) Hold: This signifies a more significant outstanding balance, typically more than $250.00, and it prevents future registration. To resolve a CL hold, you must contact the Maryland state collection unit to pay the debt in full.
It's important to address any holds promptly to avoid delays in registration. Note that Accounts Receivable cannot alter, remove, reduce, or forgive a balance. However, you may be eligible to apply for a Tuition Refund Appeal or an Involuntary Withdrawal, depending on your circumstances. The Office of Records and Registration will process your request.
Sponsor Billing
For students utilizing Sponsor Billing, information on the process can be found on the Payment Options for Credit Courses page. This resource provides details on how third-party payments are handled.
Records and Registration
The Office of Records and Registration handles requests related to academic records, transcripts, and withdrawals. If you need to request a transcript, update your personal information, or withdraw from a semester, this is the office to contact.
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Continuing Education and Workforce Development
Montgomery College offers a wide range of training courses to meet the needs of county residents and businesses. Contact the relevant department within Continuing Education and Workforce Development for inquiries about specific courses, registration, and program details. You will find many options to choose from.
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