Navigating the University of New Haven Student Portal: A Comprehensive Guide

The University of New Haven provides a comprehensive student portal designed to streamline access to essential campus services and information. This article will explore the key features and functionalities of the student portal, specifically focusing on the Campus Card and related resources.

The University of New Haven Campus Card: Your All-in-One ID

All students, faculty, and staff are issued a University of New Haven Campus Card, serving as a vital component of campus life. All students are required to have a current Campus Card and must keep the card with them when on campus to identify themselves as a member of the University community. The card includes the following features: picture ID, 16-digit ISO number, proximity chip, access to online and in-house University of New Haven library services, and optional paid access to dining, vending, and third-party vendor services. Some events may require ID to be displayed to gain entry. Once issued, the card is valid for 4 years or until you leave the University.

Obtaining and Maintaining Your Campus Card

As a new student or employee, one of the first steps is to obtain your Campus Card. A crucial part of this process is submitting your photo. All students and employees are required to upload a picture using the steps detailed at the top of this page.

Replacement of Campus Card

Your first card is issued at no charge; however, if lost or damaged (this includes cards damaged by hole-punching) there is a card replacement cost of $20. Lost or damaged cards will be replaced by the Campus Card Office in Bergami Hall room 143. The card office accepts Visa, Master card, Discover, Diners Club, and Apple pay. You can make lost/damaged card payment using Credit/Debit Card to pay for a replacement card.

It's important to protect your Campus Card as if it were a debit card. If you lose secure possession of the card, mark it as lost immediately through the eAccounts app. The University is not responsible for funds lost due to your card. If the card is lost, login to the eAccounts module or report the loss to the Campus Card office during business hours at 203.932.7062.

If your card is not working (door access or swiping at retail locations), you should stop by the office. Cards which are not damaged but are no longer working properly will be replaced free of charge if they are in good condition.

If you lose your card, it is important to lock it as soon as possible.

Charger Cash: Your Digital Wallet on Campus

Charger Cash is a pre-paid declining balance account accessed through your Campus Card. What is Charger Cash used for? Charger Cash is the primary fund for Vending, purchases made at Student Technical Support, and all 3rd party vendors, including the Campus Bookstore.

Adding Funds to Charger Cash

There are three ways to add money to the Charger Cash account on your card. (This account works at all locations that take the card, including Dining Services.) You may add money to your card online. You must log in eAccounts (we recommend using the mobile app (info found on our support site)) to use this method and pay with a credit or debit card (Visa/MasterCard). Individuals providing support to students can also make guest deposits this way. Deposits may also be made by check to the Bursar's Office.

Charger Cash and Printing Funds

While you cannot directly add money to printing funds, your Charger Cash balance will be used as a backup once you have run out. The University provides you with printing funds every semester that do not roll over.

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Utilizing Technology and Support Services

The University of New Haven offers a range of technological resources and support services to enhance the student experience.

Information Technology (OIT)

The Office of Information Technology is under the direction of the University's Chief Information Officer (CIO). The department coordinates all computing, networking, and telecommunication services for all University of New Haven community members.

Computing Facilities

Information Technology provides for the computing needs of both academic and administrative users by maintaining a number of computer labs. The largest installation of general use computers and printers is in the Marvin K. Peterson Library. Installed software includes web browsers, Microsoft Office, SPSS, and other university-standard software. There are Apple iMacs in the Library, Bartels Hall Lobby, and in the Beckerman Recreation Center on the 2nd floor.

Special-purpose computing facilities include the Industrial Engineering CAD/CAM lab in Buckman Hall, the Electrical Engineering lab in Buckman 203, the System Engineering lab in Buckman Hall, the Graphic Arts labs in Dodds Hall 203 and 207, the Mechanical Engineering Instrumentation lab in Buckman 223, the Math and Physics Department lab in Maxcy Hall, the Hospitality and Tourism lab in Harugari Hall 114, and the Environmental Science lab in Charger Plaza.

Student Technical Support

Student Technical Support provides free labor for hardware and software support on student-owned PCs and Macs, including hardware repair* and software installation**. Students needing replacement parts must obtain them, and our staff will install them. The University has a licensing agreement with Microsoft that provides all active students with free access to Microsoft 365, which can be installed on up to five devices, including smartphones and tablets. * OIT only replaces "accessible" components such as hard drives, batteries, and memory.

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Network Access

All registered students receive a University of New Haven network account. For example, first-year student John Smith registering in the Fall of 2020 has the network account name jsmit1. Conflicting names will be assigned a sequentially higher number that will follow the last name instead of 1. However, other network-based resources will no longer be available upon graduation or leaving school. The network account allows students to log in to any of the computers on campus (e.g., the Computer Labs) as well as gain access to other network resources (e.g., accessing Library resources). This login is the same username and password you use to login to other systems (such as Canvas or myCharger). The network account will allow students to log in to Canvas. Specific instructions on logging into Canvas are provided in the student account letter sent to every student. Specific instructions on logging into Canvas are provided in the account letter provided to each student.

Wireless networking is provided in almost every area of the University and continues to expand. Students may connect to the wireless network with their University of New Haven network account.

The Office of Information Technology will always make its best effort to notify students before any changes to network access are made. All users of the University network are required to have antivirus protection on their computer. Students are not permitted to connect personal network equipment to the University network, including but not limited to wireless routers and switches.

LiveSafe App: Enhancing Campus Safety

The LiveSafe app provides a fast and direct connection to the University of New Haven Police Department, twenty-four hours a day, seven days a week.

Key Features of LiveSafe

Report Suspicious Activity: Share anything that looks suspicious, attaching a photo, video, or audio file.
Emergency Options: Allows University police to pinpoint your location more quickly.
911 Integration: When calling 911 using LiveSafe, University of New Haven Police will receive greater information and intelligence in order to provide assistance faster.

LiveSafe is a free mobile safety app made available by University of New Haven Public Safety and is easy and quick to use! The app is available as a free download for all University of New Haven students, faculty and staff. University of New Haven students, faculty and staff are encouraged to use the LiveSafe app to communicate with University of New Haven Police about any issues, concerns or questions related to campus safety and security. Information submitted is monitored 24/7 by the University of New Haven Police. In case campus safety requires further information on any report, the Police will follow-up and live chat with the user. University of New Haven Police can easily re-categorize reports, so users don't need to worry if they mistakenly select the wrong category.

Privacy and Responsible Use

LiveSafe respects the privacy of individuals and law enforcement agencies. Data will only be analyzed in aggregate form once individual information is scrubbed and anonymized.

Users can send in tip reports using the anonymous feature if they are not comfortable with disclosing their identity. No. Users will not be penalized for making claims that turn out to be untrue.

Student Life and Engagement

The University of New Haven offers a vibrant campus life with numerous opportunities for student engagement.

Clubs and Organizations

We offer more than 150 student clubs and organizations for you to participate in. Canât find what you are looking for?

ChargerREC

You donât have to be a superstar athlete to participate with ChargerREC.

Athletics

The University of New Haven has one of the finest comprehensive athletic programs in the Northeast Region, with a rich history and tradition of advancing to both conference and NCAA postseason tournament play. Beginning July 1, 2025, we are a proud member of NCAA Division I and the Northeast Conference. Charger student-athletes have represented the University of New Haven with class and dignity throughout the Department of Athletics' long history, producing Hall of Fame coaches and student-athletes that have gone on to professional careers as players, coaches and administrators.

Charger Families Council

The Charger Families Council is a dynamic group of donor families who amplify their philanthropic support by actively engaging in the life of the University through various volunteer opportunities. The Charger Families Council connects passionate family members, offering avenues to drive change at the University of New Haven (UNH) and beyond. Together, members strengthen the UNH community as partners through time, expertise, and philanthropy. The group also includes various staff members from across campus who can serve as a resource and answer questions.

Diversity and Inclusion

Click the button below to view answers to frequently asked questions relating to the Myatt Center for Diversity and Inclusion, Immigration Services, the Career Development Center, Residential Life, Campus Life and more. Our goal is to make students and families feel welcome and comfortable when they come to the University of New Haven. To request a non-English language or ESL interpreter for a tour, meeting on campus, or information session, please contact us at (203) 932-7432 at least one week in advance to make arrangements. We will do our best to connect you with an interpreter from our large list of student, faculty and staff volunteers.

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